Reviews

Rated 3.8/5 based on 38 customer reviews.
May 3, 2021 16:47

They have everything you could want in a gym. My favorite is the massage chair. They also have a hydro massage bed, tanning, along with everything else you'd expect.

March 24, 2021 20:46

I love going to Planet Fitness! I have had my membership for a few years but wasn't great about going until January 2021. I must say my favorite thing is that I do not feel judged by my weight and feel confident when I go that I will have a pleasant workout to start my day. I do want to note I was 296 pound lady so any bigger ladies who are trying to get fit but don't want to feel ashamed this is the gym for you!

March 11, 2021 00:59

Been going for a while now and i gotta say from facility to employees its always a great experience...

March 16, 2020 16:13

Love the chain. Not so much this location. Staff was nonplus and a bit dull. There are no hydromassage lounge chairs at this location...

March 2, 2020 18:23

If i could give this place a zero, I would! I originally went in to sign up for the $10 a month deal but the girl talked me in to the $20 a month with unlimited tanning and water massage (which is a great deal). However, she didn't tell me that in order to cancel you have to pay a fee! When I called to speak to a manager, I was denied that option and told to refer to the website. Well, I was infuriated at this point and I wrote into them through the website 3 times!!! This was 2 years ago and I STILL have not heard back from anyone and I STILL have not had my issue resolved!

January 29, 2020 01:21

Great staff and good equipment! Only issue is its pretty busy for a planet fitness and during rush time youre guarenteed to wait for machines.

December 29, 2019 21:22

Great gym. They have everything I need to workout. They have all equipment in working condition & even though it is a busy location, there is more than enough equipment for everyone.
The polite staff is also an added bonus.

November 11, 2019 15:04

Lorenzo was a very helpful person/manager today. Even though I was upset and cancelling my service he made it a painless. He also helped my fiance when the original location we signed up with was giving us a hard time.

July 31, 2019 11:56

I love this gym. High quality, beautiful machines, positive judgement-free atmosphere with a helpful and friendly staff. The absolute best feature that sets this gym apart from all others is the Black Card Spa area with hydro massage beds, massage chairs, Total Body Enhancement vibra shape machine with red light therapy and tanning booths. I highly recommend this gym to anyone who wants to get in shape and feel better overall.

July 30, 2018 19:41

This is the first time I've ever signed up to a gym, and I don't regret it. The staff is very helpful and easy to talk to, and it being open 24hrs makes it so whatever your work schedule is, you can get your daily exercise.

I highly recommend, at the very least, testing the water with a day pass and to take some time to talk with the staff. The staff member that introduced me to planet fitness, Ana, was very kind and took the time to explain how everything works and never pressured me to take the most expensive membership like other gyms I had seen. The manager, Lorenzo, has also been very kind and both always take the time to show personal interest rather than just the dismissive "drive thru" personality where people are just passing faces and money on legs.

All in all, if you are on the fence about joining because of "gym stereotypes", it's cheap, clean, friendly and definitely worth trying out.

July 30, 2018 19:41

This is the first time I've ever signed up to a gym, and I don't regret it. The staff is very helpful and easy to talk to, and it being open 24hrs makes it so whatever your work schedule is, you can get your daily exercise.

I highly recommend, at the very least, testing the water with a day pass and to take some time to talk with the staff. The staff member that introduced me to planet fitness, Ana, was very kind and took the time to explain how everything works and never pressured me to take the most expensive membership like other gyms I had seen. The manager, Lorenzo, has also been very kind and both always take the time to show personal interest rather than just the dismissive "drive thru" personality where people are just passing faces and money on legs.

All in all, if you are on the fence about joining because of "gym stereotypes", it's cheap, clean, friendly and definitely worth trying out.

June 8, 2018 13:47

I LOVE it but no there is no pool which sucks. They make up for it with automatic chair massage and hydro bed equipment all works there are showers in the locker room.

June 3, 2018 09:17

Great staff! Always plenty of cardio machines. Bathrooms are always clean. Great shower pressure!

June 3, 2018 09:17

Great staff! Always plenty of cardio machines. Bathrooms are always clean. Great shower pressure!

June 3, 2018 09:17

Great staff! Always plenty of cardio machines. Bathrooms are always clean. Great shower pressure!

May 26, 2018 07:32

I love the vibe here. It's never crowded and I like their "no judgement" policy. No room for showboating muscle heads.

May 26, 2018 07:32

I love the vibe here. It's never crowded and I like their "no judgement" policy. No room for showboating muscle heads.

May 24, 2018 11:50

Clean, affordable, best budget gym by far in Vegas. This locations staff is alright. Not rude but not the best customer service. Its a gym what do you expect

May 24, 2018 11:50

Clean, affordable, best budget gym by far in Vegas. This locations staff is alright. Not rude but not the best customer service. Its a gym what do you expect

May 21, 2018 01:27

No fluff here. People working out and on their way. Great machines and plenty so no wait.

