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Planet Fitness

28 Reviews
Mon 12:00 am - 10:00 pm
Sat 07:00 am - 07:00 pm
Sun 07:00 am - 07:00 pm
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Planet Fitness in New York  

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Rated 3.4/5 based on 28 customer reviews.
February 25, 2020 04:39

Very clean and love this gym better than canal

February 20, 2020 13:47

This place is ok; nothing special. Being in Manhattan, it will feel cramped especially during busy times. The number of popular machines is limited, so expect a wait when it is busy. Be aware of your belongings; I was told someone had their stuff stolen here from the small lockers at the entrance (lock was picked) even when the lockers are monitored by a camera, and the management said they could not do anything.

February 4, 2020 13:34

This place is ok. I'm liking to go there in the mornings but they need security or someone in charge so that they can get rid of the people that go there to sleep or just hog up the massage chairs with there music and not even putting any coins. Two weeks ago I try using the chairs and waited a good 40 minutes walking back and forth and a full clothes woman was just sleeping on it. The only good thing is now I have an extra coin to share with who ever I come with next time.

December 27, 2019 05:28

Efficient and affordable. Would be nice if there were greater variety of classes available.

December 10, 2019 09:10

No offense but this place was super gross. Trash everywhere and air was thick with sweat. Like 120% humidity. Either the ventilation wasn't working or it's just nasty.

October 21, 2019 13:05

I got on that $10 a month program and it isn't all that bad working out here. I find the place to be clean and the work out machines to be great. And there's a lot of attractive cool folks that works out of here too.

July 23, 2019 20:17

I. LIKE IT THE PEOPLE THERE ARE NICE, AN IT IS 24 HOURS 5 DAYS A WEEK.. MY NEPHEW AND I SHARE PERSONAL TRAINER TIPS WITH OTHER PEOPLE AS WELL A LOT OF FUN..

August 30, 2018 11:27

Love working out here although it's a bit too crowded
Its starting to be more of a hangout instead of a place to workout. Might try the 35th St location soon.

August 30, 2018 11:27

Love working out here although it's a bit too crowded
Its starting to be more of a hangout instead of a place to workout. Might try the 35th St location soon.

August 28, 2018 17:58

I had no problems before but today had my wallet and phone stolen. Stuff was nice enough to try to help but seems like it is lost case. Need to be careful it seems like I am not only one that it has happened to.

August 28, 2018 17:58

I had no problems before but today had my wallet and phone stolen. Stuff was nice enough to try to help but seems like it is lost case. Need to be careful it seems like I am not only one that it has happened to.

July 5, 2018 11:44

I'm really frustrated with this place. I cancelled my membership in person (as is the only way) back 1.5 months ago. I since have moved from New York City so I haven't been able to even use my membership. I noticed I still had charges on my bank account. Nothing can be done over the phone. Fortunately, I'm back in the city now visiting.

I spoke to the manager and let him know I moved and had cancelled my membership. He didn't care. He wanted a receipt of my cancellation. (Which I didn't have because apparently the worker didn't actually cancel my membership).

I have since been charged another month of service, and conveniently for them, it was the same time as the annual fees. So I've now been charged for a membership I haven't been able to use.

I had seen reviews about people complaining about cancellation and still being charged. I thought it was just on them. Turns out it is a legitimate concern with this company.

If you cancel, be sure you sign something in person. And that you receive an email to your email on file. Save this for your records. Otherwise, you will probably still be charged.

July 5, 2018 11:44

I'm really frustrated with this place. I cancelled my membership in person (as is the only way) back 1.5 months ago. I since have moved from New York City so I haven't been able to even use my membership. I noticed I still had charges on my bank account. Nothing can be done over the phone. Fortunately, I'm back in the city now visiting.

I spoke to the manager and let him know I moved and had cancelled my membership. He didn't care. He wanted a receipt of my cancellation. (Which I didn't have because apparently the worker didn't actually cancel my membership).

I have since been charged another month of service, and conveniently for them, it was the same time as the annual fees. So I've now been charged for a membership I haven't been able to use.

I had seen reviews about people complaining about cancellation and still being charged. I thought it was just on them. Turns out it is a legitimate concern with this company.

If you cancel, be sure you sign something in person. And that you receive an email to your email on file. Save this for your records. Otherwise, you will probably still be charged.

June 29, 2018 14:41

Last week in the looker room someone opened my lock and stole my wallet. No one of the employees who was working helped me! Also the coordinator has not been able to find a solution after I have been explained what happened. Above all she ask me to pay the $98,00 fee to stop the contract in a rude way! All this is ridiculous!!! I will never step in that gym again, NEVER.

April 23, 2018 20:42

Staff is friendly but the male staff are pretty scared to confront members who are doing wrong things in the locker room. Their massage bed and chairs always need to be fixed. Gym is always clean

April 8, 2018 15:35

Very good gym for early mornings. The only problem I've seen in the morning is the showers get crowded sometimes. There morning staff are mostly friendly. Compared to the night crew who I found were lacking in customer service. They do the keep the machines working.

My only gripe is the cleaning products they use to mop with is a bit much when you're running on the treadmill.

March 27, 2018 18:47

This particular location is nice, it has all I need I just wish the calisthenics area was larger cause I like to now stretch and do my pushups etc but its clean, most of the staff are alright.

March 22, 2018 02:06

Jack something that was so nice just woke up on my floor. The Show was just looking at all the wonderful holiday moments

March 10, 2018 00:58

Decent gym. Get what you pay for at 10$ a month. Wish it wasn't in a basement and had a few windows. Not too smelly though considering it's under ground and it's usually not too packed.

February 17, 2018 21:32

Love working out here although it's a bit too crowded
Its starting to be more of a hangout instead of a place to workout. Might try the with St location soon

February 11, 2018 22:22

Was a little hard to find. For a moment I thought that probably they moved and Google never updated. But it's there. It's a basement setup. Had most what you expect from a PF but was missing a stair master (lost 1 star for that).

January 6, 2018 17:49

In NY for a very limited amount of time and I came to this location. Huge, kudos to the managerial team. The young lady at the front desk went over and beyond. Very professional and very courteous.

December 31, 2017 09:44

The gym provides the essentials for a good price (10$). They have a few showers but you have to bring your own towel. I usually go around 3-5pm and it's usually a little busy. After 6pm it gets super crowded. It's a nice and calm place.

November 30, 2017 13:15

This fitness center offers very affordable membership fees. Staff is very polite, they keep the entire facility nice and clean. The cons are, not enough restrooms for females and gets too crowded on weekdays. Also this facility closes too early on weekends including Friday.

October 18, 2017 10:54

Planet fitness is an amazing gym. They have everything and a spa like area with tanning booths massage chairs and hydromassage

October 18, 2017 10:54

The gym provides the essentials for a good price (10$). You have to bring your own towel.

October 18, 2017 10:54

bathroom in this place is atrocious, super dirty!!!! you wouldn't think so neither being that, it is 14th street but its horrendous spoke to management hopefully they can make some adjustment.

October 18, 2017 10:54

I go to this gym every morning and get a great workout. The only problem i have is that homeless people come to this gym and hang out in the locker room. There's a particular one that seems to have a grudge on me for some reason. I think it be best for the manager to think about the safety of members and not let homeless people hang out at this gym. For this reason i am thinking of switching to another gym, perhaps to Blink Fitness.

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