- Address:720 Monroe St E312, Hoboken, NJ 07030
- Phone:(201) 758-8390
- Website:https://www.mygym.com/hoboken
- Rating:2.6
My Gym Hoboken
Reviews
Rated 2.6/5 based on 19 customer reviews.
Beata Bednarska
December 17, 2019 22:43
Thank you for organizing 3rd birthday party for our son. He and his little friends had fantastic time and parents had a lot of fun too. The Staff did amazing job and all our guests were impressed. There was a lot of activities and games for kids, they were kept occupied all the time. We had 2 hours party, which was just right. I highly recommend it!
Myra Salmeron
November 15, 2019 10:13
The staff is AMAZING! Classes are great!! my little one looks forward to coming to class every week!!!!
Jeff Stover
September 3, 2019 16:25
Great party for my 4 year old. Kids had so much fun! highly recommended!
Sílvia Odebrecht
November 27, 2018 18:48
Simply a nightmare. I was wrongfully charged (billed twice days apart) and it took multiple visits and voicemails to get the refund over a month later. During the conversations in the past weeks with the trainers (who double as office staff) i comminicated that i wanted to cancel the membership due to the untimelyness of my refund. Just 2 days ago i was charged again for December 25 days after informing them of my cancellation. Of course i brought the charge to their attention and was informed for the first time that i need fill out a cancellation request form and i would not recieve a refund, stuck paying for a month that my daughter will not be participating in. Disputing the Charge with my CC.
A Google User
January 9, 2018 15:10
One issue is the cancellation policy. One other problem we had back in 2016 was that a couple of staff appear to be judgmental/unfriendly towards my son at the time. My son, then only 3 year old, who might have been going through emotional phrases at the time, was not participating and didn't respond to questions. They showed their displeasure very obviously on their face. My son refused to go to my gym Hoboken after 2 classes. I attempted to cancel and had to pay $115 something for the remaining session. I am not sure if these staff are still there and I hope things are better these days.
Erica Liang Kennison
January 9, 2018 15:10
One issue is the cancellation policy. One other problem we had back in 2016 was that a couple of staff appear to be judgmental/unfriendly towards my son at the time. My son, then only 3 year old, who might have been going through emotional phrases at the time, was not participating and didn't respond to questions. They showed their displeasure very obviously on their face. My son refused to go to my gym Hoboken after 2 classes. I attempted to cancel and had to pay $115 something for the remaining session. I am not sure if these staff are still there and I hope things are better these days.
Khaled Dardir
October 18, 2017 10:43
My wife has been trying to cancel for sometime now (2 month) they billed those two month. It was a battle to get them to cancel the Autopay. There is another hurdle to get the refund for October. Keep in mind my daughter hasn't attended since mid August.... we still have sessions because they keep billing.
Svetlana Lebedeva
October 18, 2017 10:43
As others mentioned, their cancellation process is specifically designed to get at least one or more extra payments of $115, beyond the 12 week commitment. If you want to freeze - the freeze takes 30 days to process (there's no reason for it to take this long other than to continue to bill you), and if you want to cancel - they require that you make at least one more payment before canceling. Really?! This gym is harder to quit than adult gym.
And you lose all your make-up classes if you cancel - even though they've already been paid for.
My kid got sick after every class so even though he liked it (that's why it's not a one-star review), I am pulling him out during the flu season and they are literally making it impossible for me to use any of his make-up classes.
I've been trying to get a hold of the owner for days now without any luck. Employees have been responsive.
Rose Swanson
October 18, 2017 10:43
I love this gym. Great layout, nice cardio equipment, great areas for stretching and doing strength training, awesome room for classes (yoga,spin, Trx). It is over priced. That's the only downfall! $70 a month with $200 fee or $90 a month with no fee. I was paying $30 a month for golds gym and they had all the same things!!
Jenny La Fata
October 18, 2017 10:43
Horrible cancellation Policy! We moved and were no linger in the area to attend classes and in their policy they require you pay for 4 more additional classes even if you have MOVED out of the area and cannot attend.
nancy amaya
October 18, 2017 10:43
I don't have experience. But I love gimnastic
A Google User
January 14, 2017 18:21
As others mentioned, their cancellation process is specifically designed to get at least one or more extra payments of $115, beyond the 12 week commitment. If you want to freeze - the freeze takes 30 days to process (there's no reason for it to take this long other than to continue to bill you), and if you want to cancel - they require that you make at least one more payment before canceling. Really?! This gym is harder to quit than adult gym.
And you lose all your make-up classes if you cancel - even though they've already been paid for.
My kid got sick after every class so even though he liked it (that's why it's not a one-star review), I am pulling him out during the flu season and they are literally making it impossible for me to use any of his make-up classes.
I've been trying to get a hold of the owner for days now without any luck. Employees have been responsive.
Svetlana Lebedeva
January 14, 2017 18:21
As others mentioned, their cancellation process is specifically designed to get at least one or more extra payments of $115, beyond the 12 week commitment. If you want to freeze - the freeze takes 30 days to process (there's no reason for it to take this long other than to continue to bill you), and if you want to cancel - they require that you make at least one more payment before canceling. Really?! This gym is harder to quit than adult gym.
And you lose all your make-up classes if you cancel - even though they've already been paid for.
My kid got sick after every class so even though he liked it (that's why it's not a one-star review), I am pulling him out during the flu season and they are literally making it impossible for me to use any of his make-up classes.
I've been trying to get a hold of the owner for days now without any luck. Employees have been responsive.
Rose Swanson
November 18, 2016 04:58
I love this gym. Great layout, nice cardio equipment, great areas for stretching and doing strength training, awesome room for classes (yoga,spin, Trx). It is over priced. That's the only downfall! $70 a month with $200 fee or $90 a month with no fee. I was paying $30 a month for golds gym and they had all the same things!!
A Google User
November 18, 2016 04:58
I love this gym. Great layout, nice cardio equipment, great areas for stretching and doing strength training, awesome room for classes (yoga,spin, Trx). It is over priced. That's the only downfall! $70 a month with $200 fee or $90 a month with no fee. I was paying $30 a month for golds gym and they had all the same things!!
A Google User
October 21, 2016 13:21
My wife has been trying to cancel for sometime now (2 month) they billed those two month. It was a battle to get them to cancel the Autopay. There is another hurdle to get the refund for October. Keep in mind my daughter hasn't attended since mid August.... we still have sessions because they keep billing.
Khaled Dardir
October 21, 2016 13:21
My wife has been trying to cancel for sometime now (2 month) they billed those two month. It was a battle to get them to cancel the Autopay. There is another hurdle to get the refund for October. Keep in mind my daughter hasn't attended since mid August.... we still have sessions because they keep billing.
A Google User
July 7, 2016 15:12
Horrible cancellation Policy! We moved and were no linger in the area to attend classes and in their policy they require you pay for 4 more additional classes even if you have MOVED out of the area and cannot attend.
Jenny La Fata
July 7, 2016 15:12
Horrible cancellation Policy! We moved and were no linger in the area to attend classes and in their policy they require you pay for 4 more additional classes even if you have MOVED out of the area and cannot attend.