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Tue 05:00 am - 11:00 pm
Wed 05:00 am - 11:00 pm
Thu 05:00 am - 11:00 pm
Fri 05:00 am - 10:00 pm
Sat 07:00 am - 07:00 pm
Sun 07:00 am - 07:00 pm
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Reviews

Rated 3.8/5 based on 25 customer reviews.
February 29, 2020 12:36

Working with Hieu La as my personal trainer at Zapp has been very rewarding. I have been seeing him for the past six months and I am stronger and fitter as a result. He makes strength training interesting and enjoyable. He is a dedicated professional. Hieu is knowledgeable (and shares his knowledge), attentive to my needs, monitors my progress, and while challenging me to work harder, carefully monitors my form and technique to avoid injury. Hieu makes training sessions interesting by teaching me different types of exercises and a variety of techniques. And, because he has set up and maintains a shared online exercise log (on Google Sheets), I am able to monitor my progress and the types of exercises (along with weight load and reps) so that I can improve and diversify my exercise regimen on my own. I would definitely recommend Hieu at Zapp.

January 9, 2020 13:37

Zapp is the best. Truly 5 stars. The entire crew is very friendly and welcoming and zapp Fitness is an amazing gym. Great facility, nice new equipment, the personal trainers are very knowledgeable and very friendly.

December 1, 2019 21:42

Zapp is the best. Truly 5 stars. The entire crew is very friendly and welcoming.

Hieu La my personal trainer, fitness guru and my friend. He is a very inspiring person, committed, sincere, dedicated, never misses the schedule, on time, very flexible. He is very knowledgeable, knows what he is asking you to do, observes closely and corrects each and every step, monitors your progress, makes it interesting, gives you opportunities to explore different style and equipments and educates you on the benefits and nuances of fitness process. Will definitely recommend Hieu and Zapp.

July 17, 2019 08:04

I've been at this gym for a week now and I'm actually really liking it. During its busiest hours, typically 6-8, it's not that crowded. The facility itself has everything you need: kettle bells, turf room, bumper plates, multiple squat racks, tires, and more. All areas are kept pretty clean (bathrooms may need some work lol) and the staff is very friendly, greeting everyone that walks in and out.

August 22, 2018 16:44

My girlfriend and I have been members with Zapp for the time we stayed in Edison. I must say I enjoyed every workout and team training. All the trainers are very friendly and professional. They actually care about the trainees and advice me the right formation whenever I tried to cut some slack. I am very grateful to Hieu and Kelly for pushing me to hold my form one extra second or go the extra mile. The people are also nice and decent at Zapp. We have to move away from NJ because of work but we will definitely miss this lovely gym.

August 22, 2018 16:44

My girlfriend and I have been members with Zapp for the time we stayed in Edison. I must say I enjoyed every workout and team training. All the trainers are very friendly and professional. They actually care about the trainees and advice me the right formation whenever I tried to cut some slack. I am very grateful to Hieu and Kelly for pushing me to hold my form one extra second or go the extra mile. The people are also nice and decent at Zapp. We have to move away from NJ because of work but we will definitely miss this lovely gym.

August 1, 2018 16:24

Update: I had to do a follow up as I have been having a huge issue with one of their services which have been not working and thus making me angry because this is one of the reasons I got a membership here. The issue is the sauna is not on all the time, and apparently the adjustment knob on the bottom has been disabled (which keep in mind is the temp adjustment) and tape has been put over it. So there is no way to adjust the temp of the room. I guess the argument is people were shutting it off. Well doesnt that defeat the purpose of the sauna? Not being able to adjust the temp?

I have started with personal trainer "Kelly", who I can tell you will kick your @ss. She is a beast. Now onward with the gym itself. The gym is very big as you can see with the pictures provided. Alot of the equipment is brand new and was not there when it was Xtreme. As far as the other things that are offered; you get the sauna (which to me is a win a win). I am paying 20 a month for the gym which I think is silly as I am paying 3-400 a month on the personal trainer, the membership should be free at that point. I dont understand why its not thus im taking a star away for it. I cant complain about anything as it stands right now and will follow up if any issues arise.

August 1, 2018 16:24

Update: I had to do a follow up as I have been having a huge issue with one of their services which have been not working and thus making me angry because this is one of the reasons I got a membership here. The issue is the sauna is not on all the time, and apparently the adjustment knob on the bottom has been disabled (which keep in mind is the temp adjustment) and tape has been put over it. So there is no way to adjust the temp of the room. I guess the argument is people were shutting it off. Well doesnt that defeat the purpose of the sauna? Not being able to adjust the temp?

I have started with personal trainer "Kelly", who I can tell you will kick your @ss. She is a beast. Now onward with the gym itself. The gym is very big as you can see with the pictures provided. Alot of the equipment is brand new and was not there when it was Xtreme. As far as the other things that are offered; you get the sauna (which to me is a win a win). I am paying 20 a month for the gym which I think is silly as I am paying 3-400 a month on the personal trainer, the membership should be free at that point. I dont understand why its not thus im taking a star away for it. I cant complain about anything as it stands right now and will follow up if any issues arise.

July 10, 2018 08:31

I love the large turf field, overall layout of the gym and the staff is friendly. I knocked off a star for the Matrix workout equipment, because there's better quality workout equipment out there.

July 10, 2018 08:31

I love the large turf field, overall layout of the gym and the staff is friendly. I knocked off a star for the Matrix workout equipment, because there's better quality workout equipment out there.

June 27, 2018 18:40

Reasonable prices, a guest can accompany you every time you workout.

