| Tue | 06:00 am -08:00 pm |
| Wed | 06:00 am -08:00 pm |
| Thu | 06:00 am -08:00 pm |
| Fri | 06:00 am -08:00 pm |
| Sat | 06:00 am -08:00 pm |
| Sun | 06:00 am -08:00 pm |
Pricey but very relaxing. Great amenities and top notch staff. Would surely recommend it to friends.
Positives: A good value for the basic entry price ($50 USD weekdays, $75 weekends), many facilities to explore, lots of staff to guide you if you get lost. Quick response from staff when alerted that a couple was getting a little too intimate in the co-ed Wave room...
Negatives: no natural air or light... the entire facility is an indoor rabbit warren of dark doorways and hallways. Despite lovely aromatherapy everywhere else, the whirlpool stinks of chlorine. I hope the spa seeks a more modern and natural way to keep this water hygienic?
Visited on a Saturday mid afternoon in January. It wasn't too busy but by 4pm it was very quiet and not many people. I went for a day pass: they gave me slippers, assigned me a key to a locker, locker had a robe, towels and water a plentiful, showers and vanities are well stocked with toiletries and blow dryers. The stations I visited in the ladies spa were: the herbal showers, steam room, sauna, jacuzzi, aromatherapy room, ice room, and the nap/rest area where there is coffee and snacks. It's a small walk to the communal areas, there I visited: the sound/meditation circle room, the atrium for some tea, and the salt room.
Excellent massage and ambience. Had Laura as my masseuse. Her hands keep moving; excellent touch and feel for sore spots and right amount of pressure. Definitely ask for her. Spa amenities are good too; as expected from a high end place. Good relaxing couple of hours there.
I would like to give this 3.5 stars if that was an option. There were some things I liked about it, including the massage itself, but in a town with so many great options, I would likely try other places (or go back to Qua, which I loved) before returning here. The facilities look a little utilitarian rather than luxurious and there are not as many niceties as some of the competitors offer. Additionally, my massage therapist was 7 minutes late to get me and wrapped up 2 minutes early, making my paid-for 80 minute massage only 71 minutes. And while that might not seem like a big deal, that means I was shortchanged more than 10% of my massage! At the price per minute, that was $32 worth of services I paid for and didn't get. Add to that th e fact that there is a mandatory 15% gratuity and 3% service charge and it totals a customer who likely won't return despite the fact that the therapist was talented.
Had a reservation made with Lilly, she was professional. I have had many men's facials done in the past across the united states and the Canyon ranch is one of the best.
great place to get pampered, but the atmosphere is a little too loud.
I absolutely love this spa! You get free access to the spa facility when you book a massage. I have visited this spa about four times. It's still my favorite spa! If you dont get a spa treatment you can actually pay for a spa pass and use the facility. There is so much to do. There is a few hot tubs and an aromatherapy igloo to cool you off when you get out. It still has the run of the mill spa amenities such as a sauna & steam room. The things that really set this spa on a different level is the following:
1. Salt room/mineral room: room made of large pink salt blocks. The bench is shaped with an ergonomic wave, which wraps around the room and is made of salt blocks as well. There is a water feature (mini waterfall dripping on salt). The ceiling features twinkling lights that look like stars.
2. Wave room: Dome like room that is very dark with super squishy ergonomic navy wave chairs. There is a little pool thing that makes waves and casts the water squiggles on the dome ceiling. For some reason this is my favorite feature of the spa. It's as if you were teleported to a little bubble under the sea. The sound of the mini projection pool making waves is so peaceful.
3. Igloo: freezing cold water mist paired with aromatherapy to cool you off when you get too hot from the steam room, hot tub, or sauna.
4. Conservatory: coed area of spa which features healthy snacks, water, coffee, tea, & reading material. A place where you can chat with lots of seating.
There is a really good salon there. I've gotten some good massages and one that was terrible. The one that was terrible was because the lady wouldn't be quiet and just vented about her problems. People payment to unwind and relax. They are trying to get away from their own problems, not hear about yours. It's terrible etiquette. I dont want the person who I just met 3 minutes ago to tell me their life story. I just want to relax. I wont allow that 90 minutes ruin my opinion of this spa. It's a great way to spend the day. I would highly recommend if you're visiting the Las Vegas area.
I absolutely love this spa! You get free access to the spa facility when you book a massage. I have visited this spa about four times. It's still my favorite spa! If you dont get a spa treatment you can actually pay for a spa pass and use the facility. There is so much to do. There is a few hot tubs and an aromatherapy igloo to cool you off when you get out. It still has the run of the mill spa amenities such as a sauna & steam room. The things that really set this spa on a different level is the following:
1. Salt room/mineral room: room made of large pink salt blocks. The bench is shaped with an ergonomic wave, which wraps around the room and is made of salt blocks as well. There is a water feature (mini waterfall dripping on salt). The ceiling features twinkling lights that look like stars.
2. Wave room: Dome like room that is very dark with super squishy ergonomic navy wave chairs. There is a little pool thing that makes waves and casts the water squiggles on the dome ceiling. For some reason this is my favorite feature of the spa. It's as if you were teleported to a little bubble under the sea. The sound of the mini projection pool making waves is so peaceful.
3. Igloo: freezing cold water mist paired with aromatherapy to cool you off when you get too hot from the steam room, hot tub, or sauna.
4. Conservatory: coed area of spa which features healthy snacks, water, coffee, tea, & reading material. A place where you can chat with lots of seating.
