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- Address:2881 Northtowne Ln, Reno, NV 89512
- Phone:(775) 331-0348
- Website:https://www.anytimefitness.com/gyms/2752/Reno-NV-89512?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=2752
- Rating:3.6
- Hours:24 hours
Anytime Fitness
Reviews
Rated 3.6/5 based on 23 customer reviews.
Sarina Carlile
May 26, 2019 15:24
This is the most disgusting anytime in town. There showers are covered in scum, the shower mats are covered in dirt, all of the floors are dirty and can literally see a residue of filth. All of the other gyms in town are kept up and really clean.
Johnathan Michael Von Brilon
March 17, 2019 04:29
I would not recommend Anytime Fitness. I was lied to on more than one occasion and I was overcharged three times. When I discontinued services with them I had to pay additional administrative fees and didn't know why! I personally had constant problems with them!
adam kamikawa
August 20, 2018 22:22
I had been a member for years but I was moving away and tried to cancel my membership. Was told by a close anytime fitness that I had to do it through this specific location. I tried to come a couple of times during business hours but they were never there. I then tried to call and left messages asking to get a hold of someone. After numerous attempts I finally called and told them that I would be blocking them from my bank and still got no call back. Worst experience I have ever had with a gym customer support and will definitly not recommend using there service unless you want to deal with paying for a gym that can not even call loyal customers back.
A Google User
August 20, 2018 22:22
I had been a member for years but I was moving away and tried to cancel my membership. Was told by a close anytime fitness that I had to do it through this specific location. I tried to come a couple of times during business hours but they were never there. I then tried to call and left messages asking to get a hold of someone. After numerous attempts I finally called and told them that I would be blocking them from my bank and still got no call back. Worst experience I have ever had with a gym customer support and will definitly not recommend using there service unless you want to deal with paying for a gym that can not even call loyal customers back.
George Hier
July 6, 2018 16:01
Been a member for about two years. Had an upcoming deployment with the National Guard, so I wanted to cancel my account for a few months. Walked in about noon. Three employees on duty, one was talking with a buddy over by the weights. The other two were in the new customer office, and when I asked to cancel my account, claimed they couldn't do it as they were having a staff meeting. Obviously not, if the door is open and your employee is off chatting, then you're clearly not busy. He then tried to get me to take a business card and call him to schedule an appointment, as they only do customer business by appointment. I politely but firmly dropped off my keyfob right then and there and told him I would call my bank to stop payment. Which I did.
I was originally planning on being a customer again after my deployment. Their grossly unprofessional behavior ruined that. They have lost a customer for life.
A Google User
July 6, 2018 16:01
Been a member for about two years. Had an upcoming deployment with the National Guard, so I wanted to cancel my account for a few months. Walked in about noon. Three employees on duty, one was talking with a buddy over by the weights. The other two were in the new customer office, and when I asked to cancel my account, claimed they couldn't do it as they were having a staff meeting. Obviously not, if the door is open and your employee is off chatting, then you're clearly not busy. He then tried to get me to take a business card and call him to schedule an appointment, as they only do customer business by appointment. I politely but firmly dropped off my keyfob right then and there and told him I would call my bank to stop payment. Which I did.
I was originally planning on being a customer again after my deployment. Their grossly unprofessional behavior ruined that. They have lost a customer for life.
Carly Courtney
April 16, 2018 02:23
I love this gym! The trainers are great, there's tons of cool equipment, and everyone I've met has been super nice. A lot of the trainers are competitive body builders and know tons about nutrition, and are always willing to help. I just moved to Reno a few months ago and this gym is my favorite place.
A Google User
April 16, 2018 02:23
I love this gym! The trainers are great, there's tons of cool equipment, and everyone I've met has been super nice. A lot of the trainers are competitive body builders and know tons about nutrition, and are always willing to help. I just moved to Reno a few months ago and this gym is my favorite place.
A Google User
March 12, 2018 16:35
Awesome place I been a member since 2015. Everybody is really polite I recommend it
Fernando Santoro
March 12, 2018 16:35
Awesome place I been a member since 2015. Everybody is really polite I recommend it
A Google User
November 8, 2017 14:12
I signed up here because it was a stone's throw away from my home. And now that I am living further away...I go out of my way to come specifically to this Anytime. Both Kevins and Maddy are positive, motivating, and inspirational, and do not hesitate to help me achieve my fitness goals. I have never been to a gym with a vibe quite like this in the 6 years I have resided in Reno/Sparks. Reading some of these reviews, I'm a little perplexed as to whom could have a negative experience. The equipment is great, and the staff are helpful....sounds like you're the problem?
