| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -11:00 pm |
| Sat | 07:00 am -06:00 pm |
| Sun | 07:00 am -06:00 pm |
I joined this location because it's close to my school through a promo they were running. It's a friendly environment and no one is such a meathead that you feel uncomfortable. I have the pass that allows me to go to any location so that's nice. I'm still in my first month, but so far I like it better than another gym, who's name rhymes with "think".
Decent equipment.
No soap, paper , even water in woman bathroom.
The location is slightly smaller than other retro. The parking is available on the side of the center. The cleaner that day I went was extremely nice and helpful.
The gym is okay, so local gym sometimes it's crowded and you have to wait for a machine most of the time you don't, no issues with anybody in the place which is nice, some of the staff is friendly others don't even look at you when you walk in or a look walk out, it cost nothing to say hello or goodbye or a smile acknowledge me sometimes is a nice thing. But it's not something that will stop me from going.
Disgusting Gym, ghetto members and management, if you signed a contract, you'll be billed till you die, doesn't matter when you cancel your membership they still gonna bill you again and again.
Disgusting Gym, ghetto members and management, if you signed a contract, you'll be billed till you die, doesn't matter when you cancel your membership they still gonna bill you again and again.
Bad people who work there
***Response to below
There is a woman with crazy hair in the front counter who has a big attitude problem. I was walking in and she saw I didn't scan but I was on my way to talk to the employee because I forgot my card, and she said "uhm, excuse me, can you sign in?" And she always does stuff like that. Takes her job too serious and gets on power trips. I will still use your gym it's no problem but that girl really turned me off to the gym. I would find a new employee.
Bad people who work there
***Response to below
There is a woman with crazy hair in the front counter who has a big attitude problem. I was walking in and she saw I didn't scan but I was on my way to talk to the employee because I forgot my card, and she said "uhm, excuse me, can you sign in?" And she always does stuff like that. Takes her job too serious and gets on power trips. I will still use your gym it's no problem but that girl really turned me off to the gym. I would find a new employee.
Generally good. Parking is less than ideal (gym patrons are forced to park on the side of the building) and it could benefit from a good deep cleaning, but it's otherwise a decent gym with pools, helpful staff.
Generally good. Parking is less than ideal (gym patrons are forced to park on the side of the building) and it could benefit from a good deep cleaning, but it's otherwise a decent gym with pools, helpful staff.
I've been in the customer service management field for many years and so treating customers well is very important to me. I haven't had any major issues since I started my membership a few months ago until now. Today I went in and took my daughter with me as I often do. After a little over an hour of working out I heard them announce over the speaker that "childcare is now closed"- this surprised me because childcare normally closes at 12pm. I went up to the front desk and asked the guy if they were closing childcare early today and his response was ["EITHER WAY ITS ONLY ONE HOUR FOR CHILDCARE- LAST TIME YOU SPENT 2 HOURS AND WE LET IT SLIDE..IDK IF THE GUY TOLD YOU....THEY WANTED ME TO CLOSE IT AT 10 BUT I GAVE YOU AN EXTRA 10 MINUTES BECAUSE OF WHEN YOU SIGNED IN"] .. I said "okay", I let him know that I wasn't aware that there was an hour limit... got my stuff, my child and left.
Make no mistake- I have no problem with someone enforcing their company's policies, I absolutely don't. Also, I should have read the childcare policy on my agreement document so that I could've been fully aware of those policies. Therefore, the problem isn't that they have such a policy- I actually think it's a fair one.
The problem here is the way he spoke to me. His tone was simply just so damm impolite. He wasn't nice about it at all and he sure didn't tell me quietly... So, for this reason I'll be cancelling my membership here after the next billing cycle- cancellation fee and all.
I've been in the customer service management field for many years and so treating customers well is very important to me. I haven't had any major issues since I started my membership a few months ago until now. Today I went in and took my daughter with me as I often do. After a little over an hour of working out I heard them announce over the speaker that "childcare is now closed"- this surprised me because childcare normally closes at 12pm. I went up to the front desk and asked the guy if they were closing childcare early today and his response was ["EITHER WAY ITS ONLY ONE HOUR FOR CHILDCARE- LAST TIME YOU SPENT 2 HOURS AND WE LET IT SLIDE..IDK IF THE GUY TOLD YOU....THEY WANTED ME TO CLOSE IT AT 10 BUT I GAVE YOU AN EXTRA 10 MINUTES BECAUSE OF WHEN YOU SIGNED IN"] .. I said "okay", I let him know that I wasn't aware that there was an hour limit... got my stuff, my child and left.
