| Tue | 05:30 am -11:00 pm |
| Wed | 05:30 am -11:00 pm |
| Thu | 05:30 am -11:00 pm |
| Fri | 05:30 am -10:00 pm |
| Sat | 08:00 am -09:00 pm |
| Sun | 08:00 am -09:00 pm |
They have really well maintained swimming pool
GREATEST FITNESS, THERAPY ETC.
I have a highly demanding job requiring me to work 12 hour days. So, Equinox at Columbus Circle is worth every cent. The staff at the front desk always greets me with a smile and humor. The music playing in the gym begins to get me motivated. The ultra clean locker room and gym floor makes it easy for me to find whatever I need, from towels to dumbbells. I was surprised at the negative reviews of this locations. Then I read them and realized their complaining about "first-world" problems.
I like equinox in Columbus circle! I wish there will be more branches that have dry sauna or swimming pool. During peak hours it can be really packed!
Very busy, underground, no natural light, very much catering to the masses. Does have a 25m pool (longest pool of the nyc equinox).
Why though do they need to offer water gym for retired people during busy after work hours? Makes little sense to me.
I've been a member for 12 years now. This location is my home. Amazing renovation was done, and trainers get better and better. You see real work in progress.
You pay $230 a month for the worst customer service. I left my shoes in the ladies locker room and called to see if they were there. The front desk said I had to go down myself to see if they are in the lost and found, then I explained I didn't live close so he rudely said he would see if they were there, he came back on the phone a minute later and said "nope not here" and hung up immediately. I called again to find out they were there, I'm so glad I called again. They are beautiful facilities and great classes, but the customer service is so low compared to comparable clubs.
You pay $230 a month for the worst customer service. I left my shoes in the ladies locker room and called to see if they were there. The front desk said I had to go down myself to see if they are in the lost and found, then I explained I didn't live close so he rudely said he would see if they were there, he came back on the phone a minute later and said "nope not here" and hung up immediately. I called again to find out they were there, I'm so glad I called again. They are beautiful facilities and great classes, but the customer service is so low compared to comparable clubs.
Nice and large facilities. Change rooms can be very busy, often have to wait in line to have a shower. Very humid in change rooms.
Nice and large facilities. Change rooms can be very busy, often have to wait in line to have a shower. Very humid in change rooms.
Update: lowering my rating even more. Equinox refused to cancel my membership pretending like they did not understand my request. They attempted to charge me again anyway despite my very clear email correspondence with staff member Jordan. Stay away from this crooked business. See my screenshot email correspondence for yourself.
I've been a member for about a year. Recently the volume of the music on the loudspeakers has been dramatically increased to the point of being unbearable. I can't even hear my own music with the headphones literally inside my ears, nevermind hear myself think. I don't know what idiot decided to crank the volume in a place where nearly everyone is already wearing their own headphones. I ended my workout early last night because I couldn't take the obnoxious noise anymore while on the treadmill. I'm paying for a gym membership, not admission to a dance club. Cancelling this membership.
Update: lowering my rating even more. Equinox refused to cancel my membership pretending like they did not understand my request. They attempted to charge me again anyway despite my very clear email correspondence with staff member Jordan. Stay away from this crooked business. See my screenshot email correspondence for yourself.
I've been a member for about a year. Recently the volume of the music on the loudspeakers has been dramatically increased to the point of being unbearable. I can't even hear my own music with the headphones literally inside my ears, nevermind hear myself think. I don't know what idiot decided to crank the volume in a place where nearly everyone is already wearing their own headphones. I ended my workout early last night because I couldn't take the obnoxious noise anymore while on the treadmill. I'm paying for a gym membership, not admission to a dance club. Cancelling this membership.
Not fond of this location. Its so small. Its so busy. Instructors for classes are ok. Facility is fairly clean. This gym is for people that work around the area. Its columbus circle so everybody works around the area...
Not fond of this location. Its so small. Its so busy. Instructors for classes are ok. Facility is fairly clean. This gym is for people that work around the area. Its columbus circle so everybody works around the area...
The front desks were just a bunch of douchebags. My friend accidentally got body wash in her eyes, though she has been cleaning them with running water. We went to front desk for medical help just in case, but they didn't show any concern nor trying to be helpful, just acting really cold and disengaged. I get that they probably don't have first kit to deal with this situation, but treating someone in need with such a manner, that really blew my mind. I genuinely doubt their decency.
Worst gym I have ever joined!! They were nice in the beginning and then I had to cancel for medical reasons and instead of understanding they gave me the hardest time and guess what.. three months later I still have charges on my bill!! I can't believe it! After all the awards they won they can't even cancel a membership for medical reasons?! I will never recommend this gym. I am so disappointed I have to call now and try to navigate through some airhead desk kid that is half awake so that 215 dollars a month can stop showing up on my credit card bill.. at this point it's not the money it's the fact that their is no respect and we are all treated as numbers to them... even if you have a medical emergency.
Great location. Huge facility with a pool. Just ok front desk staff.
I was on hold 10 minutes to get thru to the front desk and they weren't able to help me at all. I'd skip this location there are much nicer and friendlier ones.....
This location is one of my favorites. Very nice workout areas and lots of space, with a great locker room area. Lockers are numeric so you don't need to bring a lock. Pool is very nice and quite big for a gym pool.
Spa and gym check-in experience not acceptable and treatment was 30min behind set appt. extremely frustrating due to having to catch a flight.
I wanted to get in earlier to do a shorter work-out prior to my massage.
Upon arriving at the front desk of the gym, I told them I have an appt at the spa. So they said they have to verify the appt. Since they couldn't get hold of anyone at the spa desk they said they will try again very soon and to have a sit and wait. So I sat at the waiting area right in front of the desk. 10 minutes later still no action from the staff, I walked back up and ask and she told me "oh I forgot". I am already not whelmed by someone telling me that they forgot about me whilst I am right in front of them the whole time.
After doing my work out I have myself 15 mins to check into the spa to get my rob and sandals and filling out my form.
So after waiting for 15 mins past my appt, I asked if I had the wrong time and then I was told my therapist is running late. The whole time I was waiting there, I should have been inform esp since the front desk know that was the case!
What was frustrating was that never at any one point did the spa desk apologize or inform me that my therapist is running late with a reason for it even though she knew. There was no apology from the LMT either that he was late.
Though the work from the LMT was sufficient but not something I would raved about. The quality of service was unacceptable.
Worst gym I have ever joined!! They were nice in the beginning and then I had to cancel for medical reasons and instead of understanding they gave me the hardest time and guess what.. three months later I still have charges on my bill!! I can't believe it! After all the awards they won they can't even cancel a membership for medical reasons?! I will never recommend this gym. I am so disappointed I have to call now and try to navigate through some airhead desk kid that is half awake so that 215 dollars a month can stop showing up on my credit card bill.. at this point it's not the money it's the fact that their is no respect and we are all treated as numbers to them... even if you have a medical emergency.
This location is one of my favorites. Very nice workout areas and lots of space, with a great locker room area. Lockers are numeric so you don't need to bring a lock. Pool is very nice and quite big for a gym pool.
