| Tue | 04:00 am -12:00 am |
| Wed | 04:00 am -12:00 am |
| Thu | 04:00 am -12:00 am |
| Fri | 04:00 am -09:00 pm |
| Sat | 06:00 am -08:00 pm |
| Sun | 06:00 am -08:00 pm |
The best
Great place the staff is super friendly and the equipment is very clean.
For a retro with the same owner as hylan blvd, the staff is more laid back and nicer.
Gym gets no love. No up keep. Machines are broken here and there. Takes months to fix and then broken again. Paper towel dispenser broken for months. It's a small gym! Planet fitness better than you guys now? SMH
I love this place. Sometimes it feel very crowded but not as bad compared to other gyms. They're open great hours and the staff is friendly. ( The Berry Berry Good shake is amazing)
Very clean gym. Has free weights and machines. Great protein shakes as well
So I have seen alot of great changes in this place. The gym and equipment are clean and are kept up with which is really nice. The staff is always helpful and friendly. Great gym.
The personal training management is absolutely ridiculous. I signed up five months ago for a Month-By-Months agreament. But after the third month they kept charging my bank account and when i got in touch with them, they say that i signed up a 1-year contract ! And i never signed anything and they dont even have a copy of that contract. Plus the equipments are always out of order and not working !! NOT A GOOD BUSINESS AT ALL ! THEY ARE ALL ABOUT YOUR MONEY !!!!
Ugh. Broken equipment. Bathroom stalls with out of order signs. Gym dirty. Seats on equipment split. Come here week after week, no change.
Ugh. Broken equipment. Bathroom stalls with out of order signs. Gym dirty. Seats on equipment split. Come here week after week, no change.
Is a very good gym!! It has everything you need and good quality. I like it!
Is a very good gym!! It has everything you need and good quality. I like it!
I have been a member for two years now, things were going well in the beginning.....a year ago things turned around for the worst: most instructors left the gym, most classes were cancelled, and a substantial number of members left. Not to mention the changes they made in the
interior layout of the training room and classroom, totally ridiculous and unsafe! Yesterday April 9th two of the three instructors/trainers also left
leaving members quite baffled and unpleasantly surprised. What next!
of course we could always go to a different gym.....the other issue is
how to request cancellation of the contract , if a customer is not satisfied
and not getting their money's worth, they definetly have a good claim.
This place is the worst! They are supposed to be open at 4:00am. The kid is always late and just shows up whenever he wants. I've seen numerous people just drive away after waiting for it to open... You think management would replace this irresponsible employee. Switching to another branch in Queens by my job.
The people that work here are nice and helpful. The place is as clean as a gym can be. The bright colors really help motivate me.
For the past few weeks this location has constantly not opened on time , progressively getting to the point of being 20 minutes late yesterday and 30 minutes late today. The woman who opens on the weekends is wonderful, always perfectly on time. The gym is very good, but it rarely opens on time monday through friday.
Decent offerings. Decent size. Not the biggest Retro I've visited. Staff is friendly however somewhat aloof. Limited number of different machines. Limited number of duplicate machines which usually increase wait time during busy hours. Heavy emphasis on body weight and free weight offerings, which seems to be Retro's style of gym. TV'S on the cardio machines are a nice touch. At least the membership allows visits to other Retro's which have more amenities, etc. Worth the membership, esp. when the fees are waived in January.
Fraudulent charges, thieves (literally), poorly maintained. The only reason this gym stays open is because of their never-ending fraudulent charges. There is no way to cancel the gym even if you follow all directions. You will need a lawyer to fight it. I went through the entire 5 month process (certified letter, intent, proof, etc.) back and forth for a long time now and unfortunately it is hopeless. Read the contract if you are debating to sign up- you are signing up with ABC Financial, a collections agency that does not take phone calls only certified mail. I waited the year to cancel when my initial period was over and still battling for more than 6 months trying to cancel (after my obligation has been completed!). There are hundreds of loopholes they have in their contract to continue billing you forever plus the annual fee. You've been warned, STAY AWAY!
Fraudulent charges, thieves (literally), poorly maintained. The only reason this gym stays open is because of their never-ending fraudulent charges. There is no way to cancel the gym even if you follow all directions. You will need a lawyer to fight it. I went through the entire 5 month process (certified letter, intent, proof, etc.) back and forth for a long time now and unfortunately it is hopeless. Read the contract if you are debating to sign up- you are signing up with ABC Financial, a collections agency that does not take phone calls only certified mail. I waited the year to cancel when my initial period was over and still battling for more than 6 months trying to cancel (after my obligation has been completed!). There are hundreds of loopholes they have in their contract to continue billing you forever plus the annual fee. You've been warned, STAY AWAY!
This gym is a SCAM!! I signed up for 6 months of personal training. When I reached the end of my training, I was told I signed up for 12 months. I DID NOT sign up for 12 months. It was impossible to cancel! I sucked it up and continued training; however, scheduling sessions was such a hassle. Then, I was doubled billed in a span of a few days and they refused to reimburse me! I continued with this horrible experience, sent my 60 day certified letter to cancel and then decided to pay off the remaining balance to get away from them. Management is so rude and disrespectful. It's small, crowded and extremely filthy! It smells like filth! Bathrooms are always broken. Wipe dispensers are always empty. This gym needs to close! DO NOT join! Retro Fitness on Hylan has been an absolute pleasure! It's huge, clean, has friendly staff, and a huge variety of classes!
I had a terrible experience at this gym, literally the worst. Two months ago I went in for a free personal training session because it was my birthday. This turned out to be a total scam, the personal trainer was wearing combat boots and was on her way out the door when I got there, she trained me for about 10 mins and was like oh sorry I have to leave but you can talk to my boss. Well I spoke to her boss Nick and said I would like to try out the personal training session for only one month I specifically said one month. Well Nick defrauded me and lied to my face and signed me up for 12 months. I called the gym for two months straight before anyone told me Nick was fired for defrauding customers and that I was in this ridiculous contract for services I'm not even using. The new manager said he would give my name to the regional manager to see what can be done. Welp that was a lie because I called several times and was given the run around, everytime it was oh the regional manager will call you. No one called me I had to physically go to the gym and demand my money back before I was told oh yeah we can't do that we can canceled your contract but you have to pay for the 60 day notice policy. Uhm excuse me I did not sign up for 60 days of personal training I signed up for one month. So now I'm stuck with this foolishness, an incompetent and swindling management and all round bizarre gym, and to make matters worse they got rid of the spin bikes, one of the only reasons I go to that gym in the first place is for the spin bikes. They didn't even have the decency to leave one for people who actually like to spin. DO NOT USE THIS GYM!!! spear yourself the headache and frustration!!!
This is the worst gym membership to purchase. Stay clear. They have continued charging me for months after I cancelled my membership. I have been told various things by different employees regarding cancellation which shows an overall lack of oversight by management as they can't properly train their employees or they are simply making fraudulent charges. I got a voicemail stating my service would be cancelled after April and still got charged for May. Absolutely ridiculous crookery.
The place gets the job done we go 5x a week. But the equipment is starting to look outdated and they never keep this place clean. When you walk into the lobby the floor looks like it is moving from the amount of ants that are around. The paper towels and wet towels are almost never refilled, making it so you can not clean off your machine when you are done. I am thinking of changing to a gym that actually keeps up with the facility and wants customers to not feel like they are in a germ infested area.
I also had a horrible experience with Retro Fitness. Thank God, that I signed up with Planet Fitness. Retro Fitness is next to me, but I would rather drive 10 min more to Planet Fitness.
