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- Address:858 Broad St, Newark, NJ 07102
- Phone:(973) 848-0070
- Website:http://www.marriott.com/hotels/travel/ewrdt-courtyard-newark-downtown/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2
- Rating:4.2
- Hours:24 hours
Courtyard by Marriott Newark Downtown
Reviews
Rated 4.2/5 based on 40 customer reviews.
Sami Schneider
February 20, 2020 10:14
Very friendly and helpful staff!! Great food at the bistro as well. Feel at home here!
Ms. Angela Mason
February 19, 2020 12:36
It would have been perfect had it not been for the aroma of marijuana that eminated from another guest's room! I'm allergic to all forms of marijuana.
Jay Nikks
January 28, 2020 10:16
Stay here every year when I attend hockey games at the Prudential. First you can literally not go wrong with the location, second the rooms are always clean and the staff is always ready to greet you with a smile. I have never had any issues staying here.
theresa ifill
January 25, 2020 02:06
Had party there very nice. U have to use ur keycard to go up where the rooms r that's great security. Very nice
Carmen Martinez
November 4, 2019 18:28
The only reason I gave it three stars is because it's a three star hotel. I only went there for an interview with the heads of an out of state company. The entrance is plain with only one person behind a reception desk. He was very nice. The lobby was on the second floor. It was small. It seemed like it was sectioned out into three parts. I believe one part was for eating. There was a market there as well. There was also one person at the reception in the lobby. He was also very nice and answered my question. Sorry I'm not able to tell you how the rooms are or how their other services are. The hotel looks big from the outside, but I only saw the first floor entrance, the lobby and the ladies bathroom which looked nice and was very clean. I suggest you read the reviews from people who stayed there.
Shashank Dixit
October 4, 2019 06:30
Great place not to far from Newark Penn Station. They seem to have one of the best rooms among Courtyard franchise. Humble staff, Starbucks outlet, Bistro lounge and airport drop shuttle makes it up for all.
Becky Roper
September 28, 2018 23:34
All the staff have been very helpful and nice! The rooms are clean and spacious, and the hotel is very close to food and the Prudential center.
Rebecca Dombrowski
September 24, 2018 16:35
Perfect area for our big group to relax before our event. More chairs than necessary and great lounge and Starbucks there.
Julian Banks
September 12, 2018 16:44
Hands down THE ABSOLUTE WORSE staff and management I've ever had the displeasure of working with. The hotel itself is very nice and clean and is a great property in that respect, but that's where the compliments end. I'm currently at 81 nights with Marriott this year and I have stayed at dozens of hotels and I've never had a staff be as rude and unhelpful as what I experienced during my stay.
If you just need to go in and go out and have virtually no quality of service or contact with the staff then this is a great property, but if you plan on staying any length of time or need any level of customer service, then be prepared for a thinly veiled hostility from almost every front desk agent and even some managers.
I had issues with parking charges, checkout, platinum benefits, extremely delayed communication, and rudeness.
Don't waste your time or money here, please! Tons of other choices where you will feel respected and valued.
A Google User
August 13, 2018 18:19
It was a really good experience staying in the hotel. The place was nice and welcoming modern style. We had a nice view of the outdoor space. They had indoor pool and gym which is open 24 hours. The room was clean and had a very positive aura. The lighting was good, carpets are clean, bathroom is good. Totally RECOMMENDED.
Ivana Singh
August 13, 2018 18:19
It was a really good experience staying in the hotel. The place was nice and welcoming modern style. We had a nice view of the outdoor space. They had indoor pool and gym which is open 24 hours. The room was clean and had a very positive aura. The lighting was good, carpets are clean, bathroom is good. Totally RECOMMENDED.
damien powell
August 4, 2018 20:09
Great room and staff were friendly. We went as a large group and they provided us with a great breakfast.
A Google User
August 4, 2018 20:09
Great room and staff were friendly. We went as a large group and they provided us with a great breakfast.
A Google User
July 29, 2018 00:13
Located next to City Hall in downtown Newark, this brand new Courtyard is fresh and modern. Newark Penn Station is walking distance, with a quick transit to NYC and elsewhere by train. There are a few good restaurants and bars around the Prudential Center nearby. I recommend this hotel if you are flying out of EWR and have enough time to enjoy going into NYC or want to get out of the hotel.
Rome Odom
July 29, 2018 00:13
Located next to City Hall in downtown Newark, this brand new Courtyard is fresh and modern. Newark Penn Station is walking distance, with a quick transit to NYC and elsewhere by train. There are a few good restaurants and bars around the Prudential Center nearby. I recommend this hotel if you are flying out of EWR and have enough time to enjoy going into NYC or want to get out of the hotel.
Amir Karbasi
July 22, 2018 15:03
Great service and clean rooms. Location is good for a visit to the Prudential center
Darren Kwée
July 4, 2018 21:36
Great service they were willing to come meet us at an upgrade, we're willing to keep our luggage in the back of their front desk.
