| Tue | 05:30 am -11:00 pm |
| Wed | 05:30 am -11:00 pm |
| Thu | 05:30 am -11:00 pm |
| Fri | 05:30 am -10:00 pm |
| Sat | 07:00 am -09:00 pm |
| Sun | 07:00 am -09:00 pm |
Disillusioned is the word. Start last week and this gym is not what it seems to be. Today was my first Body Composition Analysis. And it was really disgusting. The supposed coach told me that the coaches who work here are not there to train but to sell the personalized training. I wonder then why pay so much for such bad service.
Management and staff could care less about this location. Old bottled energy drinks and shaving razors left in the filthy showers. Shaving cream left splattered on walls. Dirty sinks and discolored towels. They have one very elderly Hispanic woman who is evidently overwhelmed with her duties. Front Desk expected me to voice my clean shower stall needs to her vs doing her job and managing communication for prompt service without involving members. She then entered the locker room to ask me AGAIN if I had asked maintenance for a clean shower. She left me with no ETA & I sat there in my towel in a gross locker room. I left immediately and will not be using Equinox. All NYC locations are clearly of low standards and lack responsible Managers. I would never invest in such a low standard company slacking.
Best gym in the are. Wonderful equipment and service is always 5 stars. I love at atmosphere there.
Ok, so as a disclaimer, I'm posting these reviews for my reference. I have an All Access Membership, and I want to visit as many of these as I can, to see which one I like most/would like to go to.
My interests are powerlifting, Olympic weightlifting, swimming, so my review will be geared towards that.
Three floors, the bottom floor is for lifting and cardio, the ground floor is for the Shop, and the lobby, the 1st floor is for lifting, an open space with dumbbells, not that big, not too geared towards powerlifting. Plenty of cardio machines, one squat rack, a couple of benches. Enough open space to deadlift. The lobby has nice sofas to sit and work. There is a lower level, I don't remember what that had.
Out of 10:
Size: 7
Luxury: 9.5
Equipment: 8
One of my least favorite Noxes in the city. Tight and crowded. No light.
Don't look these guys up on Yelp.
I don't recommend this location. All the staff have such an attitude and if you are a woman, this is an unsafe place for you to work out.
Recently, I went there around 9pm and finished my regular workout and took a shower and put a towel over my body. There was no one else in the women's locker room except a cleaning lady. Then I saw a suspicious person, who didn't look like a female, walking back and forth very slowly fully dressed with a towel on their head. I reached out to the person and snatched the towel from their head. It was a teenager or boy in his early 20s. He just slowly walked out and I screamed so hard several times, "security!" Not a single person showed up.
I quickly put my clothes on and ran upstairs to the front desk people. When I asked them if they heard me, their response was "oh, music is too loud here". No one asked what happened to me and they didn't seem to care at all. I explained to them what happened, but no one asked if I'm okay or said they were sorry. My body was shaking from fear. They seemed more interested in making excuses, since they were saying things like "maybe he got lost",or "he might be the son of a member."
The next day, a manager called me and asked if there was any chance the person in the locker room might have been transgender. The day after that, he called again to say he had reviewed the surveillance tape from the entrance area. So basically this suspicious person walked into the gym without scanning a member ID and none of the front desk people seemed to notice or care. The manager said they don't know who he was, and since nothing physically happened to me, they wouldn't report it to the police. He also said the guy was not a member of the gym--but, if you don't know who he was, how can you be so sure he is not a member of the gym only because he didn't scan his card? Also nothing happened? Seriously? The manager offered me two months free but come on!!, I don't feel safe at a gym that has such poor security and I don't feel comfortable with the staff's attitude. In response to my questions, the manager told me there is nothing to prevent people off the street from entering the locker rooms (other than the inattentive front desk people), and he also said they did not intend to make any changes to improve security.
I canceled my membership immediately. I wasn't paying over 200 dollars every month for such poor service and lack of security. I feel that all women who go to this gym should know what happened and how badly equinox handled the situation.
I don't recommend this location. All the staff have such an attitude and if you are a woman, this is an unsafe place for you to work out.
Recently, I went there around 9pm and finished my regular workout and took a shower and put a towel over my body. There was no one else in the women's locker room except a cleaning lady. Then I saw a suspicious person, who didn't look like a female, walking back and forth very slowly fully dressed with a towel on their head. I reached out to the person and snatched the towel from their head. It was a teenager or boy in his early 20s. He just slowly walked out and I screamed so hard several times, "security!" Not a single person showed up.
I quickly put my clothes on and ran upstairs to the front desk people. When I asked them if they heard me, their response was "oh, music is too loud here". No one asked what happened to me and they didn't seem to care at all. I explained to them what happened, but no one asked if I'm okay or said they were sorry. My body was shaking from fear. They seemed more interested in making excuses, since they were saying things like "maybe he got lost",or "he might be the son of a member."
The next day, a manager called me and asked if there was any chance the person in the locker room might have been transgender. The day after that, he called again to say he had reviewed the surveillance tape from the entrance area. So basically this suspicious person walked into the gym without scanning a member ID and none of the front desk people seemed to notice or care. The manager said they don't know who he was, and since nothing physically happened to me, they wouldn't report it to the police. He also said the guy was not a member of the gym--but, if you don't know who he was, how can you be so sure he is not a member of the gym only because he didn't scan his card? Also nothing happened? Seriously? The manager offered me two months free but come on!!, I don't feel safe at a gym that has such poor security and I don't feel comfortable with the staff's attitude. In response to my questions, the manager told me there is nothing to prevent people off the street from entering the locker rooms (other than the inattentive front desk people), and he also said they did not intend to make any changes to improve security.
I canceled my membership immediately. I wasn't paying over 200 dollars every month for such poor service and lack of security. I feel that all women who go to this gym should know what happened and how badly equinox handled the situation.
Becareful! The gym has dark black carpets and a small step near their stretching zone and due to lack of reflectors on the step, I fell and fractured my foot.
Their head manager suggested I cancel my membership or freeze it. However, he has taken no acceptance that the injury is due to the lack of safety measures in the club.
For a club that you are paying extremely large amount of money for, I would assume there would be better measures put in place to avoid injuries such as this.
I was told by two other members that go to this particular gym that they see this happen a lot.
Fantastic sports club with beautiful amenities and some great classes. The bathrooms (and the whole place in fact) are immaculately clean and it's a pleasure to be there.
This location is alright. Everything is located on one floor, but there's not that much room/space here. Also appears to not have as many amenities as some of the other locations.
The lobby/lounge is fairly spacious though
Great gym - enough space that even when you go around peak times it doesn't feel too packed. All the employees are very nice and friendly.
Pretty, clean and spacious enough to maintain roominess at peak hours. Not the youngest crowd but we're here to sweat right?
P.S. none of that midtown weirdness in the locker rooms. Ew.
Great gym - enough space that even when you go around peak times it doesn't feel too packed. All the employees are very nice and friendly.