May 18, 2018 07:48

I cancelled my membership here in December and yet they are STILL (FIVE MONTHS LATER) charging me, despite having assured me on two different occasions that my account was cancelled properly. When I call they say "You have to come in and pay a cancellation fee", which I DID... in DECEMBER. This is ridiculous and I will never go to a PF again.

May 11, 2018 03:46

It's planet fitness. They're all generally the same. This one does seem larger than most other clubs I've seen

May 7, 2018 19:37

I will be going back tonight to get some more work in

May 2, 2018 11:30

Love their free trial memberships...

May 1, 2018 18:30

I signed up last week but wanted to give it a week before I gave my review so far has been a pleasant experience it is not crowded they maintain the machines and keep it fresh sweat free staff is very nice and helpful

April 16, 2018 00:47

Not usually crowded. Nice staff

April 12, 2018 19:27

Great experience so far

December 17, 2017 17:44

Excellent gym and a very clean facility

December 12, 2017 02:38

Graveyard staff is Rude As F! Wow.....damn can I shower or are you just going to stand there mad doggin!! Oh and front counter dude...lmao...your customer service is terrible!!! Good customer service normally starts with a friendly Hello.....Not ...You can check yourself in there...Sad...

December 12, 2017 02:38

Graveyard staff is Rude As F! Wow.....damn can I shower or are you just going to stand there mad doggin!! Oh and front counter dude...lmao...your customer service is terrible!!! Good customer service normally starts with a friendly Hello.....Not ...You can check yourself in there...Sad...

November 13, 2017 21:12

I'm very comfortable here. The gym isn't overcrowded like some other locations. Absolutely no judgement or competition here. The staff is friendly. Great place.

October 24, 2017 04:20

Used to be one of the nicer planet fitness in Vegas, seems to be getting worst with time. Went on 5/25/16 at 8pm and the men's bathroom was filthy. There was one woman pretending to be cleaning the already clean machines. With about 4 employees behind the counter just hanging out chatting. There was paper all over the floor, poop on toilet seats. Looked like the trash cans hadn't been taken out all day. Toilet stall door didnt stay locked, water fountains are rusted. Get it together planet fitness I know you can do better. This place has a lot of potential, just needs to be kept clean which I thought that's what the employees were for.

October 24, 2017 04:20

Just joined this week and this gym is 0 stars if you go in the middle of the day. The 2 kids working the front take no pride in cleanliness. Saturday 9/16 3 o clock, men's room was over flowing with garbage that looked like it had been neglected all day. Garbage all over the floor, the showers were more of a health hazard and bacteria farm then they were showers. The word disgusting is a large upgrade. I told the front about it, but honestly nobody should have to tell the staff to attempt to give a damn and clean the men's room.

On another note, this gym is 5 star if you go between 2 and 6 am. You will find a clean men's room. Equipment is awesome and location is convenient, just wish all shifts of staff would take pride in providing guests that go there with a cleaner facility.

October 24, 2017 04:20

Is a new gym so is pretty clean, it was Not overcrowded.They have a 30 minutes express workout area, so that if you don't have a lot if time that day to spend at the gym, you can get all done in just 30 minutes!!!!!
I went once for info and the staff was very friendly, they look like they enjoy their job, they gave me a tour of the gym, they answered all my questions and they also gave me a free massage in a massage chair. They did everything right. I am thinking of joining :D

October 24, 2017 04:20

My boyfriend's locker got broken into at this location! someone took his wallet and spend more than $700 on our debit cards within one hour. If you go to this gym your things are not safe. Manager didnt do or say anything in fact she was waiting for my boyfriend to give her a call even do she had his information on the report he filed

October 4, 2017 00:51

My boyfriend's locker got broken into at this location! someone took his wallet and spend more than $700 on our debit cards within one hour. If you go to this gym your things are not safe. Manager didnt do or say anything in fact she was waiting for my boyfriend to give her a call even do she had his information on the report he filed

February 12, 2017 03:47

Used to be one of the nicer planet fitness in Vegas, seems to be getting worst with time. Went on 5/25/16 at 8pm and the men's bathroom was filthy. There was one woman pretending to be cleaning the already clean machines. With about 4 employees behind the counter just hanging out chatting. There was paper all over the floor, poop on toilet seats. Looked like the trash cans hadn't been taken out all day. Toilet stall door didnt stay locked, water fountains are rusted. Get it together planet fitness I know you can do better. This place has a lot of potential, just needs to be kept clean which I thought that's what the employees were for.

May 5, 2016 13:58

I want to share my experience with you, I'm a member at planet fitness. wife and all my friends are a member of planet fitness we were happy until my wife went to the gym today 05/04/2016 she was wearing sports short one of the staff approach Her and told they weren't appropriate. She used to wear the same outfit at 24 hour fitness I have seen other members wearing the same outfits and had never seen any employee's complaining about it. I must say that I will cancel our membership with planet fitness. Even me as a husband will never say anything to my wife because we both go to the gym for one reason only and that's to work out only.i hope that management will do a better job next time on training their stuff.

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