Reviews

Rated 3.3/5 based on 34 customer reviews.
February 10, 2020 17:27

Be careful Ladies, on 34th Street PF in the Tanning Rooms area holes where found on the ceiling and a wall missing from its back. It is easy for anyone to creep up as you undress. While tanning, I heard something from the area and then a guy happens to be outside the booth. This should be fixed and secured. The tanning room shouldn't have holes for others to peek.

February 1, 2020 00:17

Not a friendly place to go. I had to go to the front desk 3 times to get answers about the massage bed, No token during the late nights for massages chairs. I felt very uncomfortable at all, left the gym as soon as I got there. I've been to many gyms around the city and this is the least of my favorites.

January 30, 2020 23:41

I wish I read the reviews. This is a hot spot for the homeless who are allowed to sit in the locker room and watch tv all while nodding off. How are honeless people allowed to bring a cart and bags into a gym. Stay away

October 18, 2019 15:46

I have been going here for over 2 years. Their customer service is fine, however I wish they kept bathrooms cleaner. There is rarely any bathroom tissue. Overall, they have a big variety of training equipment. However, there is always few machines which are broken. I think it is a great value for the money regardless.

October 9, 2019 06:21

Great hours. The staff is stingy with their coins for the amenities almost like fast food places with their sauces tho. But its very clean and very little wait for machines so i tolerate it. Good overall

September 4, 2019 01:01

Good location and equipment. My only real issues are the space allocated for the free weights and there are only two the Smith Machines. The space is incredibly too small.They could take out some of the cardio machines and expand the space. Just two Smith Machines for such a busy gym? Even going on Sunday at 2pm was a little challenging to find space to workout. Also the mens room always seems to need attention though, regardless of when I visit, but I still go because its close.

August 11, 2019 16:42

I love this gym, it's always almost empty

September 19, 2018 11:53

Horrible gym. If it weren't so close to my office I would never go here. Locker room is filthy and small, showers full of trash, creepy dude who never leaves the locker room, today had no hot water at all in the shower and the whole locker room floor was sopping wet. Machines themselves are okay, not as nice as Blink, but it's cheap... Then again so is Blink. Update .... 9/19/18- downgraded from two stars to one, showers have had NO HOT WATER for a week straight. Today there was literally rice all over the locker room floor. This place is total trash and as soon as my contract is up I'm going somewhere else.

September 13, 2018 15:54

No hot water... Consistently... I joined about a month ago (Aug 2018) and so many times we don't have hot water!!! Very upsetting. I would like to cancel my membership and be fully refunded as 'THEY' ARE BREACHING THE CONTRACT!

July 23, 2018 10:53

I would agree the cleanliness is low and also the water fountains do not work consistently. I thought it was an issue only in the winter that would be fixed, but some days the water fountains work and some days neither fountains work at all, truly inconvenient. Some of the staff also seem unpleasant. I used to work at the 27th Street one and would get threatened to put my phone in the safe if I kept using it during slow times at the desk, but here the staff sleep leaning on the counter or don't even look up from their phones to greet you.

July 23, 2018 10:53

I would agree the cleanliness is low and also the water fountains do not work consistently. I thought it was an issue only in the winter that would be fixed, but some days the water fountains work and some days neither fountains work at all, truly inconvenient. Some of the staff also seem unpleasant. I used to work at the 27th Street one and would get threatened to put my phone in the safe if I kept using it during slow times at the desk, but here the staff sleep leaning on the counter or don't even look up from their phones to greet you.

July 8, 2018 22:21

When I started at planet fitness I tried working out on my own with little success. About a year ago I fell and twist my ankle which torn a ligament and damage my right knee. I tried doing my own therapy to heal my ankle in my knee after seen the doctor several times. I end up doing more damage than anything else. I signed up to work with the personal trainer Jasmine and More success with her,than on my own. I'm so confident that my ankle and knee is doing much better. I have signed up to do a 5K walk with my job. I love going there the staff is friendly.

July 8, 2018 22:21

When I started at planet fitness I tried working out on my own with little success. About a year ago I fell and twist my ankle which torn a ligament and damage my right knee. I tried doing my own therapy to heal my ankle in my knee after seen the doctor several times. I end up doing more damage than anything else. I signed up to work with the personal trainer Jasmine and More success with her,than on my own. I'm so confident that my ankle and knee is doing much better. I have signed up to do a 5K walk with my job. I love going there the staff is friendly.

