| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
This location of Crunch is one of my favorites. Huge gym, one of the most spacious group fitness studios, with a great selection of equipment, a variety of classes, a spin room, a yoga room, tons of machines, a climbing wall, super clean and well stocked ( shampoo, conditioner, soap, mouthwash, q-tips, blow dryer, etc) women's locker room with plenty of lockers, clean towels and a well maintained bathroom, on both levels of the gym, friendly front desk staff, it's all solid good across the board.
The prices are reasonable for membership and the staff is friendly.
Clean, everything you need, great environment. No complaints. The GM Keith is incredibly helpful as well. Definitely recommend
When was the last time you cleaned your showers and steam room? Its disgusting the smell in there is rancid. And those towels are pathetic. Seriously when was the last time you bought new towels? If Locker rooms ever got graded like restaurants you'd get a D
Long story short. I have been working out at Crunch for 3 years, and I always loved this location. However I must give it a 1 star because of the unprofessional rude annoying selfish personal trainers here. They usually forcibly hog a few equipments at the same time forever to train their clients even they don't actually use them. (Especially during the after work rush hours.) They think their clients are the only members here.
One of the best Crunches in town:
- large,
- many machines/ weights,
- nice crowd,
- very friendly staff and trainers.
I love to go here. Still some cons:
- if machines are out of order (sometimes) it takes 2 weeks to get them back;
- Dumbbells are quite dirty;
- steam room usually too dirty (no water hose to clean by yourself as seen in European steam rooms);
- dry sauna usually too cold.
Dear Crunch59, I would love to clean our dumbbells from the years old sweat and dirt for free membership (and for less funghi) ;)
In general, it is a very nice place. Not too crowded, nice class, lots of machines. Price is also reasonable.
I live downtown and normally go to the the branch there. But the other day I had a meeting on the Eastside and decided to try this branch. Much bigger than my own branch. Also the equipment is spaced out much more and you don't bump into other people all the time. The showers are nice and clean. Altogether a nice experience though too far for me to come on regular basis.
I live downtown and normally go to the the branch there. But the other day I had a meeting on the Eastside and decided to try this branch. Much bigger than my own branch. Also the equipment is spaced out much more and you don't bump into other people all the time. The showers are nice and clean. Altogether a nice experience though too far for me to come on regular basis.
Gym is overall fine although a bit dungeon-y, but the employees could not show any less care or service. Asking them to change the TV channel with about 4 people in the gym is STILL too much of an effort. People at the front desk consistently show a total lack of care or effort to please, but don't worry, you will definitely find a few trainers bothering you to ask if you want a workout! If you can find somewhere else to go, definitely choose a different gym.
Gym is overall fine although a bit dungeon-y, but the employees could not show any less care or service. Asking them to change the TV channel with about 4 people in the gym is STILL too much of an effort. People at the front desk consistently show a total lack of care or effort to please, but don't worry, you will definitely find a few trainers bothering you to ask if you want a workout! If you can find somewhere else to go, definitely choose a different gym.
Great Gym. Great access to a lot of things compared to other gyms. Great benefits. Very well maintained gym as well.
Great Gym. Great access to a lot of things compared to other gyms. Great benefits. Very well maintained gym as well.
Company must own a hearing aide business as well. Music is too loud. Why? Why do I have to hear your music over mine?
clean conveinient centrally located
Clean gym and nice to work out in
I would give 0 star if I could. There are so many gyms in NYC. DO NOT go to Crunch. Crunch has dishonestly stolen money from me. In January 2017, my personal trainer left Crunch. At that time, I tried to get a refund of my left training sessions, but got rejected. What's worse, the manger who promised to cancel my gym membership did not keep his promise. Crunch has been billing me since January. Their reason is that I did not file a cancellation form, but the manager did not send me one at all!!! I did not discover that Crunch has been taking $85 dollars from me per month until, I change my debit card account number. Starting from May, they started calling me EVERY DAY and claiming that I owe them membership fee. I was stunned and explained the whole story to their operation manager, money collection department. They directed me to different person who did not solve the problem at all. Today, the amount just went up from $85 to $125. After being threatened to lower my credit score, I paid the $125. I am still in the painful process to get my money back. And sharing my story with everyone to prevent others from being victims.
Crunch is an absolutely despicable company that steals members' money. I cancelled my Crunch membership back in January due to poor customer service and a terrible personal training experience. I had a lot of training sessions left which were only refunded after obtaining a doctor's note. They sent me a refund check and it bounced. The company lied and stole my money. If I could leave 0 stars I would. I was a Crunch member for 14 years. This location used to be wonderful with great staff and classes. They cut the classes and the good instructors. They also don't really go by their "NO JUDGMENTS" philosophy. The trainers fat shame you when they fail to do their jobs correctly. The trainers are under qualified and don't know how to treat their clients. The water is always off and the group fitness rooms smell. The yoga mats are dirty and falling apart. The management is terrible and when you have an issue they pass you off to other employees who then pass you off again. Once you pay for the membership and training packages you don't matter. There is no customer service or anyone to speak with. Beware before joining, there are tons of other gyms in the city.
Nice gym. Everything you could want. The other locations aren't as nice or big.
Awesome place, huge, spacious gym with everything you need.
Great gym. Friendly staff and never too crowded.
I would give 0 star if I could. There are so many gyms in NYC. DO NOT go to Crunch. Crunch has dishonestly stolen money from me. In January 2017, my personal trainer left Crunch. At that time, I tried to get a refund of my left training sessions, but got rejected. What's worse, the manger who promised to cancel my gym membership did not keep his promise. Crunch has been billing me since January. Their reason is that I did not file a cancellation form, but the manager did not send me one at all!!! I did not discover that Crunch has been taking $85 dollars from me per month until, I change my debit card account number. Starting from May, they started calling me EVERY DAY and claiming that I owe them membership fee. I was stunned and explained the whole story to their operation manager, money collection department. They directed me to different person who did not solve the problem at all. Today, the amount just went up from $85 to $125. After being threatened to lower my credit score, I paid the $125. I am still in the painful process to get my money back. And sharing my story with everyone to prevent others from being victims.
Crunch is an absolutely despicable company that steals members' money. I cancelled my Crunch membership back in January due to poor customer service and a terrible personal training experience. I had a lot of training sessions left which were only refunded after obtaining a doctor's note. They sent me a refund check and it bounced. The company lied and stole my money. If I could leave 0 stars I would. I was a Crunch member for 14 years. This location used to be wonderful with great staff and classes. They cut the classes and the good instructors. They also don't really go by their "NO JUDGMENTS" philosophy. The trainers fat shame you when they fail to do their jobs correctly. The trainers are under qualified and don't know how to treat their clients. The water is always off and the group fitness rooms smell. The yoga mats are dirty and falling apart. The management is terrible and when you have an issue they pass you off to other employees who then pass you off again. Once you pay for the membership and training packages you don't matter. There is no customer service or anyone to speak with. Beware before joining, there are tons of other gyms in the city.
