| Mon | 06:00 am - 10:00 pm |
| Tue | 06:00 am - 10:00 pm |
| Wed | 06:00 am - 10:00 pm |
| Thu | 06:00 am - 10:00 pm |
| Fri | 06:00 am - 09:30 pm |
| Sat | 07:00 am - 05:30 pm |
| Sun | 07:00 am - 05:30 pm |
As far as I see they have the best gim a a pool in NY area. But there's some problems with the shower and souna. Sometimes it's not working.
A hidden gem! A great gym with all the equipment you can possibly need. Can't forget about that amazing nyc view. Never too crowded and is very spacious with multiple places to stretch/do your own workout. There's also a juice bar inside. Traci, the manager is very welcoming and accommodating. I've been to many gyms, but this is by far my favorite.
I am very upset that my name has been fraudulently used on Google to write a bad review about the Palisadium and the manager Tracy. I love the Palisadium I love the classes that they provide here myself and Tracy are friendly her door is always open for me to talk to her and voice my complaint I have never had a problem with her or the Palisadium. Please do notBelieve every review you see hear my name was used fraudulently and I know that others have been used fraudulently as well
Unfortunately I have to do it this way otherwise I would feel intimated by this mgr called Tracy every time I walk down the stairs and see her nasty face . She likes to argue with people in the lobby then pretend like she's some bigshot in front of her other staff members ,not my fault u dont have things fixed ,don't take it out on me or the other members . hopefully I could start feeling comfortable to go back here.
Great and friendly staff but the gym equipment needs a lot of renovation
The Palisadium GYM is a beautiful place to go too. I been going here for years and just for the pool but this place has it all. Joe the sales rep. is always nice to talk to in regards to all membership questions and needs. Traci always nice and friendly. Front Desks & Lifeguards polite and respectfully , New cleaning guys and cleaning ladies good people. Thank you Palisadium.
Got a tour in Palisadium gym a few weeks ago, the sales guy was very friendly, professional plus the beautiful NYC view and the good size of swimming pool...almost got me signup. However after chatting with a few members from the gym, it seemed that everyone, men and women, all complaining about woman manager, her disrespectful behavior, her nasty personality, her unprofessional communication style, her poor management skill, etc. I was in a couple gyms before and never heard so many complaints about 1 person, something must be wrong with management of the gym. Definitely not want to be part of the Gym!
just read reviews on this gym. I was going to sign up for a membership. But because I dont like to be taken advantage of, I don't fool around with my money. Businesses get what they deserve. In this case, they get a red card from me before the game begins. I'm sure it's better than cursing them off, calling them derogatory names and you know what happens on a poor review. This is all I can do. I signed up with 24-hr fitness and the staff are super friendly, no hassle, no headache. dont take a chance here. they should shut down or revamp their attitude and take life lessons from a mental health expert.
Very good gym. Has abundant numbers of machines and gym trainers. It is clean and well maintained. Has a food shop right along the gym where you can drink power shakes, juices or eat fruits, eggs, salads. It also offers group gym sessions for Zumba, Yoga, Full body toning. Paid membership can be purchased for various plans monthly or yearly depending on subscriptions.
Very good gym. Has abundant numbers of machines and gym trainers. It is clean and well maintained. Has a food shop right along the gym where you can drink power shakes, juices or eat fruits, eggs, salads. It also offers group gym sessions for Zumba, Yoga, Full body toning. Paid membership can be purchased for various plans monthly or yearly depending on subscriptions.
It took me a long time to get a hold of her, but I finally was able to complain to the manager of the gym about my card not clicking in. Her response to this was to tell me that I was committing insurance fraud if I asked her to manually put in the 3 days that did not click in. Is this not unbelievable? That's in a sense accusing me of lying. I also made a complaint about a staff member. After an employee was rude to me and would not tell me his name I went to the manager, Tracy is her name, whose response was to scream at me and tell me, a grown woman in her 50s, who teaches traumatized children, that I was suspended from the gym for a month!! Imagine how humiliated and insulted I felt as she screamed this in front of her staff. I felt so threatened by her, attacked by her and her distance to me telling me to leave the gym right now. I am not a hoodlum. I did not threaten anyone, do damage to property or hurt anyone in any way and this was her response to my complaints; this is how she treated me.I have never heard of going to a manager with a complaint and having her suspend you from the gym!. I was completely shocked, insulted and humiliated at her screaming that she would suspend me in front of everyone. This is what you can expect from customer service at this gym and, unfortunately, the owners stand by her. I've heard other people complain about her as well. The story continues even more shockingly, but I think it best to not talk about that part for the moment .