Solarris
June 26, 2018 17:08
Loved the nice rooms. Big and grand. WOULD RECOMMEND
ML Carr
June 19, 2018 09:56
Great place. Parking is horrible and expensive. Staff were very nice.
A Google User
May 24, 2018 22:44
I could feel the rudeness from the attitudes of receptionist. It was the only one problem of one receptionist, but I felt very awful and got furious with her action and way of talking as we are the most annoying people in the world. Her frowning face and shouting voice as if my tour guide is the person who can't understand English, was enough to leave very negative impression about this inn. Sorry for her, but I've got educated enough to recognize all of her humilitating attitude and way of talking isn't appropriate as the attitude on the guests. The room was clean and satisfying. However, I definitely can tell that some of the staffs should be educated more. Most of the staffs were very kind and nice just except for this receptionist.
Georgett Watson
May 14, 2018 18:02
The location was perfect for my 2 days of meetings in Newark. The room and hotel staff were fabulous!
Midnight Ice
May 6, 2018 08:11
Very nice and clean and new experience my 1st time here I must say me being a trucker this place is worth it even tho I couldn't park my truck here.
Benjamin Smith
April 26, 2018 05:04
Great rooms. Nice staff The lack of coffee before 6:30 am on a weekday really is the only reason I can't give 5 stars.
Enzo D
April 25, 2018 09:08
Great hotel love staying here. Clean room. Good service. Nice gym and good access to shuttle services. Stayed here several times and only option in Newark for me.
Matthew Pielichowski
April 25, 2018 02:38
Very cozy room. Nice bathroom. Convenient front desk.
Mark Mansour
March 18, 2018 12:10
Great location. Right next to the Prudential center. Clean hotel and brand new. Rooms are very nice and the conference room area is pristine. Highly recommend for any trip to Newark or the Prudential center
Mark M
March 18, 2018 12:10
Great location. Right next to the Prudential center. Clean hotel and brand new. Rooms are very nice and the conference room area is pristine. Highly recommend for any trip to Newark or the Prudential center
A Google User
March 11, 2018 22:34
Located on Broad St. the Courtyard is central to the hustle and bustle of downtown Newark. Convenient shopping and activities the Courtyard is the perfect place to stay for your overnight fun while visiting Newark, NJ. The rooms were standard, two queen sized beds, a flat screen television with basic cable plus HBO, refrigerator, coffee, tea and a decent bathroom. The hotel offered a restaurant on the lobby floor with Starbucks coffee. The lobby was open and were filled with plenty of seating area to gather. The hotel staff was nice and accommodating. All things that you would expect from a chain hotel. However, there are a few things that I found that would have improved our stay. My family had a flood and elected to stay at the Courtyard because of its proximity to our home. Unfortunately, because of a Nor'easter, we had to stay longer than we'd anticipated. I believe there are things that the hotel could have done to ensure a pleasant stay for us but weren't offered. The parking in the hotel is not free, but there isn't anywhere to park. The parking lot is shared with the Prudential building, if there is an event guests of the hotel will have a tough time finding parking. Furthermore, guests are told to park on the 5th floor and above. At $26 for parking, I think the guests should guaranteed a spot but also be able to park on the level the hotel entrance is on. The hotel rooms that we were given had refrigerators but they were tiny, big enough to had a few bottles in. Additionally, the hotel has no microwave in the Market. I guess the microwave was placed there because you buy things and heat them up there. However, why only have one microwave. The Market is the hotels store for snacks and things. EVERYTHING in the Market is over priced, $7.00 for a cup on microwavable oatmeal. There was no free breakfast offered. Along with the expensive parking and Market, the hotel offered a laundry room that the use of the washer and dryer was also expensive($6 to wash and dry). Most people don't come to a hotel to wash there clothes I understand but it doesn't need to this expensive to wash a load of laundry. The restaurant prepared breakfast, lunch and dinner. It's closed at times to prepare for the changing on the menu. The menus were placed in the rooms for room service. However, the in room menus weren't updated and the staff at the front had to read their version with detail. But don't worry about the prices because they are either $7 or $12 and the front desk can't tell you which. All in all the Courtyard offers a place to sleep but please bring your credit card.
