| Tue | 05:30 am -11:00 pm |
| Wed | 05:30 am -11:00 pm |
| Thu | 05:30 am -11:00 pm |
| Fri | 05:30 am -10:00 pm |
| Sat | 07:00 am -09:00 pm |
| Sun | 07:00 am -09:00 pm |
Beautiful location with the best amenities in New York for a non premium location. Cheyenne at the front desk is always super friendly and lovely!!!!!
Theis location is usually jam packed during the normal hours just a fair warning and if your not an early riser be prepared to have to wait for machines due to multiple trainers hogging the machines. The steam room at this location (mens) is absolutely horrible and the overall quality since the investor scandal that was a trump supporter was exposed members like myself have clearly seen a decline in services. I've had 2 family members join because of me and they experienced body shaming in the pool area and two of my asian friends experienced discrimination. Managment doesn't address things like this in a timely manner
I travel often and noticed that in other states (Connecticut ,Mass,Vienna Va) are horribly small and doesn't match what I was charged for all access. All these things are a result of me cancelling my membership after being a member for more than 2 years.
Went to the Spa at East 63rd location a few weeks ago. It was not my first time. Two or three previous times I have had a good experience with my facial, not so good with the massage. Last time around, I noticed that the esthetician who gave me a facial was fixing the bed without changing the sheets. And when I got home I also found a long hair stuck in my sweater. When I complained and asked for a full refund, the spa manager told me I was wrong, the sheets were changed, the hair - can happen to anybody everywhere. Refund - no way. Should you ever decide to give us more of your money for not fresh sheets, we would love to have you back. Think twice before you trust your body to their sheets. Also, the facial was not so good either last time comparing to the first time. No sure why.
Ok, so as a disclaimer, I'm posting these reviews for my reference. I have an All Access Membership, and I want to visit as many of these as I can, to see which one I like most/would like to go to.
My interests are powerlifting, Olympic weightlifting, swimming, so my review will be geared towards that.
This gym has four floors, but they are small floors. LL2 is for the swimming pool and spa, which as of 06 March 2019 is closed for renovation. That might take six months or so. LL1 is for cardio. The ground floor has the cafe - which has a good amount of vegan options - the Shop, which has possibly the best selection of men's workout clothing, which I still think is inadequate (I didn't like anything, and it's really expensive). The 1st floor has the lifting area with I think has four squat racks, which is great, enough space to deadlift and two or three benches. It also has deadlifting platforms, which is something I really appreciate that Equinox has.
Out of 10:
Size: 2
Luxury: 3
Equipment: 8
20m pool in the basement. Could need a refresh but better than the one in the village. Columbus circle is bigger. However it has a hot tub + cold pool + saunas right in the pool area. The guards are friendly and help coordinate for lane sharing.
The place is nice but the costumer service is not. First when i sign in they toll me i will get complementary instructor for a couple of sessions i never get this,after i star getting some problems with my membership went i was going there is either stop in the front desk or inside de gym because it was a something wrong ,i try to get in touch with the manager but is alway busy or in a meetings or in vacations but never have the chance to talk to him directly,now the 22 do December of 2018 i call to cancel my membership the Ladie who answer the phone toll me about about 45 day in avance that I have to call to cancel the membership and some will call me short to talk about this. TODAY 22 of January I have to call back to see what is happening no body call in 30 days and the Ladie toll some will get in touch soon with you about this situation,let see how long for the. To call me
Even though this location has a pool, I found it somewhat lacking. The area downstairs for cardio doesn't have machines that are linked to the internet; and I had trouble getting on the guest network. It does have a nice big locker room for changing. In the lobby is a Juice Generation and it has a really big Retail space if you like shopping at the Equinox gyms for new clothes.
Like this location since it has a pool, jacuzzi's, and sauna. Most of the locations in the area dont have these features. They are currently renovating the women's locker room. prior to this renovation, my biggest complaint about the facility was outdated locker room.
Super expensive but you get what you pay for with this. It's got a hot tub, pool, suana, several steam rooms, hot/cold pool. They trainers really know what their doing. The whole equinox system is great. I really enjoyed being at this gym. Unfortunately, I've moved but I do recommend this gym and particularly this branch. Although the pool is pretty good, I hear it's hard because it's so in demand. Ice not used it at all.
I went as a guest of my neighbor last week. The pool was great, but a little intimidating as Im not the strongest swimmer and you are supposed to swim laps. I really enjoyed the hot tub too, and the steam sauna. The attendant in the women's locker room was excellent. She took me on a tour of the pool facility and helped me with items I needed.
I went as a guest of my neighbor last week. The pool was great, but a little intimidating as Im not the strongest swimmer and you are supposed to swim laps. I really enjoyed the hot tub too, and the steam sauna. The attendant in the women's locker room was excellent. She took me on a tour of the pool facility and helped me with items I needed.
You need to bring your own locker!!! The women's locker room is soooo dirty and messy that will blow your mind. I felt I was in the public bathroom in Central Park. Don't even wanna remember the shower booths. Eeew
You need to bring your own locker!!! The women's locker room is soooo dirty and messy that will blow your mind. I felt I was in the public bathroom in Central Park. Don't even wanna remember the shower booths. Eeew
Equinox 63rd is fantastic, courteous staff, great trainers, spotless gym and topnotch group classes. Well worth the monthly fee.
This is not a bad equinox location, not overcrowded even at 6pm on a weekday. It has a pool and jacuzzi on the lower level (-2). Lockers are on -1, as well as smaller workout space with equipment, ground floor has reception, cafe and waiting area, and then another floor (1st) is a main area with equipment and everything. A lot of trainers. I had my equifit done and personal training session with Dasha and can recommend her (she is the one with killer figure, very tall and either Slavic or Scandinavian looking blonde). Have a good workout!
Probably the best Equinox location in NYC: good class offerings, a swimming pool, clean locker rooms, and the club never seems to be crowded. I highly recommend!
Walked into their shop with my 4 y/o on the verge of bursting a bladder full of piss. While they didn't have a bathroom, they did point me to a friendly shop that did. Thank you
Equinox at 63rd street and Lex has really bad customer service -- it seems like they are completely uninterested in word of mouth or repeat members. Instead of trying to keep a previously happy member leaving with a smile after 4+ years, they were solely focused on squeezing out every last penny from me on my way out.
I am moving out of the city and the general manager (Scott) enforced the 45 day notice period to end my membership as stated in the contract. He wouldn't even give me the ability to cancel on 30+ days' notice without charging additional fees, all despite the fact that I won't be able to use the gym after my move.
I respect companies that empower their employees to use good judgment and to take a long view -- Equinox did the exact opposite here. Please rethink your policies or the way they are implemented.
Horrible customer service. Unbelievable rude and unhelpful.
Probably the best Equinox location in NYC: good class offerings, a swimming pool, clean locker rooms, and the club never seems to be crowded. I highly recommend!
Equinox at 63rd street and Lex has really bad customer service -- it seems like they are completely uninterested in word of mouth or repeat members. Instead of trying to keep a previously happy member leaving with a smile after 4+ years, they were solely focused on squeezing out every last penny from me on my way out.
I am moving out of the city and the general manager (Scott) enforced the 45 day notice period to end my membership as stated in the contract. He wouldn't even give me the ability to cancel on 30+ days' notice without charging additional fees, all despite the fact that I won't be able to use the gym after my move.
I respect companies that empower their employees to use good judgment and to take a long view -- Equinox did the exact opposite here. Please rethink your policies or the way they are implemented.
