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Planet Fitness

29 Reviews
Mon 12:00 am - 10:00 pm
Sat 07:00 am - 07:00 pm
Sun 07:00 am - 07:00 pm
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Planet Fitness in Edison  

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Rated 2.9/5 based on 29 customer reviews.
February 27, 2020 12:41

Very clean and well maintained planet fitness. 2min drive for me and I like the fact that it has almost all the latest equipment.

February 9, 2020 18:21

Love planet fitness. Just the basics, but i recommend the black membership which gets you the massage chairs and beds too. Nice staff!

December 25, 2019 11:15

I have mostly been there in non peak hours. The facility is well maintained, has enough equipment of high quality and is open at very flexible hours. All the good ingredients of a gym that you can look forward to going to. I did wish that they had more bench press station with weights.

December 21, 2019 12:57

Nice

August 17, 2018 11:37

I just joined about a month ago. Each morning I usually see Adrian at the counter, smiling, greeting customers, and / or addressing customer questions and concerns. He's always polite and professional, friendly with everyone. I occasionally see Amir too, who is also a smiling, friendly, professional rep. That's much appreciated, especially first thing in the morning. The gym itself, including the bathroom and showers are clean ( bring your own towel ), and there's a good variety and number of machines. They sell merchandise, but there's no pressure. They also have a drink vending machine, and a bagel / coffee day and a pizza night each month. There's plenty of lot parking, as it's in a shopping center. It's inexpensive too - bonus. Recommended. Thanks Adrian!

August 17, 2018 11:37

I just joined about a month ago. Each morning I usually see Adrian at the counter, smiling, greeting customers, and / or addressing customer questions and concerns. He's always polite and professional, friendly with everyone. I occasionally see Amir too, who is also a smiling, friendly, professional rep. That's much appreciated, especially first thing in the morning. The gym itself, including the bathroom and showers are clean ( bring your own towel ), and there's a good variety and number of machines. They sell merchandise, but there's no pressure. They also have a drink vending machine, and a bagel / coffee day and a pizza night each month. There's plenty of lot parking, as it's in a shopping center. It's inexpensive too - bonus. Recommended. Thanks Adrian!

July 4, 2018 05:04

now)
I've never really had any issues it's a very basic gym and for the most part the staff is nice.
Issue number one is the hours. Reason I joined is because the gyms thing was 24 hours.
Now weekends closed at 7.
Biggest issue as of late is this ONE staff member I have to bite my tongue with every single time I come in.
Short Hispanic woman who wears glasses around 40 years old... I didn't ask her name, with a very smug nasty attitude.
Never went to put a review in until today (around 5 pm) I went to get a massage for 5 minutes. One bottle of water with me as always.
After my massage i take that ONE FULL bottle with me to get my cardio in.
This woman follows me and yells at me to clean up the massage room.
There were 4 bottles in the room NONE OF WHICH WERE MINE. Makes a scene while I'm on the elliptical and tells me to clean this room.
First of all those were not mine. I take my one bottle I always have with me around the gym for When I work out. Then she threatens me that If I don't clean the 4 bottles which were not mine... I'd be banned from the massage room.
First issue I've really had with the staff. Otherwise friendly.
She is nasty and always has an attitude but today I really had no choice but to make this post.
Thinking of switching gyms now which I'm not happy about.
Started loving the gym and was there all the time and now this is the only reason I dread it. This one staff member and its really inexcusable. Also should mention how dirty and unkempt the equipment is.

