| Tue | 05:00 am -10:00 pm |
| Wed | 05:00 am -10:00 pm |
| Thu | 05:00 am -10:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 09:00 am -06:00 pm |
| Sun | 09:00 am -06:00 pm |
using this place from last 6 month. very comfortable place for workout!!!
I was a member of this gym for more than 2 years, while working with a firm nearby. Immaculately clean establishment with a very friendly and attentive staff. Great personal trainers. Very well established free classes held by inspirational instructors. Lots of equipment and space.
been a member now for a number of years. staff is great but the equipment selection is sub par at best, the hot water goes out and its ridiculously cold in the gym for no reason. depending on the type of staff you're dealing with you're going to get a certain level of service..but for the price i'm paying a month, Id say it's not worth the money. I love the people who work there but its just not worth the money. Had a meeting with a client, HOT WATER
NIce location .Quality machines. Trainor were nice and dedicated towards their work.all were disciplined. music was also great. The training they provides is superb.
NIce location .Quality machines. Trainor were nice and dedicated towards their work.all were disciplined. music was also great. The training they provides is superb.
Be ready to deal with mean staff at the front desk. I needed to talk to an advisor about upgrading my membership and she decided to give me a lecture and tell me all the wrong pricing in order to just make me buy a day pass. After asking her three times if I could talk to an advisor, she finally decided to go (with a extremely bad attitude) and actually get someone to help me. It turns out that she was very wrong and she was giving me the wrong pricing. This was very unprofessional and a terrible first impression of this location.
I have been going to this location for several years and my experience here has been extremely satisfying. Great location, excellent customer service and staff and always total cleanliness. I don't use a trainer but they always seem friendly and helpful. I workout early morning and there's always available equipments. It won't be easy to find any better !.
This is by far my favorite equinox club. Not only that the place is clean and well taken care of, the advisers/managers are always there for you! Trainers are some of the helpful and down to earth people here! Highly recommend this place.
This is by far my favorite equinox club. Not only that the place is clean and well taken care of, the advisers/managers are always there for you! Trainers are some of the helpful and down to earth people here! Highly recommend this place.
You can sign up but they'll never let you leave.
Great trainers, but the membership advisors and front desk staff provide a confusing and inconsistent customer service experience. In joining the club, I expected more than unanswered emails and endlessly redirected but ultimately unreturned phonecalls when trying to change my membership status due to a move out of the county. I'm sorry but the membership staff are not a class act!
Unfortunate that the membership staff interactions ruin the immaculate amenities.
You can sign up but they'll never let you leave.
Great trainers, but the membership advisors and front desk staff provide a confusing and inconsistent customer service experience. In joining the club, I expected more than unanswered emails and endlessly redirected but ultimately unreturned phonecalls when trying to change my membership status due to a move out of the county. I'm sorry but the membership staff are not a class act!
Unfortunate that the membership staff interactions ruin the immaculate amenities.
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Equinox Wall Street is part of the good chain of fitness centers in New York.
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Since I am not a member, I am unavailable to comment extensively on the virtues of Equinox other than to mention that they have a good reputation.
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End of statement.
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Equinox Wall Street is part of the good chain of fitness centers in New York.
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Since I am not a member, I am unavailable to comment extensively on the virtues of Equinox other than to mention that they have a good reputation.
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End of statement.
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Great trainers, but the membership advisors and front desk staff provide a confusing and inconsistent customer service experience. In joining the club, I expected more than unanswered emails and endlessly redirected but ultimately unreturned phonecalls when trying to change my membership status due to a move out of the county. It seems like half the front desk staff just started yesterday. Unfortunate that the membership staff interactions ruin the immaculate amenities!
This is my 5th and favorite Equinox to date. I have met one of the managers to complain about the fake boxing classes and she was so awesome and responsive. Seriously though guys here need to stop wearing yoga pants-for children who shouldn't have a little stolen grapes looking spectacle forced on them. Wear shorts over!
Really nice staff at this location (including at the juice press)!
Terrible management and cleaning staff - this morning there were NO towels for showers, no shampoo in the showers, no toilet paper in the bathrooms, looked like a bomb had hit the changing rooms & guys were lining up for whatever towels could be scavenged from the gym floor. Sadly this is a common occurrence and management has ignored many complaints of the same nature. Certainly NOT what you would expect of a 'high end' gym. NOT recommended.
Terrible management and cleaning staff - this morning there were NO towels for showers, no shampoo in the showers, no toilet paper in the bathrooms, looked like a bomb had hit the changing rooms & guys were lining up for whatever towels could be scavenged from the gym floor. Sadly this is a common occurrence and management has ignored many complaints of the same nature. Certainly NOT what you would expect of a 'high end' gym. NOT recommended.
Great gym. Friendly staff. Always clean. This is my first time going to the gym regularly in over a decade. If you are looking to work with a great trainer, make sure to connect with Dennis Camp.
Very poor customer service at this location. They do not answer phones in a timely manner. I have had to sit through multiple minutes of ringing (5+) with no response. Further, the front desk is not very knowledgeable about basic club policies; I have been misdirected on numerous occasions. I do not recommend this location to anyone.
This club has excellent amenities and great location. Gita was able to get me signed up and going right away and even was able to get me $100 in gift rewards. Now, management on the other hand, needs major work. Customer Service is not a top priority here, very poor customer service. If you are due rewards or gift cards be prepared to either not receive them or wait a long time to receive them. My account has been inactive (not due to lack of payment) for 3 weeks now and the only way I can use my rewards is if my account is active. So, management isn't taking this seriously and my account probably will never be reinstated. But they do let me use the gym while my account is being "worked on". I'm sorry but when you live and work near Wall St, you expect Wall St service.
If you work in FiDi this is the creme de la creme. First class equipment, spacious (for Manhattan) with the best sauana and steam room facilities you're likely to come across anywhere. Also a lot of well dressed, beautiful, successful people work out there which is of course a plus.
Ask for Gita if you want the all star treatment. Tell her the Bishop sent you and see what happens.
This club has excellent amenities and great location. Gita was able to get me signed up and going right away and even was able to get me $100 in gift rewards. Now, management on the other hand, needs major work. Customer Service is not a top priority here, very poor customer service. If you are due rewards or gift cards be prepared to either not receive them or wait a long time to receive them. My account has been inactive (not due to lack of payment) for 3 weeks now and the only way I can use my rewards is if my account is active. So, management isn't taking this seriously and my account probably will never be reinstated. But they do let me use the gym while my account is being "worked on". I'm sorry but when you live and work near Wall St, you expect Wall St service.
This club has excellent amenities and great location. Gita was able to get me signed up and going right away and even was able to get me $100 in gift rewards. Now, management on the other hand, needs major work. Customer Service is not a top priority here, very poor customer service. If you are due rewards or gift cards be prepared to either not receive them or wait a long time to receive them. My account has been inactive (not due to lack of payment) for 3 weeks now and the only way I can use my rewards is if my account is active. So, management isn't taking this seriously and my account probably will never be reinstated. But they do let me use the gym while my account is being "worked on". I'm sorry but when you live and work near Wall St, you expect Wall St service.
