| Tue | 04:00 am -12:00 am |
| Wed | 04:00 am -12:00 am |
| Thu | 04:00 am -12:00 am |
| Fri | 04:00 am -12:00 am |
| Sat | 06:00 am -07:00 pm |
| Sun | 07:00 am -07:00 pm |
Please read, and never become a member at any Retro Fitness. Do your research. Their gyms are outdated, dirty and very poorly kept. It's so much cheaper to build a professional home gym anyway. I called numerous times to cancel my membership. After giving me a very hard time explaining how to cancel. They asked me to send certified letter with the cancellation. I called a month later and they are still charging me and claim that they did not get the certified letter. I called numerous times and each time I was either left on hold or transferred to their corporate office who always told me to contact my gym. On my last call to cancel the membership I was still being charged for. I have tried to be as professional as possible, but it is impossible at this point. And now they sent me to a collection agency because I stopped the payments and got tired of getting charged from them.
Upbeat staff and awesome protein shakes. I love that they always have staff cleaning the gym.
Upbeat staff and awesome protein shakes. I love that they always have staff cleaning the gym.
The people who work there are so nice! Had a bad experience today. Some guy was hogging up 3 machines. I was like really??? Some people are so self centered! Get off your juice and come back to reality. You don't own the machines douche!
The staff are interested in helping us formulate our personal goals. I'm looking forward to a great year improving my health
Ok place
Great amount of equipment, combining both free weights and machines. They keep up with their maintenance and in great working conditions. Facility is constantly monitored for misplaced weights and locker rooms clean.
is it worth canceling my membership at blink for this one, literally 3mns from home. all these mixed reviews? gave 3stars idk why, I just need answers lolll
is it worth canceling my membership at blink for this one, literally 3mns from home. all these mixed reviews? gave 3stars idk why, I just need answers lolll
I like it here. Way better than the overcharging thieves at NYSC and their 2nd hand, used equipment that they bring in from their other NYSC gyms. Way better staff at Retro; polite, friendly. I've been to them all and I choose Retro-City Line over any other gym in Bayonne, no question about it, none.
I like it here. Way better than the overcharging thieves at NYSC and their 2nd hand, used equipment that they bring in from their other NYSC gyms. Way better staff at Retro; polite, friendly. I've been to them all and I choose Retro-City Line over any other gym in Bayonne, no question about it, none.
I like it here. Way better than the thieves at NYSC and their 2nd, 3rd and 4th hand used equipment that they bring in from their other NYSC gyms. Way better staff; polite, friendly. I choose Retro City Line over any other gym in Bayonne any day.
Great location with great prices. State-of-the-art exercise machines. Supportive staff and friendly patrons. Two thumbs up!
For gym quality I would've given a 4 star, but the service (attitude) doesn't deserve anything more than a 1 (unfortunately, there are no 0s).
Great place to work out with a supportive staff. And the price can't be beat.
Horrible experience I will never train there again. I left this gym 5 month before my membership expired. I needed to pause my membership for a couple of months so I spoke to a clerk at the desk, months later I come to find out that my membership was never actually put on hold and now the owner was demanding that I pay for the months that I did not attend. The owner was so rude and uncooperative that it disgusted me to the point that I left the gym all together and didn't even utilize the last 5 months of my membership at all. The owner was very rude unprofessional and uncooperative so I took my business to Powerhouse Gym on Communipaw and have been very happy ever since. *side note* at Retro Fitness bring your own music because the music there sucks.
Horrible experience I will never train there again. I left this gym 5 month before my membership expired. I needed to pause my membership for a couple of months so I spoke to a clerk at the desk, months later I come to find out that my membership was never actually put on hold and now the owner was demanding that I pay for the months that I did not attend. The owner was so rude and uncooperative that it disgusted me to the point that I left the gym all together and didn't even utilize the last 5 months of my membership at all. The owner was very rude unprofessional and uncooperative so I took my business to Powerhouse Gym on Communipaw and have been very happy ever since. *side note* at Retro Fitness bring your own music because the music there sucks.
Love the people at the gym and the atmosphere, however, there are a couple of points that keep this gym from being the pinnacle of fitness in Jersey City.