Latoya Lee
March 11, 2018 22:34
Located on Broad St. the Courtyard is central to the hustle and bustle of downtown Newark. Convenient shopping and activities the Courtyard is the perfect place to stay for your overnight fun while visiting Newark, NJ. The rooms were standard, two queen sized beds, a flat screen television with basic cable plus HBO, refrigerator, coffee, tea and a decent bathroom. The hotel offered a restaurant on the lobby floor with Starbucks coffee. The lobby was open and were filled with plenty of seating area to gather. The hotel staff was nice and accommodating. All things that you would expect from a chain hotel. However, there are a few things that I found that would have improved our stay. My family had a flood and elected to stay at the Courtyard because of its proximity to our home. Unfortunately, because of a Nor'easter, we had to stay longer than we'd anticipated. I believe there are things that the hotel could have done to ensure a pleasant stay for us but weren't offered. The parking in the hotel is not free, but there isn't anywhere to park. The parking lot is shared with the Prudential building, if there is an event guests of the hotel will have a tough time finding parking. Furthermore, guests are told to park on the 5th floor and above. At $26 for parking, I think the guests should guaranteed a spot but also be able to park on the level the hotel entrance is on. The hotel rooms that we were given had refrigerators but they were tiny, big enough to had a few bottles in. Additionally, the hotel has no microwave in the Market. I guess the microwave was placed there because you buy things and heat them up there. However, why only have one microwave. The Market is the hotels store for snacks and things. EVERYTHING in the Market is over priced, $7.00 for a cup on microwavable oatmeal. There was no free breakfast offered. Along with the expensive parking and Market, the hotel offered a laundry room that the use of the washer and dryer was also expensive($6 to wash and dry). Most people don't come to a hotel to wash there clothes I understand but it doesn't need to this expensive to wash a load of laundry. The restaurant prepared breakfast, lunch and dinner. It's closed at times to prepare for the changing on the menu. The menus were placed in the rooms for room service. However, the in room menus weren't updated and the staff at the front had to read their version with detail. But don't worry about the prices because they are either $7 or $12 and the front desk can't tell you which. All in all the Courtyard offers a place to sleep but please bring your credit card.
Angella Gooding
March 2, 2018 20:19
Not a typical Mariott. Really strong Marijuana smell throughout the hallway. You really can hear the cars driving on the street below, and even the music being played in the car. Skip it if there is a choice!
Cole Sirmans
March 1, 2018 14:06
I needed a last min. Get away and thus place was great! I got the best sleep ever!
Ceejay Moncrieffe
February 18, 2018 18:07
Very clean and modern rooms. Helpful and friendly staff. Great central location, close to many restaurants as well a the Prudential Center by foot.
Rachel Strong
January 12, 2018 16:33
Courtyard by Marriott Newark Downtown was a very clean and friendly environment. I really like the convenience of having the parking garage attached to the hotel, since finding parking in big cities always is it anxiety for me. Check-in was fast and easy as well as check out. The room was very neat and tidy. Would definitely stay again!
David Corey
December 25, 2017 14:05
Not a place if you are a tourist or have a family. I knew before putting my car in Park, that this hotel was not going to work.
However 5 stars for the guy who helped us rebook about 20 minutes up the Road in Lynhurst. Great hotel if you are staying solo or going to an event at the prudential center
victoria mathis
November 24, 2017 09:08
I knew 2 minutes after arriving that I would never return again. First of all 21 dollars to park anywhere in Newark is ridiculous. But to not indicate there is a $21 charge for parking at anytime during the reservation process is unacceptable. The parking process is inconvenient and tedious. You're told to park on the 3rd floor then take the elevator down to the 1st then there's a sign pointing up a dangerous ramp which you must walk up to get to the entrance of the hotel mind you carrying luggage. Once inside the hotel you must walk up a flight of stairs to get to the lobby while carrying luggage. Of course when we arrive there's no one at the desk to check us in so we I had to wait for the young lady to come out of hiding to check us in. We later discovered she was around the other side of the wall socializing with a gentleman. It was fairly early and the little cafe was closed so I just purchased a juice which costed $3.55 I guess you are paying for convenience. But nonetheless almost $4 for a small bottle of juice is outrageous.
Alice Tindol
October 18, 2017 10:22
Nice hotel... but parking then having to walk your luggage up and down stairs to check in ...is not great in my eyes... doesn't look like great place for handicap... they do have a snack bar... both room and bar are also bit pricey... but you are paying for convenience
Lia C.
October 18, 2017 10:22
The room was decent enough although we had one where the window faced the wall of another building. The beds and pillows were too soft to provide any support. There's a fridge with no freezer and a one-cup coffeemaker to make free coffee each morning. It's best to make your own coffee rather than have the so-called Starbucks at the downstairs Bistro. The staff is friendly and helpful.
Pet 17
October 18, 2017 10:22
Enjoyed the hotel until the maid service banged on my door most days at 8a.m. The washer and dryer cost $2.00 and $1.75, respectfully, and you must run each one twice if you hope to actually clean and dry your clothes. The machines also only take quarters, which the front desk was out of 2 days I asked for change. I would avoid staying here if you could.
thegambler560
October 18, 2017 10:22
Best Bang for your buck. The room was clean and looked very upscale for the price I paid. Only a few minute walk to the PATH. The only downside its in Newark.
Mo Lise
October 18, 2017 10:22
Room was okay. There were no tissues in the tissue box. The food from bistro was better than expected. Wings were a little rubbery. The staff was friendly. A room was requested during booking close to the elevator, but I received the one the farthest from it.