Reviews

Rated 3.0/5 based on 31 customer reviews.
February 24, 2020 20:18

I love planet fitness haven't been in awhile need to go thank you

February 9, 2020 16:31

Fine print. They require you to keep your membership active for a year or pay a hefty fee. At 11 months, I wanted to cancel as my circumstances changed and I could no longer afford it. Staff were NOT helpful or friendly.

January 19, 2020 23:10

Great place for cardio treadmills, stair masters, stationary bikes. Free Weights. Nice Friendly Staff members. Usually really awesome. Pretty clean, well lit inside and welcoming instructor.
Occasionally the men's bathroom has a flooding problem, but not so much that they close down or anything. You can tell the staff is trying to be awesome. So it's way cool most of the time.

January 5, 2020 19:20

Great place clean welcoming friendly staff
Hot showers got a good work out there

December 3, 2019 03:51

Great absolutely great. I am always there at around 3 am. And it's always just me and 3 other people. And $10 a month is not bad at all. Also, I don't know how to use a free weight so the fact that this gym as so many Smith machines made it a lot easier to go in and focus on obtaining these grains. The front desk is nice as well. And if you're just dedicated to your core. Well, they have an area just for that. I love it here. And it's my first time at a gym. This gym makes me feel comfortable and I feel like I've always been going to the gym.

February 27, 2019 22:57

While I love my usual Planet Fitness locations that I visit, I came to this location today that I had not visited before and was quite disappointed. The locker room was filthy, littered with trash and paper towels all over the floor. This despite two staff members (male and female) on duty who could/should have observed and taken care of it.

September 6, 2018 01:35

Most ghetto location I've gone to. Lunk alarm needs to be at the front counter 4 male employees just standing around being loud while 1 female employee doing everything all spray bottles were empty. Really sad... i'll drive the extra miles to go to a different location. Planet Fitness is the best place to work out just that location needs help.

July 5, 2018 12:13

Great night club.
I would just appreciate if they would enforce all the people with their phones taking pictures/videos or texting while in a machine ! That would be great.

July 5, 2018 12:13

Great night club.
I would just appreciate if they would enforce all the people with their phones taking pictures/videos or texting while in a machine ! That would be great.

July 4, 2018 22:42

Pretty good spot, the employees are all really nice, especially the dark honduran named ceasar God bless him.

July 4, 2018 22:42

Pretty good spot, the employees are all really nice, especially the dark honduran named ceasar God bless him.

June 16, 2018 20:06

LOVE the atmosphere and staff! The equipment is kept up extremely well and everything is always clean.

June 16, 2018 20:06

LOVE the atmosphere and staff! The equipment is kept up extremely well and everything is always clean.

June 13, 2018 17:17

Its a good place but wiping down equipment isn't enforced. Ewww

May 31, 2018 23:27

Its a good place but wiping fown equipment isn't enforced. Ewww

May 1, 2018 22:38

One of worst gyms ive been to. There motto is very wierd i fully understand you giys dont want to make people starting feel safe anf all but at the expense of making others eho have been there feel bad for working out a diffrent way. You arent allowed to wear fitness equipment like a training mask. Very happy once i keft anf started going to lvac over there they treat you with respect and help you set up ways to meet the right trainers

April 26, 2018 01:01

This specific location is great. Not to big on the customer service up front, but the trainers are great.

April 3, 2018 02:42

Has decent equipment.. cool environment over 20 TV screens

April 2, 2018 12:09

I went in to get a membership for my daughter but can't seem to understand why Planet Fitness needs to make a "copy" of her birth certificate when "presenting" the BC should be sufficient. I presented banking information and routing numbers for billing, my daughter has a State of Nevada REAL ID driver's license and PF still needs to have a "copy". I was told it's to make sure I was her mother. What if my last name isn't the same as on the certificate? What hoop do I have to jump through then? I've been a member for several years now and this was not a requirement previously when she joined. I've emailed twice about this issue and only received a form letter to "join Planet Fitness" . If Planet Fitness can't respond to a member's complaint/question, how can I be assured Planet Fitness will protect us members from identity theft from your needing a "copy" of a sensitive document.