There is a really good salon there. I've gotten some good massages and one that was terrible. The one that was terrible was because the lady wouldn't be quiet and just vented about her problems. People payment to unwind and relax. They are trying to get away from their own problems, not hear about yours. It's terrible etiquette. I dont want the person who I just met 3 minutes ago to tell me their life story. I just want to relax. I wont allow that 90 minutes ruin my opinion of this spa. It's a great way to spend the day. I would highly recommend if you're visiting the Las Vegas area.
This is a nice spa but the employees are very rude and working here sucks you dont gwt any raises or no incentive to want to even stay working there.....
I have been here now twice. Both times the services were excellent and I really enjoyed the amenities-especially the herbal steam room, wave room, salt grotto, and the tropical rain shower sequence! Check the promos section on the site for discounts year round on certain services. A star was lost because both times although I arrived with adequate time prior to my appointment, I had to wait long enough to check in that I started to worry that I needed to rush. After a lengthy check in procedure at the front desk (staffed both times with only one person) when I went to the next desk to get my locker assigned and sandals both visits there was no one there when I came back so I had to wait once again. It made me stressed out that I was running behind when I came to relax! That however was completely alleviated once I received my locker and received my treatment and enjoyed the amenities.
I have been here now twice. Both times the services were excellent and I really enjoyed the amenities-especially the herbal steam room, wave room, salt grotto, and the tropical rain shower sequence! Check the promos section on the site for discounts year round on certain services. A star was lost because both times although I arrived with adequate time prior to my appointment, I had to wait long enough to check in that I started to worry that I needed to rush. After a lengthy check in procedure at the front desk (staffed both times with only one person) when I went to the next desk to get my locker assigned and sandals both visits there was no one there when I came back so I had to wait once again. It made me stressed out that I was running behind when I came to relax! That however was completely alleviated once I received my locker and received my treatment and enjoyed the amenities.
My wife and I had the best time. Arrived early and stayed till 5pm. I had Joliene for my massage. She was very experienced and extremely personable. Thank you for a great day. After meeting several repeat guests, I think the weekends can get very crowded. We went on a Tuesday and the Spa was nearly empty in the morning.
My wife and I had the best time. Arrived early and stayed till 5pm. I had Joliene for my massage. She was very experienced and extremely personable. Thank you for a great day. After meeting several repeat guests, I think the weekends can get very crowded. We went on a Tuesday and the Spa was nearly empty in the morning.
My husband booked a 80 minute deep stone massage for my 75th Birthday with an experienced Masseur named Alan who was absolutely terrific. Totally relaxing ! Each person at the spa was polite, helpful and informative and my experience was wonderful.
Lovely space, wave room is nice, but not what I expected: a room with chez lounges and reflections of water ripples on the ceiling.
Got the rasul treatment and it was awesome. Only for couples, not fat/disabled friendly space, but great service and the technician was just adorable.
Every other part of the spa was completely accessible for wheelchair/scooters.
Definitely worth going but if you are not interested in a service, the amenities aren't a strong enough draw.
I made my appt for a massage in person at the Venetian desk with Caesar. I booked a massage. I asked him what to bring with me. He only said "i.d" so I checked in with such, a half hour before my massage.
I heard the rep (that evening) check in a woman before me and explained the gratuity and other amenities. I had not been told those. Upon my turn I followed the rep as she told me the directions to the spa...a super long hallway with twists and turns. I arrive at another desk and get to clarify my info.....yes my massage is booked, yes you can pay now including a 15% gratuity or pay gratuity after plus u must pay a service fee. I was not informed of that. You have access to all facilities 2 hours before you service. What?!?!?!! Wasn't aware. I didn't even have a bathing suit with me.
Showed to the facilities. I'm to undress and put the robe on. Lock my belongings up. I wait in a "ladies lounge." I get called and my masseuse leads me to our room. Fine. She is a wonderful woman.
Massage was sub par. Not any thing I would've tolerated at home. I had a knot under my left shoulder. It went unaddressed. She pretty much ran her fingers along my spine to neck about 5 times and called it a day. What am I supposed to say? Tell her how to do a proper massage? I paid $140 for this!
I did not get to take advantage of the steam room, any of the Aqua room things. I had no bathing suit, thanks to Caesar. I showered in a fully stocked shower and went on my way. The attendants were helpful. Sometimes unsure of what to do to help me, but tried their best. So disappointed. I was there for my 15th wedding anniversary. Not sure I will be back to Vegas. I advise not yo put your eggs in this basket.
Masseuse wasted tons of time & hardly massaged. Jacuzzi was tiny. This place looks nice but they treat you like Walmart. Massage envy is way more personal & better.
Loved the massage and the exercise facility, also the restaurant in the spa is nice for lighter, fresher food than you what you generally find in restuarants.
I was highly disappointed in my service and treatment during my time at the spa. I got my nails and toes done for my wedding. My nail technician utterly destroyed my real nails drilling them until it was painful, and rushing through my time there. She cut my nails to the point where two of them started bleeding at the cuticle and broke skin along the side of two of my nails. She continuously added that she needed to hurry and get my nails done because she had another appointment. This was my first experience at a spa and I was highly disappointed. I felt like I was rushed out and not given the proper services along with my time there, and to add that I spent three times the amount choosing to get my nails done at this spa because I was looking forward to a high quality spa. Unfortunately this did not happen I am not one to complain but less than a week later one of the acrylic nails broke off while I was typing. The paint is fading off and as a customer I am very upset with the service I received.