July 4, 2018 05:04

now)
I've never really had any issues it's a very basic gym and for the most part the staff is nice.
Issue number one is the hours. Reason I joined is because the gyms thing was 24 hours.
Now weekends closed at 7.
Biggest issue as of late is this ONE staff member I have to bite my tongue with every single time I come in.
Short Hispanic woman who wears glasses around 40 years old... I didn't ask her name, with a very smug nasty attitude.
Never went to put a review in until today (around 5 pm) I went to get a massage for 5 minutes. One bottle of water with me as always.
After my massage i take that ONE FULL bottle with me to get my cardio in.
This woman follows me and yells at me to clean up the massage room.
There were 4 bottles in the room NONE OF WHICH WERE MINE. Makes a scene while I'm on the elliptical and tells me to clean this room.
First of all those were not mine. I take my one bottle I always have with me around the gym for When I work out. Then she threatens me that If I don't clean the 4 bottles which were not mine... I'd be banned from the massage room.
First issue I've really had with the staff. Otherwise friendly.
She is nasty and always has an attitude but today I really had no choice but to make this post.
Thinking of switching gyms now which I'm not happy about.
Started loving the gym and was there all the time and now this is the only reason I dread it. This one staff member and its really inexcusable. Also should mention how dirty and unkempt the equipment is.

June 30, 2018 10:58

Total consistent. Clean and in convenient location. So far I like the East Hanover location best.

June 30, 2018 10:58

Total consistent. Clean and in convenient location. So far I like the East Hanover location best.

June 19, 2018 08:52

Planet Fitness gets a bad rap, but this one has always given me unmatched customer service. The lunk alarm never goes off, and for the price, you can't go wrong for a basic gym.

June 14, 2018 01:43

Hi, manager or owner of planet fitness: you must listen to my suggestions here. To define a professional gym is basic on its equipments, it is mean you must provide bench press, a fine place to do deadlift, and squat. That s the most important thing to body builder! There are a lot machines to do calorie in here, but we just need 2-3 more to do bench press, deadlift and squat. This is a good idea to attract more people to join in here, and body builders can make bigger. Why not do that? Thank you!

June 14, 2018 01:43

Hi, manager or owner of planet fitness: you must listen to my suggestions here. To define a professional gym is basic on its equipments, it is mean you must provide bench press, a fine place to do deadlift, and squat. That s the most important thing to body builder! There are a lot machines to do calorie in here, but we just need 2-3 more to do bench press, deadlift and squat. This is a good idea to attract more people to join in here, and body builders can make bigger. Why not do that? Thank you!

May 30, 2018 22:26

Great gym. The place is always clean and the atmosphere is always pleasant.

May 29, 2018 19:19

Nice gym however no fans or a.c.!! I went today and after being in gym couple of minutes I notice the heat. I approach front desk very professionally. Ask why A.C. ISN'T ON girl tell me she doesn't know why it has not been turned on. Then a rude female came out to me very rude telling A.C. IS on & if I don't feel the A.C. to go to another gym & feel the A.C. by law A.C. HAS TO BE turned on it's over 85 degree outside... so if it's hot out stay away from this gym!!!!!

May 29, 2018 19:19

Nice gym however no fans or a.c.!! I went today and after being in gym couple of minutes I notice the heat. I approach front desk very professionally. Ask why A.C. ISN'T ON girl tell me she doesn't know why it has not been turned on. Then a rude female came out to me very rude telling A.C. IS on & if I don't feel the A.C. to go to another gym & feel the A.C. by law A.C. HAS TO BE turned on it's over 85 degree outside... so if it's hot out stay away from this gym!!!!!

May 16, 2018 19:15

Need lot of work too be done. Water fountain doesn't work propely. Need more lights inside. Its look soo dark inside. Need music to be little loud and make that workout environment.

March 16, 2018 01:05

I am finding out how to cancel my membership and receive a refund for the last 2 months. I am disgusted with how I have been treated. I addressed it with assistant manager and got no where I tried to get in touch with club manager and they gave me the card with store number on it not the GMS even after asking if thats how I directly reach her. I am contacting a lawyer as well. it was abuse and I'm really upset. and the fact that I'm reading comments similar to my situation makes me laugh. and seeing the owner respond so generically and claiming the staff are always ready to help is mind boggling as well as humorous