I feel like I've gotten to know the staff and the fellow patrons to the point that every time I walk in, it's an episode of "cheers." The facility has everything a person needs, and what I really love about Anytime, is that it is an international chain of gyms. As someone who travels a lot, it is good to know that you have a membership just about anywhere.
I would highly recommend Anytime fitness; but more importantly, the Anytime in Northtowne. Thank you Kevin, Keven, and Maddy for creating such a motivational experience.
Austin
November 8, 2017 14:12
I signed up here because it was a stone's throw away from my home. And now that I am living further away...I go out of my way to come specifically to this Anytime. Both Kevins and Maddy are positive, motivating, and inspirational, and do not hesitate to help me achieve my fitness goals. I have never been to a gym with a vibe quite like this in the 6 years I have resided in Reno/Sparks. Reading some of these reviews, I'm a little perplexed as to whom could have a negative experience. The equipment is great, and the staff are helpful....sounds like you're the problem?
I feel like I've gotten to know the staff and the fellow patrons to the point that every time I walk in, it's an episode of "cheers." The facility has everything a person needs, and what I really love about Anytime, is that it is an international chain of gyms. As someone who travels a lot, it is good to know that you have a membership just about anywhere.
I would highly recommend Anytime fitness; but more importantly, the Anytime in Northtowne. Thank you Kevin, Keven, and Maddy for creating such a motivational experience.
roxanna rivera
October 25, 2017 05:28
Irresponsible owner, never cares to answer the phone. Doesn't care to give you a call back. As soon as you are a member, and commit to their contract. They can care less about you. Reason why i went to go cancel my policy, and as i was about to tell him. He stated he had to go, to sign a form and leave it under his door. Did not even care to loose a customer, or do anything to keep me happy and keep his business running. On top of that, he didn't even cancel my policy. I was still charged, try calling thousands of times. Tried coming in, and he was never there.Always have problems with charging my account more then what my monthly premium is He really ruins anytime fitness reputation.
Richard
October 25, 2017 05:28
Both Kevin's that train here are amazing. They are dedicated to their clients and go the extra mile to really push you. Kevin really focused on correcting my form and pushed me to my absolute limit. I would recommend these guys to anyone. I'm seeing results I never would have dreamed of. Thanks guys!
Robin Banker
October 25, 2017 05:28
Positive environment with easy access to all equipment. Staff is friendly and outgoing. Not your average gigantic social meeting place.
steve spaulding
October 25, 2017 05:28
Serious gym. They have a safe wall with three areas for bars. Plus several more squat racks.
Jason Machado
October 25, 2017 05:28
Great staff, up to date equipment, very convenient being that i work night shift. This gym has everything you need. Highly recommended
roxanna rivera
October 20, 2017 15:41
Irresponsible owner, never cares to answer the phone. Doesn't care to give you a call back. As soon as you are a member, and commit to their contract. They can care less about you. Reason why i went to go cancel my policy, and as i was about to tell him. He stated he had to go, to sign a form and leave it under his door. Did not even care to loose a customer, or do anything to keep me happy and keep his business running. On top of that, he didn't even cancel my policy. I was still charged, try calling thousands of times. Tried coming in, and he was never there.Always have problems with charging my account more then what my monthly premium is He really ruins anytime fitness reputation.
Robin Banker
August 8, 2017 02:12
Positive environment with easy access to all equipment. Staff is friendly and outgoing. Not your average gigantic social meeting place.
Richard
July 13, 2017 18:48
Both Kevin's that train here are amazing. They are dedicated to their clients and go the extra mile to really push you. Kevin really focused on correcting my form and pushed me to my absolute limit. I would recommend these guys to anyone. I'm seeing results I never would have dreamed of. Thanks guys!
steve spaulding
April 3, 2017 23:48
Serious gym. They have a safe wall with three areas for bars. Plus several more squat racks.
Jason Machado
February 27, 2017 13:30
Great staff, up to date equipment, very convenient being that i work night shift. This gym has everything you need. Highly recommended
Matthew Harris
February 27, 2017 13:08
Love this place