1. Only 1 squat rack! A serious gym for real lifters that go to train hard always has a minimum of 2-3 power/squat racks. Even a lesser gym like Blink fitness has 2. On top of the 1 squat rack it does not help that they have no rules concerning the exercises that should not be done on it. Many times lifters will go in to do a heavy squat workout and you'll have someone curling baby weight in the rack. A sign politely informing guests that the rack is for main powerlifts only would be nice.
2. Lack of variety when it comes to bars. No safety squat bars, cambered bar, buffalo bar etc. This equipment seperates a gym that means business from a one that is only moderately better than Planet Fitness.
3. Equiment maintenance - Heavy bag is deteriorating and detached completely on one side making its use impossible. Barbell safety clips are rare and you have to search the entire gym for them or lift without them which for the novice or intermediate gym goer is unsafe. Pull up and Dip belt ripped and should be taken off the floor.
For the record I would like to state that this is in no way a bad gym, just an average one. Even if they raise the monthly membership fee, I would be willing to pay it as long as they addressed some of the points I made concerning equipment.
6/30/2018. I felt the need to edit this review as most of the issues that I spoke about were addressed within the week after posting it. Raised the rating from 3 to 4 stars. All of the issues were addressed except for the extra power rack which management has said that they will have another one by the end of the summer. Based on how quickly the other issues I mentioned were addressed, I have no doubt in my mind that they will get it done. Unless I move out of the city this will be my gym for life.
P.S. Nadia is great. Always polite and helpful.
Love the people at the gym and the atmosphere, however, there are a couple of points that keep this gym from being the pinnacle of fitness in Jersey City.
1. Only 1 squat rack! A serious gym for real lifters that go to train hard always has a minimum of 2-3 power/squat racks. Even a lesser gym like Blink fitness has 2. On top of the 1 squat rack it does not help that they have no rules concerning the exercises that should not be done on it. Many times lifters will go in to do a heavy squat workout and you'll have someone curling baby weight in the rack. A sign politely informing guests that the rack is for main powerlifts only would be nice.
2. Lack of variety when it comes to bars. No safety squat bars, cambered bar, buffalo bar etc. This equipment seperates a gym that means business from a one that is only moderately better than Planet Fitness.
3. Equiment maintenance - Heavy bag is deteriorating and detached completely on one side making its use impossible. Barbell safety clips are rare and you have to search the entire gym for them or lift without them which for the novice or intermediate gym goer is unsafe. Pull up and Dip belt ripped and should be taken off the floor.
For the record I would like to state that this is in no way a bad gym, just an average one. Even if they raise the monthly membership fee, I would be willing to pay it as long as they addressed some of the points I made concerning equipment.
6/30/2018. I felt the need to edit this review as most of the issues that I spoke about were addressed within the week after posting it. Raised the rating from 3 to 4 stars. All of the issues were addressed except for the extra power rack which management has said that they will have another one by the end of the summer. Based on how quickly the other issues I mentioned were addressed, I have no doubt in my mind that they will get it done. Unless I move out of the city this will be my gym for life.
P.S. Nadia is great. Always polite and helpful.
Builds will power..it's surrounded by burger king Wendy's diner and Popeyes ..lol ohh n Dunkin donuts.. so if u can stay focused around that your results will definitely last long
Love the people at the gym and the atmosphere, however, there are a couple of points that keep this gym from being the pinnacle of fitness in Jersey City.
1. Only 1 squat rack! A serious gym for real lifters that go to train hard always has a minimum of 2-3 power/squat racks. Even a lesser gym like Blink fitness has 2. On top of the 1 squat rack it does not help that they have no rules concerning the exercises that should not be done on it. Many times lifters will go in to do a heavy squat workout and you'll have someone curling baby weight in the rack. A sign politely informing guests that the rack is for main powerlifts only would be nice.
2. Lack of variety when it comes to bars. No safety squat bars, cambered bar, buffalo bar etc. This equipment seperates a gym that means business from a one that is only moderately better than Planet Fitness.
3. Equiment maintenance - Heavy bag is deteriorating and detached completely on one side making its use impossible. Barbell safety clips are rare and you have to search the entire gym for them or lift without them which for the novice or intermediate gym goer is unsafe. Pull up and Dip belt ripped and should be taken off the floor.
For the record I would like to state that this is in no way a bad gym, just an average one. Even if they raise the monthly membership fee, I would be willing to pay it as long as they addressed some of the points I made concerning equipment.