It took me a long time to get a hold of her, but I finally was able to complain to the manager of the gym about my card not clicking in. Her response to this was to tell me that I was committing insurance fraud if I asked her to manually put in the 3 days that did not click in. Is this not unbelievable? That's in a sense accusing me of lying. I also made a complaint about a staff member. After an employee was rude to me and would not tell me his name I went to the manager, Tracy is her name, whose response was to scream at me and tell me, a grown woman in her 50s, who teaches traumatized children, that I was suspended from the gym for a month!! Imagine how humiliated and insulted I felt as she screamed this in front of her staff. I felt so threatened by her, attacked by her and her distance to me telling me to leave the gym right now. I am not a hoodlum. I did not threaten anyone, do damage to property or hurt anyone in any way and this was her response to my complaints; this is how she treated me.I have never heard of going to a manager with a complaint and having her suspend you from the gym!. I was completely shocked, insulted and humiliated at her screaming that she would suspend me in front of everyone. This is what you can expect from customer service at this gym and, unfortunately, the owners stand by her. I've heard other people complain about her as well. The story continues even more shockingly, but I think it best to not talk about that part for the moment .
Even 1 star is too much!!!! I like it as a gym, the pool, steam room and sauna are pretty nice. It's close to my house. BUTTTTT Someone has to teach that crazy lady Traci or how all know her as the redhead bi*ch who pretend to be the manager how to communicate. The owners are losing and they are going to lose more and more money everyday if they don't fire that freaking bi*ch!! I have more 10 people who I suggested and came to this gym but let me tell you that we all want to leave! We come to workout and enjoy our afternoon or mornings there but damn the attitude that she has toward customers is unaccepted! I want and I will personally go and meet the owner and let her/him know that they got to choose between us ( the customers) and her (pretended manager). The customer service is ZEROOO. You seriously need to make improvements because you are def going down!!
Nice facilities, but the gym is run by kids that have no oversight or regard for mature customers. Cleaning staff are nice but good luck finding help from anyone else. Professional management with customer service skills would make a real difference.
One of the best Gyms around. Offers a bit of everything you can ask for. Incredible view of NY as you train, outdoor track, nice variety of equipment and activities and etc. Everything is always well maintained. The staff are always attentive and the nicest of people. I would and i do highly recommend the Palisadium!
I just started my fitness journey with Palisadium and I could not be happier! The kids love the pool and we appreciate all the hard work that goes into making our experience a great one every time! I'm under 250lbs for the first time in years!! Thank you Palisadium!!
One of the best gyms I've been to. Love the atmosphere and one of the only gyms in the area with a pool. The lanes are always organized and the area is constantly clean. Everyone is friendly and willing to help/answer any questions. Overall Ive recommended this gym to all my friends and family and think it's a perfect fit for people of all ages!
I never do reviews but this needed to be done ,,,I love this place , beautiful pool , nice track , great juice bar , and plenty of exercise equipment. Great front desk staff . But then there is that mgr tracei in office corner near exit . All she does is yell and be sarcastic to people . I never had to deal with her but my gym partner did and she is sooooo rude and unprofessional. How is this person a mgr , hopefully she disappears cause I love this place and plan on going for yrs to come
I see that someone is clearly making fake reviews here. I am not one to write reviews but I do not like what I see here. The reviews about management / and her name is TRACI are far off. Honestly she is exactly what this gym has needed for a very long time. If you have an issue following rules or procedures you will not be happy at any gym you join. The gym has never been so full of members and positive energy. There is a great new type of vibe here since Traci came aboard. The classes are better. The staff is better. We actually have a manager that cares and knows the gym. No one has taken a minute to write how nice the new paint looks on the gym floor, the new spin room that was built, the Muay Thai room that was built, the new equipment on the floor, all the updates that she made sure happened for us members. You should be ashamed of yourself for writing a ridiculous review. Us old time members that know this place well love TRACI here and want her to stay. I am speaking for a very large community here at the gym. We are team Traci all the way.
This gym is so big and everyone is so nice here. I work out with Constantine and I love the training. The amenities are a plus, swimming pool, sauna....The juices at the juice bar are so yummyyy :-))) and that view is amazing
Dont even know where to begin. I joined this gym despite all the negative reviews and is now one of the biggest regrets I have. The steam room has been out of order for a month and when I asked the manager Tracy she makes up some crazy story about how the person in charge is out of the country and he is the only one who can order the part. When I asked how long will it take she immediately gets real nasty and talks to me in a very rude condescending way. Next the cold water is now not working. The only positive thing about this place are the members. Everyone seems to have the same input on this gym that they tolerate the horrible management amd service to their members cause of the pool. For those of you out there reading all of these negative reviews please save your hard earned money and join a gym who actually cares or even pretends to care about the members who keep the doors open. As far as Tracy myself and along with quite a few members are writing to the owners to get rid of this nasty, miserable, unprofessional individual.