April 2, 2018 12:09

I went in to get a membership for my daughter but can't seem to understand why Planet Fitness needs to make a "copy" of her birth certificate when "presenting" the BC should be sufficient. I presented banking information and routing numbers for billing, my daughter has a State of Nevada REAL ID driver's license and PF still needs to have a "copy". I was told it's to make sure I was her mother. What if my last name isn't the same as on the certificate? What hoop do I have to jump through then? I've been a member for several years now and this was not a requirement previously when she joined. I've emailed twice about this issue and only received a form letter to "join Planet Fitness" . If Planet Fitness can't respond to a member's complaint/question, how can I be assured Planet Fitness will protect us members from identity theft from your needing a "copy" of a sensitive document.

March 5, 2018 20:20

Have to give this one a single star because of the guy who works at the weekday noon shift; he is this little kid maybe 20 at most, dark hair, terrible attitude. He seems to have a little bit of power in his youth by telling me that I will have to pay $5 every time I come in. No other person who works there harasses me like this guy. He said that I need to transfer my membership and then offers no way of helping me to solve the dilemma except to pay him $5. I pay my monthly fee and I am a black card member and I haven't even hit my 10 time monthly limit yet? what is the issue??!! I probably wouldn't be upset if the attitude of disdain wasn't present in his colloquy towards me. I just go to a different planet fitness now..

February 6, 2018 18:51

I was enjoying my workouts daily everyone was so nice but people are people and people are very mean and cruel and judging so when it says no judgment zone it should be just that.
Also upon my visit today I was going to workout in the 30 min express which i normally do and it's never crowded, I was told by the supposed trainer I can't be there ig I don't follow the start. So i went to use the other machines on the outside then I noticed others just walk in and use whatever machine they wanted and were told nothing. That upset me but me being the kind person I am I said nothing because when I am mad I get really mad. Point is That was not right and I pay my money like eveyone else and should not be singled out and compassion training should go with the position of working there and compasion either comes naturally really can't be thought.

December 11, 2017 18:04

A great gym where you can get a heavy or a light workout depending on what you're after. The place is always clean and the staff is very friendly. I'm looking forward to the opening of the new location on Sahara and Maryland Parkway.

November 20, 2017 14:21

I can't go to the gym because of medical issues I called planet fitness they told me that it was free to cancel then when I tried to call they told me 50 to cancel. I haven't even been here once. You would think they would be a little understanding but not at all if I could give negative stars I would

October 24, 2017 04:26

This place has a lot of people behind the counter but none of them clean the bathroom. There is always a over flow of trash and paper towels on the floor smh. You should just go over to the nelis location, they actually keep things clean there and have a nice staff.

October 24, 2017 04:26

I've been to Planet Fitness before at a different location and my complaint isn't about this location specially. My problem is with Planet Fitness in general. I was told that I needed to provide a bank account number and routing number to become a member. With all this identity theft going on the last thing I want to do is give someone my banking information for a gym membership. Not cool. A debit card or credit card should be sufficient enough.

October 24, 2017 04:26

Great place to work out. It has all the essential equipment you need to get in shape. Prices are super affordable and the staff is so friendly! I gave it four stars cause old men tend to prey on the women. Even when you're in the middle of a workout with your headphones on! So just watch yourself girls :)

October 24, 2017 04:26

Very well priced and has a wide selection of aerobic machines. The weights leave a little to desire but overall quite nice.

October 24, 2017 04:26

I dont recommend this location in particular. Rude staff and incorrect info in computer. I had to pay extra money today and I have been going for months. The man at the counter was rude and had poor people skills. I gave then a second chance today after not wanting to come back in June. You should go to either their Nelli's/Sahara or Decatur/95 locations those are the best. They should rethink the Owens staff.

October 13, 2017 16:59

This place has a lot of people behind the counter but none of them clean the bathroom. There is always a over flow of trash and paper towels on the floor smh. You should just go over to the nelis location, they actually keep things clean there and have a nice staff.

September 17, 2017 23:42

Great place to work out. It has all the essential equipment you need to get in shape. Prices are super affordable and the staff is so friendly! I gave it four stars cause old men tend to prey on the women. Even when you're in the middle of a workout with your headphones on! So just watch yourself girls :)

Write a Review