Very nice gym, well equipped and has a great parking lot!
I had to delete my 4 star review and write another review on my disappointment of Retro Fitness's policies and the financing company they use ABC. I joined last summer because it was the closest gym to my apartment, and I have to say overall the gym delivered on appearance, choice of equipment and overall value, but that was last year.
I only live in the area during the summer so I didn't use the membership for 5 months. I received a call from ABC that there was something wrong with my card, and gave them a call back. After the problem was corrected. I decided to use the gym 3 days later. When I go to use the gym, the girl at the counter tells me there is something wrong with my membership and I needed to speak with a manager or pay the membership fee now. I explained to them that this was already taken care of, and they told me that the computer says it wasn't.
So I decided to give ABC a call to figure out what was going on, and they said that the transaction hasn't been posted yet and it won't be posted to the end of the day. I explained to them that they won't let me in unless I pay them for something that has already been resolved. The woman on the phone told me that they do not handle gym policies, and there is nothing she can do on her end. So I asked to speak with a manager at the gym and of course there wasn't one there. So it looks like I wasn't going to be able to use my membership today.
My problem is that their reliance on a third party has left my account in limbo, and it's aggravating to be penalize for something you took care of. They had no problem taking my money while I didn't use the membership during the winter, but now they want to act like I am trying to cheat their system. It's poor customer service and leads me to believe they are no different than any other gym out there. You would think you could get a warning or one time exception and not have to be embarrassed from being deny access.
My membership anniversary is coming up in a month and I will evaluate whether or not it's worth paying for a year membership when I only use it half of the year, and that one time I come in, and they make me feel un-welcomed.
You should know a couple of things when you finance your membership. You will be charged a $19 service fee and a $10 late fee, so if that card is lost or stolen, or if the bank sends you a new card. If that card is used to pay for this membership, make sure you make the appropriate changes with them or you will just have a headache trying to resolve the issue and use the membership.
I had to delete my 4 star review and write another review on my disappointment of Retro Fitness's policies and the financing company they use ABC. I joined last summer because it was the closest gym to my apartment, and I have to say overall the gym delivered on appearance, choice of equipment and overall value, but that was last year.
I only live in the area during the summer so I didn't use the membership for 5 months. I received a call from ABC that there was something wrong with my card, and gave them a call back. After the problem was corrected. I decided to use the gym 3 days later. When I go to use the gym, the girl at the counter tells me there is something wrong with my membership and I needed to speak with a manager or pay the membership fee now. I explained to them that this was already taken care of, and they told me that the computer says it wasn't.
So I decided to give ABC a call to figure out what was going on, and they said that the transaction hasn't been posted yet and it won't be posted to the end of the day. I explained to them that they won't let me in unless I pay them for something that has already been resolved. The woman on the phone told me that they do not handle gym policies, and there is nothing she can do on her end. So I asked to speak with a manager at the gym and of course there wasn't one there. So it looks like I wasn't going to be able to use my membership today.
My problem is that their reliance on a third party has left my account in limbo, and it's aggravating to be penalize for something you took care of. They had no problem taking my money while I didn't use the membership during the winter, but now they want to act like I am trying to cheat their system. It's poor customer service and leads me to believe they are no different than any other gym out there. You would think you could get a warning or one time exception and not have to be embarrassed from being deny access.
My membership anniversary is coming up in a month and I will evaluate whether or not it's worth paying for a year membership when I only use it half of the year, and that one time I come in, and they make me feel un-welcomed.
You should know a couple of things when you finance your membership. You will be charged a $19 service fee and a $10 late fee, so if that card is lost or stolen, or if the bank sends you a new card. If that card is used to pay for this membership, make sure you make the appropriate changes with them or you will just have a headache trying to resolve the issue and use the membership.
Feels great, no one judges you, great machines... And my favorite the movie theater.... :)
love twin city retro fitness very clean and great staff!!
NIce clean place they offer a lot of extras and people are helpful
It's not super crowded after work (around 5 to 6) which is terrific. Clean and a good variety of equipment. Not the biggest space ever, but overall my favorite Retro in this area!
Surprisingly clean for a gym that gets this much traffic. Gets busy at rush hour. Staff is nice and lots of machines.