Make no mistake- I have no problem with someone enforcing their company's policies, I absolutely don't. Also, I should have read the childcare policy on my agreement document so that I could've been fully aware of those policies. Therefore, the problem isn't that they have such a policy- I actually think it's a fair one.
The problem here is the way he spoke to me. His tone was simply just so damm impolite. He wasn't nice about it at all and he sure didn't tell me quietly... So, for this reason I'll be cancelling my membership here after the next billing cycle- cancellation fee and all.
Small gym, but has everything you need. It can get very crowded so beware.
Staff is late regularly,. If something breaks down it is broken down for months including things that are used regularly. Very often the movie room is forgotten about and is not showing a movie. It's better to pay more someplace else or go to the 24 hour Retro in West Orange.
Staff is late regularly,. If something breaks down it is broken down for months including things that are used regularly. Very often the movie room is forgotten about and is not showing a movie. It's better to pay more someplace else or go to the 24 hour Retro in West Orange.
Great place to get in shape one day at a time. Service is professional and the gym is always clean. Whether or not your a member, simply come on down and give it a trial.
I've been going to gyms for over 20yrs so I know a quality gym when I see one. This particular gym is second to last as far as all the gyms I've been to. It's a decent size, the staff is somewhat friendly, and the rest rooms/lockers rooms are less than desirable. Then again there are some members that are just plain disgusting and don't know how to pick up after themselves. Expect to see paper towels and bottle caps thrown into the urinals causing them to overflow. Most of the machines are not of high caliber. Be careful with the cable machines! They're out of order often and they snap. I know because it happened to me. Also please note that if you do get hurt because of faulty equipment or straight up negligence (aka cheap owner) you can't do anything about it. Read that waiver carefully before you agree to the contract. Sometimes you really do get what you pay for. Spend a little more for a better quality gym. Signature, LA fitness, etc...
Changing my review. They have since improved. Staff more friendly and helpful than previous group. People coming here generally seem serious and although social, will greet you in a friendly manner, but keep it going and let you get your workout in. Smoothies have improved a bit. No more ice chips.
Female staff horrible been coming here forever and recently asked for a sample of pre wrk out and got denied and a couple months ago forgot my key tag since then was flagged. Omg like really the staff winds up goin leaving after few months anyway
I've been a member for about 4 months or so. For the price it's a good deal. Nothing fancy but it has everything you need to get in shape. It's busy of course, but what gym isn't. They make protein drinks at counter which is nice after a workout. So far no complaints, diverse crowd but no one intolerable as of yet. Few juice heads which is a plus for me.
Changing my review. They have since improved. Staff more friendly and helpful than previous group. People coming here generally seem serious and although social, will greet you in a friendly manner, but keep it going and let you get your workout in. Smoothies have improved a bit. No more ice chips.
I've been a member for about 4 months or so. For the price it's a good deal. Nothing fancy but it has everything you need to get in shape. It's busy of course, but what gym isn't. They make protein drinks at counter which is nice after a workout. So far no complaints, diverse crowd but no one intolerable as of yet. Few juice heads which is a plus for me.
I've been going to gyms for over 20yrs so I know a quality gym when I see one. This particular gym is second to last as far as all the gyms I've been to. It's a decent size, the staff is somewhat friendly, and the rest rooms/lockers rooms are less than desirable. Then again there are some members that are just plain disgusting and don't know how to pick up after themselves. Expect to see paper towels and bottle caps thrown into the urinals causing them to overflow. Most of the machines are not of high caliber. Be careful with the cable machines! They're out of order often and they snap. I know because it happened to me. Also please note that if you do get hurt because of faulty equipment or straight up negligence (aka cheap owner) you can't do anything about it. Read that waiver carefully before you agree to the contract. Sometimes you really do get what you pay for. Spend a little more for a better quality gym. Signature, LA fitness, etc...
This is by far the cleanest and most organized retro I've been too. The girls upfront are super nice and friendly, they make great shakes. I've been to 4 locations and without a doubt is the best one. I read a comment about someone complaining cause they make announcements so people can rack weights, well rack the weights. I hate when people leave dumbbells and weights on the floor. So keep up the good work. The only thing I'm not really a fan of is the music, but most of us have our own anyway.