July 6, 2018 17:57

Your average planet fitness location, slightly clean, some gym members have no gym etiquette what so ever, also the reason I say slightly clean... This gym location clearly doesn't use a cleaning solution for the sprays that gym members use on the machines to wipe down, their bottles are tinted, but they just fill it up with water, you can tell because it doesn't streak nor smells like anything and dissolves too quickly, if you go to any other planet fitness location you'll easily notice this, but besides that, well stocked machines, lots of weights, everything you would need to get a really good work out, and just as a reminder peak times tend to be very early in the morning like 7 to 10am then it transitions back around 6 to 8pm, but this is pretty much what you can expect from a $10 gym

Just as an advisory the cleanliness of this gym has gone downhill in the span of 2 years which is the amount of time I've been going to this location.

just as a point of constructive feedback for you planet fitness herald square if you want to compete in an area with so much traffic you need to make sure your machines and equipment are able to be kept clean don't half ass it.
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Update 7/6/2018 on this locations cleanliness

Confirmation of this locations use of water on customer cleaning bottles, routinely you'll notice that atleast once or twice per day usually before peak times an employee walks around with a large cleaning rag, and the actual cleaning solution that planet fitness locations are supposed to use, it's a dark purple scented solution that he or she uses to clean both the machines and the seats on the machine vs the customer bottles only being filled with water, as much as this locations half asses their cleanliness it's tough to deny the build up of sweat and bacteria that is on their seats due to the incosistency in their standards and how frequently they have someone actually clean their machines
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My previous review was 5 stars 2 years ago

July 6, 2018 17:57

Your average planet fitness location, slightly clean, some gym members have no gym etiquette what so ever, also the reason I say slightly clean... This gym location clearly doesn't use a cleaning solution for the sprays that gym members use on the machines to wipe down, their bottles are tinted, but they just fill it up with water, you can tell because it doesn't streak nor smells like anything and dissolves too quickly, if you go to any other planet fitness location you'll easily notice this, but besides that, well stocked machines, lots of weights, everything you would need to get a really good work out, and just as a reminder peak times tend to be very early in the morning like 7 to 10am then it transitions back around 6 to 8pm, but this is pretty much what you can expect from a $10 gym

Just as an advisory the cleanliness of this gym has gone downhill in the span of 2 years which is the amount of time I've been going to this location.

just as a point of constructive feedback for you planet fitness herald square if you want to compete in an area with so much traffic you need to make sure your machines and equipment are able to be kept clean don't half ass it.
-------------------------------------------------------------------------------------
Update 7/6/2018 on this locations cleanliness

Confirmation of this locations use of water on customer cleaning bottles, routinely you'll notice that atleast once or twice per day usually before peak times an employee walks around with a large cleaning rag, and the actual cleaning solution that planet fitness locations are supposed to use, it's a dark purple scented solution that he or she uses to clean both the machines and the seats on the machine vs the customer bottles only being filled with water, as much as this locations half asses their cleanliness it's tough to deny the build up of sweat and bacteria that is on their seats due to the incosistency in their standards and how frequently they have someone actually clean their machines
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My previous review was 5 stars 2 years ago

June 21, 2018 13:15

Ur only getting older better stay in shape for tomorrow. But as far as this gym goes, it's pretty nice spot clean locker rooms and just like the rest of planet fitness. They have everything. Now on the flip side. Alot of people come here rite after work, being that this gym is in the middle of the city. The gym is constantly crowded. With the exception of maby Friday and holidays. The water fountains don't always work and when they do you lose pressure (bad). The air conditioning situation if iffy at times. I don't know that could be part of there plan make you sweat it out. Still a nice place they do sell water. And if you occupy you time while you wait with a different workout you can have any machine you want with a short wait.

June 20, 2018 21:32

Your average planet fitness location, slightly clean, some gym members have no gym etiquette what so ever, also the reason I say slightly clean... This gym location clearly doesn't use a cleaning solution for the sprays that gym members use on the machines to wipe down, their bottles are tinted, but they just fill it up with water, you can tell because it doesn't streak nor smells like anything and dissolves too quickly, if you go to any other planet fitness location you'll easily notice this, but besides that, well stocked machines, lots of weights, everything you would need to get a really good work out, and just as a reminder peak times tend to be very early in the morning like 7 to 10am then it transitions back around 6 to 8pm, but this is pretty much what you can expect from a $10 gym

Just as an advisory the cleanliness of this gym has gone downhill in the span of 2 years which is the amount of time I've been going to this location.

just as a point of constructive feedback for you planet fitness herald square if you want to compete in an area with so much traffic you need to make sure your machines and equipment are able to be kept clean don't half ass it.

My previous review was 5 stars 2 years ago

June 12, 2018 07:23

It's a decent place to work out but the locker room is too small for such a busy location (34st). I've actually left and not worked out because of that.

