Will Glenn
March 19, 2018 18:01
This is my 3rd year with this gym. I belonged with them at their Sahara and Decatur locale and moved over with them. Was reluctant to move to a smaller facility, but found it cozy and easy to do my thing... until recently. I witnessed the new GM "threaten" a customer with "If these cameras weren't on us now..." and "Go ahead and call corporate, who do you think they are going to believe..." and the demeaning conversation out of his mouth towards the member was appalling. After speaking with the member, he said he spoke to corporate about the incident and and corporate said, "It looks you need to find another gym to go to." I followed suit and found another gym, yes, even with a few months left on my membership. I'm somewhere now where they respect their members... not intimidate them.