March 16, 2018 00:28

now)
I've never really had any issues it's a very basic gym and for the most part the staff is nice.
Issue number one is the hours. Reason I joined is because the gyms thing was 24 hours.
Now weekends closed at 7.
Biggest issue as of late is this ONE staff member I have to bite my tongue with every single time I come in.
Short Hispanic woman who wears glasses around 40 years old... I didn't ask her name, with a very smug nasty attitude.
Never went to put a review in until today (around 5 pm) I went to get a massage for 5 minutes. One bottle of water with me as always.
After my massage i take that ONE FULL bottle with me to get my cardio in.
This woman follows me and yells at me to clean up the massage room.
There were 4 bottles in the room NONE OF WHICH WERE MINE. Makes a scene while I'm on the elliptical and tells me to clean this room.
First of all those were not mine. I take my one bottle I always have with me around the gym for When I work out. Then she threatens me that If I don't clean the 4 bottles which were not mine... I'd be banned from the massage room.
First issue I've really had with the staff. Otherwise friendly.
She is nasty and always has an attitude but today I really had no choice but to make this post.
Thinking of switching gyms now which I'm not happy about.
Started loving the gym and was there all the time and now this is the only reason I dread it. This one staff member and its really inexcusable.

March 8, 2018 00:38

This is a sad place. I've witnessed the girls at the front desk being very rude to customers with innocent questions. They don't make anyone feel welcome and are always on their cellphones. The equipment is dirty and water bottle holders are packed with dust and grime.

I've seen the manger remind one of the employees to hit the green button on the customer satisfaction display before he left his shift for the day.

My suggestions to the Edison PF:
Smile and be kind to customers
Clean the equipment
Switch to hand towels for customers to wipe down machines to save all that paper that's being wasted.

January 2, 2018 15:04

Located in a strip center in a "newer" town square. All of the amenities that other Planet Fitness locations offer such as free weights, nautilis machine, areas for abs, stretching. As well as various cardio machines. The space gives the feeling of a low ceiling. Staff wasn't the friendliest. Beverages for purchase avail.

November 14, 2017 06:43

Machines at this location are older models. It is also relatively small and even during non busy hours still seem bit cramped.

October 25, 2017 13:03

Good gym, just fix the damn men's room already! It's been renovating for the past month with only 1 stall available and no urinals! Only 1 shower too! Unacceptable for a gym with so many people. Like cmon !!!

Edited because the bathroom is finally fixed **

October 25, 2017 13:03

The tanning beds do not seem to be wiped down enough or every time between use. The staff are always friendly though and there's never a wait for beds. The gym itself is your average planet fitness. Limited machines and crowded during peak hours.

October 25, 2017 13:03

The treadmills were dirty. The tall skinny black girl at front desk on Wed evening was rude...and she kept looking at social media on her phone. The massage bed was making a weird noise. Just ugly branch. Thank goodness this is not my home PF

October 25, 2017 13:03

Was really looking to sign up . Came in ready to tour sign up and pay. First the girl revered to my child "the kid" then they had some cheap display in the front with beach toys so my kid went to grab a bucket and was told he can't touch it. I couldn't take the tour of the small facility . I was ready to sign up the gym looks decent but due to customer service I will absolutely not even spend a dime in the place. They easily lost 3 customers due to really low costume service.

October 25, 2017 13:03

Been working out in this gym for two years. Never had an issue with anyone or the staff. The staff is superb and sweet. I would only say that the Edison (This Location) is better than the one in South Plainfield. Machine here are a lot heavier than there and the staff is definitely nicer in Edison.

July 27, 2017 15:18

Good gym, just fix the damn men's room already! It's been renovating for the past month with only 1 stall available and no urinals! Only 1 shower too! Unacceptable for a gym with so many people. Like cmon !!!

Edited because the bathroom is finally fixed **

July 26, 2017 22:00

The treadmills were dirty. The tall skinny black girl at front desk on Wed evening was rude...and she kept looking at social media on her phone. The massage bed was making a weird noise. Just ugly branch. Thank goodness this is not my home PF

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