June 8, 2018 05:03

VALUE FOR MONEY!!!

Love the gym, has pretty much everything ..need good rowing machine though!!!

February 28, 2018 14:55

Cool place, Good staff, Equipments are better. Personal training staff are lovely people. Amazing Yoga classes, especially I like Yoga classes conducted by Cheryl. She motivates all a lot and has a lot of energy.

February 28, 2018 14:55

Cool place, Good staff, Equipments are better. Personal training staff are lovely people. Amazing Yoga classes, especially I like Yoga classes conducted by Cheryl. She motivates all a lot and has a lot of energy.

February 28, 2018 14:55

Cool place, Good staff, Equipments are better. Personal training staff are lovely people. Amazing Yoga classes, especially I like Yoga classes conducted by Cheryl. She motivates all a lot and has a lot of energy.

February 13, 2018 13:36

I joined when it first opened and it was great. I was promised that the $10 a month fee was introductory & would go up after a few months. It took a while but the membership has gone up to $25. That hasn't slowed sign ups tho. The parking lot is always JAM packed. It has gotten to the point where the wait for equipment can exceed 10 minutes on busy days. Speaking of equipment, it's falling apart. Most days there isn't even soap in the bathroom and at it's worst, no toilet paper! Most lockers are hanging by one hinge..They have oversold this gym and continue to sign memberships. It's time for a new spot, but sadly commercial gyms all the same (oversold and broken down)...If you must, take your tour on Monday, Tues or Wednesday between 6-8 pm to see the zoo for yourself! The people are great tho, atmosphere is peace and the staff is friendly. I only stay for the camaraderie at this point.

February 13, 2018 13:36

I joined when it first opened and it was great. I was promised that the $10 a month fee was introductory & would go up after a few months. It took a while but the membership has gone up to $25. That hasn't slowed sign ups tho. The parking lot is always JAM packed. It has gotten to the point where the wait for equipment can exceed 10 minutes on busy days. Speaking of equipment, it's falling apart. Most days there isn't even soap in the bathroom and at it's worst, no toilet paper! Most lockers are hanging by one hinge..They have oversold this gym and continue to sign memberships. It's time for a new spot, but sadly commercial gyms all the same (oversold and broken down)...If you must, take your tour on Monday, Tues or Wednesday between 6-8 pm to see the zoo for yourself! The people are great tho, atmosphere is peace and the staff is friendly. I only stay for the camaraderie at this point.

February 1, 2018 14:33

Nice place with pretty much any machine you want. Also very helpful employees and plenty of tvs

January 30, 2018 20:10

i agree with the negative reviews. I think the positive reviews are paid for! Useless staff who just sit around do nothing...Sauna hasn't for weeks now. this feature is only on paper.

December 26, 2017 15:33

I've called this gym 3 times today simply asking what the cost of a basic membership is, and was told a "sales person" would be in around 11 or 11:30 am and get back to me. I never got a call back, and it was already 3 pm. I'm a supervisor at my job, and when I tell a customer I will call them back, I do so. I also do not understand why I would need a call back for such a simple question. I work retail, I'm not stupid - Stop trying to scam people, and make them spend more. Be genuine with your customers. I will never sign up for this gym because I had a bad experience on the phone, and didn't even get to walk in the door. I also NEVER write bad surveys.

December 22, 2017 16:07

Great gym. Lots of equipment and very inexpensive. Not too crowded and I have never had to wait for a barbell. Staff treats you like family

October 25, 2017 13:03

I have been going to Zapp for a few months now and the staff is super friendly and helpful! The gym is also very clean and well maintained. Love going in for workouts and definitely recommend them to anyone in the area looking for a good gym.

October 25, 2017 13:03

Equipment is of ok quality, have heavy weights which is good but the locker room shower area is consistenly dirty. They also do not turn on ac in bathrooms so if you have to shower even a cool one, your sweating when u get out. I have complained to staff numerous times.

October 25, 2017 13:03

Since I was pregnant I have asked and mailed the training team to cancel my membership and group training couple of times but they told they have done it and without my knowledge they have taken money from my account every 2 or 3 months, which was really worst. I would not recommend this as they are not genuine. Cancellations are the biggest issue here.

October 25, 2017 13:03

This gym was the only one that was rated decently when I moved to the area, and in a year I've seen it go downhill.

Pros - 3 squat racks, with an additional 2 areas that can be used for squatting/deadlifting/olympic lifting with bumper plates. Overall, it seems even during peak hours, you still won't have to wait too much for equipment. That's a big plus.

Downside - Poor area, it's really not near anywhere residential and you'd have to drive quite a bit. Of their 3 entrances, they've also closed off 2 which I think is also a major safety hazard, let alone inconvenient.

Free weights are good, but the machines are extremely poorly managed. There's no constant tension and they shake a lot, which feels unsafe especially with the assisted dip/pullup station.

Bathroom and shower, forget about it. There's no AC in the summer, no heat in the winter, and it smells worse than a subway station.

The reason I cancelled my membership after a year was a combination of the above but the final straw was when they all of a sudden started charging my guest $20 for a day pass. When I started, the manager (Matt) gave me a week to try the gym, and the same for the numerous referrals I made. Recently, I had a friend move to Edison and I told him to check out the gym, but Josh (front desk) said it would be $20 and it's a "new policy". This is unheard out for an independently owned gym.

For the Zapp Management, a few tips in Marketing 101...

1. Treat your loyal customers well
2. Word of mouth referrals is the strongest (and CHEAPEST) form of marketing.

In one moment, Josh allowed your business to lose both an existing customer and a future one. Great job!

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