With all due respect, it seems a lot of these reviews came from family members and staff. I am neither, a member for several years. Gym was ok, many old people who complain about things that are ridiculous and therefore forcing management to cater to their demands and creating abnormal work out conditions for the rest of us. I dealt with it. And then they hired Tracy, the manager they probably found on the streets. This potty mouth has no sense of customers, service or any intelligent diplomatic way of resolving problems. She is an embarrassment to the gym and owners. I hope they realize that multiple patrons are displeased with her unacceptable attitude and loud mouth and I hope they take action. Plenty of choices around, not everyone needs a pool, i think if this continues they will feel it in their bottom line with much higher quality gyms in the area. The tax bracket of average gym goer there is alright, people can afford to pay more for a better quality gym and will go elsewhere if the manager continues to create a hostile environment for us the customers.
this stupid redhead mgr tracei is the most rude person I ever met. she has no skills as a mgr , curses and yells and everyone. Especially likes to bully old people. She should go back to the hole she crawled out of. This place used to be great before her..Pleaseeeeee get rid of this piece of trailer trash and watch this place go back to normal,,she is pure trash
The gyms a good place to work out and view the city to exercise and enjoy it, however there's the occasional problems with the pool, equipment and staff but as along as you're not in trouble, then everything is fine. They have a juice snack which the 2 people who work there are genuinely nice. The staff are nice and helpful as long as you don't piss them off and the managers nice unless you get her bad side. personally i think the shower needs little renovation work. The membership is little pricey.
Overall good place.
I am reviewing the POOL at the Palisadium. It is FANTASTIC....the biggest (1/2 Olympic) around AND it is tested EVERYDAY. There are 5 nice sized lap lanes and a wide open free area which actually offers another lane for unrestricted swimming. there is a simple sign up chalk board where you sign up for 30 minutes. And the locker room and showers are great. Can't think of anything I would improve on except making one lane available for people who want to sign up for a 60 minute session....even if they charge an incremental $15/mo for that it would be worth it so that those serious swimmers can reserve and not have to show up and waste time waiting around if busy. And if no one signs up then that lane can be open for anyone. they have two lifeguards so this can be administered with existing personnel. Anyway, this is the pool you want to be a part of. Thank you Palisadium.
I recently bought a membership to the Palisadium fitness center and I was really impressed with how the equipment looked brand new and how intuitive the staff was. They provided me with sufficient answers to all my questions and treated me with respect. The other people attending the gym were friendly and accommodating. They made sure to ask me if I wanted to use the equipment and were thoughtful.
I highly recommend Palisadium fitness center so far. The renovations are really well done and the staff is comforting. Thanks so much!
Staff was just so rude. They kicked us out from being outside and didn't even hold the door for us when we left. They are really doing a bad job
There hasn't been any tissues in this place for over a year. I've complained several times about this issue especially in the gym. I've seen people desperately look for tissues especially when the bathroom is locked and wiped their dry nasal mucus (aka Boogers) underneath equipment that people use. This needs to stop. The OWNERS of this gym needs to take health issues more seriously. I always feel congested in the gym and it's really hard to breath. I can't rely on the mini food court to give me there Bounty Rough Napkins that is used to clean countertops all the time because they claim that is used their customers. Which I understand. You guys also need to stop recommending people to wipe their nose with the wipes you use to clean machines (Purcell Sanitizing Wipes). That causes rashes and can ultimately lead to further health risks. Please take this matter seriously. Ps. This isn't the management fault as they already tried to tell the owners about this issue. The owners didn't take action.
Pool, weight room and friends and best of all, its the former site of the Palisades Amusement park so it has an panoramic view from the Empire State Building to the George Washington Bridge. It even has a little outdoor track where you can enjoy the view as you do your sprints.
I am reviewing the POOL at the Palisadium. It is FANTASTIC....the biggest (1/2 Olympic) around AND it is tested EVERYDAY. There are 5 nice sized lap lanes and a wide open free area which actually offers another lane for unrestricted swimming. there is a simple sign up chalk board where you sign up for 30 minutes. And the locker room and showers are great. Can't think of anything I would improve on except making one lane available for people who want to sign up for a 60 minute session....even if they charge an incremental $15/mo for that it would be worth it so that those serious swimmers can reserve and not have to show up and waste time waiting around if busy. And if no one signs up then that lane can be open for anyone. they have two lifeguards so this can be administered with existing personnel. Anyway, this is the pool you want to be a part of. Thank you Palisadium.
Fantastic staff ... Clean ... Good class schedule ... The view of NYC is gorgeous ... Biggest pool i've seen in a gym... Its not just a workout you get at the Palisadium its an experience :)