The gym is good but really ask yourself how much privacy do you have in the restroom area. I highly advise the owner to sit on the toilets and answer this question. I don't need everyone to know im using the toilet. This is my one and only problem. I can't work out if I don't use the restroom right before. Also high power flushing toilets spits water drops right back out (Pretty gross). And also if these problems can get fix maybe we can put flushable paper toilet seat covers (For quicker use). I might still use this gym but not too often.
DO NOT GIVE THEM YOUR CREDIT CARD INFO!!!!!! This place is a f*$^&%* nightmare!!!!!!! I signed up for a ONE year contract and SIX MONTHS of personal training. I specifically stated that I would pay for both accounts up front in cash because I had heard nothing but complaints about their billing. The personal trainer at the time, Ab, insisted that I have the payments taken out monthly. I happily obliged thinking it must have been protocol. It has been down hill ever since. First off, the personal trainer was anything but. It was so bad that, after paying all that money, I chose NOT to utilize the service!! He never showed up to my sessions and when he did he talked about himself. So I paid all that money to be a counselor all while teaching myself how to use the machines. I did more on my own than with one of their "expert" trainers. Fast forward to a day when I get a call from the new training manager Rocky. He was great. Honestly, he's the only reason this place had my business. He was a great personal trainer and he made sure I got my moneys worth. He insisted I use up all of the sessions I paid for and he even gave me an extra session for the trouble I dealt with prior to his arrival. During our meeting one day, I realized the gym had charged my credit card and renewed another six months of personal training sessions without my authorization!!!!! This is where it gets even worse. One of the employees (who I will not mention) there told me that they do this often. They often charge customers for auto renewals even though you've asked them not to. They save your CC info and set you up for auto renewal. In order to cancel, you have to call their counterpart ABC Financial who is another group of idiots. It's sad honestly because I love the gym and the staff is amazing. Nadia at the front desk is an absolute doll. She is always so friendly and cheerful. She always goes above and beyond to help customers. Like I said earlier, Nadia and Rocky are the only reasons this company had my business. I have spoken to both the manager, Brian?, AND THE OWNER about this problem in August and again in September (maybe late August?). It is now December and what do you know, I'm getting calls about the membership payment being overdue because they auto renewed it :) Hopefully by 2096 my membership will ACTUALLY be cancelled. Never never never never again.
If your looking for a review on the gym itself:
The staff is great and the gym is relatively clean. I have no issues with this gym and I would have loved to continue my membership but almost six months into this battle I've had enough. If they can't bill people properly I have no trust in anything they have to offer.
Such an upsetting experience, I called to see if I can come in to cancel my membership and the lady Jessica on the phone was amazingly nice, she told me I can come in today to cancel and not be charged for next month payment. I come in and the women with the red hair Kristina seems to have no clue as to what is going on because for everyone walking in she would turning around to Samuel to answer the customers questions. They both told me I had to pay next month payment because I was a day short of the cut off time. How is this my problem? I asked for the manager to be contacted because of this incorrect information given to me. The manager also did not do anything about it. Goes to show the kind of management that is being given here, just stand around and not do anything for the customer. On top of that a shameful look for the manager Jack Russell who is the most disappointing showing he does not care at all. Just goes to show the kind of disgusting training he is giving his employees at this location! Never again! Run away from this place!
Probably the nicest Retro in the area. Ample parking, with a lot of room inside. Never feels too crowded even when there's a good amount of people there.
Horrible experience I will never train there again. I left this gym, 5 month before my membership expired. I needed to pause my membership for a couple of months so I spoke to a clerk at the desk, I come to find out that my membership was never actually put on hold and now the owner was demanding that I pay for the months that I did not attend. The owner was so rude and uncooperative that it disgusted me to the point that I left the gym all together and didn't even utilize the last 5 months of my membership at all. The owner was very rude unprofessional and uncooperative so I took my business to Powerhouse Gym on Communipaw and have been very happy ever since. *bring your own music because the music sucks*
Would be alot better if open later on weekends or open 24/7. Overall pretty good gym
Surprisingly clean for a gun that gets this much traffic. Gets busy at rush hour. Staff is nice and lots of machines.
Probably the nicest Retro in the area. Ample parking, with a lot of room inside. Never feels too crowded even when there's a good amount of people there.
Everyone is welcome and once you get your time that's good for you it's sky the limit!!