June 3, 2018 02:28

Small selection of dumbbells, no barbells, no squat rack. Showers are clean and soap is refilled regularly. Nice front desk staff.

June 1, 2018 09:37

I've been a member since the opening and the quality of the gym has gone straight down.

Pros: There are lots of cardio machines and never a wait. It's incredibly cheap compared to almost any other gym. Yes, you get what you pay for.

Cons: The showers are poorly maintained. Twice in the last week, there was no soap in the showers. It's rare when all 4 mens showers are working. Hot water is hit or miss. When I talked to the front desk, their attitude was clearly "I don't care."

I understand, it's really cheap. But it doesn't take much to fix the issues.

April 17, 2018 06:46

It's a Planet Fitness... You get what you expect. Relatively well maintained. My only complaint would be in the locker room. Here maintenance could use improvement. Broken lockers, water always on the sinks, toilets and urinals not kept up. At least half the time, no hot water. This PF is close to several hotels, work, MSG and other mid Town venues.

April 13, 2018 07:21

Has variety of workout machines. Very crowded during after work hours though. Best to go in the morning.

March 24, 2018 21:25

Great for quick-and-dirty workouts, this is not a place that has a lemon scented cold towels. It is highly functional and has the basic equipment that you need to get the job done. The staff is totally inattentive and not very helpful in general but is that really why you go to the gym?

March 7, 2018 16:38

I'm a member at Planet Fitness and use multiple locations. The bathrooms \ locker rooms at this location are awful Way to small and specifically the toilet and shower areas are never clean. I've been coming to this location since the opening. ABSOLUTELY unsanitary in the bathroom. Dirt in the showers that hasn't been cleaned in months.

February 28, 2018 16:35

This is my favorite location for Planet Fitness. Its huge! 3 floors. And something about i just like better than 14 street. I think there's no smell at all!

February 10, 2018 18:11

There are a large variety of equipment you can use. Very spacious. But they let homeless people takeshowers in their lockrooms. Also saw a guy touching himself while staring at other guys in the room

January 3, 2018 22:57

This location's biggest selling point is the price. You can't find any monthly membership that's cheaper in the city. The equipment is also reliable-- everything works and seems to be in relatively good shape.

Beyond that, the gym is not the cleanest, and you might have to go to a second sanitation station to find cleaning solution to wipe down the machines (the spray bottles are often empty). There is normally a wait for weight-lifting equipment during busy hours (5-7pm), but I can usually find a treadmill, elliptical, or bike. I wouldn't expect any help from the staff in regard to training or form.

This PF offers a decent experience if you want an affordable gym and basically know what to do during your workouts. This probably isn't the best fit for anyone who wants more guidance or access to advanced equipment.

November 25, 2017 20:01

Since I love Midtown I am going to that gym. But for the price of black card which is bit more then $20 you can visit any branch in New York City. Here you have everything you need for a normal workout. The crew really cares about cleanliness. It's pretty clean, big variety of machines, and friendly crew.

October 30, 2017 13:58

Today was my first time here, and it was a great experience. It had everything plus more than I can imagine for the price of the gym. Maybe at different times people have different experience, but I was here around noon, it wasn't packed and things were clean. However I was leaving around 1:15pm and it started to get packed all of a sudden in locker room, so I'm not sure what happened there. But overall, I enjoyed the visit today.

October 18, 2017 10:54

I go at midnight so it's pretty calm, check the timing when to avoid. Overall the place is clean and staff is friendly. Occasionally you'd have that one guy that looks like he can bench press every single machine in the gym ask, how many more sets you have left. But overall a good gym.

October 18, 2017 10:54

I usually go during off peak hours to beat the crowds. If you come during the week after 5 good luck. Place is usually clean, except the men's locker room. I also don't understand how 50 lockers have locks on them at 6am. The entire gym has about 4 people in it.

October 18, 2017 10:54

LOVE that they are open 24 hours but the bathrooms are the pits! They need more staff that clean hourly like other PF's. Should be 3 stars but The hours get an extra bonus in my book.

October 18, 2017 10:54

Convenient location and good range of workout gear. Usually I don't need to wait for equipment to be available. Friendly staff. Note: no kettlebell at this location, but it's a full featured gym otherwise.

October 18, 2017 10:54

I don't find people rate realistically considering a premium membership at this gym caps out at a measly $20. Simply put, you get what you pay for. Are there towels? No. Are there a plethora of machines? No. Is it 100% sanitary? No. Is any gym? No. For a $20 gym membership you're lucky to have AC and running water. PF prides itself on being an entry level gym. If for whatever reason the gym is sub par to your expectations, go elsewhere and pay for the amenities you want. It's NYC, you want quality anything, unfortunately, you have to pay for it.

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