Reviews

Rated 3.3/5 based on 25 customer reviews.
May 29, 2020 21:12

Can someone PLEASE POST THE HOURS! My husband is trying to get a schedule made to work out during the covid problem!

April 15, 2020 12:04

My concern is the difficulty of getting ahold of anyone during the COVID-19 pandemic. I was told that charges were to be suspended on my account. That has not happened. I can't understand the email that was given to forward concerns to on the voicemail when you call the office in the heights. I'm still being charged a membership fee plus a personal trainer fee. My 1 star rating goes for the issues/struggles having to do with getting in contact with this company. My trainer and the facility (pre-pandemic) was a great place to go to. I am hoping to get some help with this issue, and the charges that are still occurring on my account.

February 11, 2020 18:01

As a member of another Anytime Fitness, I was pleased to be able to use the gym while in town. However, it was not up to the standards I was used to at my home gym. Many machines were not working for one reason or another - had an overall dirty feel that led me to want to try another gym in town even though this one was the closest to me.

August 7, 2019 11:52

Laying in the tanning room now and still see the same spills on the floor and walls that were here 2 weeks ago! The beds definitely need a good scrub down. Spider webs in the windows and the same hair in bathroom area for days! I love coming here but it's got to be clean!

December 19, 2018 14:47

Disclaimer: I'm am not the kind of guy that generally complains. Get's 1 star because 0 isn't an option.

I had been paying for a gym membership for over 2 years without stepping foot into the building. That's on me, I get it.

So then I get an email saying that my membership was set to expire, so I'm thinking, "Good, now I won't have to feel guilty about not going to the gym while paying for it."

The next month I saw a charge on my account, so I immediately called in and explained the situation. The gentleman I spoke to was very helpful and said they would remove the latest charge and I wouldn't be receiving any charges moving forward. Thanked him, end of conversation.

Yesterday, I noticed another charge (which led me to looking into the previous month never being refunded either)... So I call in thinking I was going to get, " We apologize for the oversight and we'll fix it immediately."

Instead I'm on hold for awhile only for the gal to come back and say, nobody here remembers talking to you, and the only way to end your membership is to physically stop in and sign a piece of paper. (Not mentioned once during previous conversation). And also mentioned that I would not be refunded for the previous 2 months.

The part that is so frustrating about all this, is when you call in to the store, there is an automated message claiming your phone calls may be recorded for customer satisfaction.

Apparently that's only the case if it benefits them.

I'm extremely disappointed in the way the situation was handled, and I will be sure to tell everyone I know to think twice before doing business with a company like this.

September 4, 2018 11:53

Excellent gym. Very clean. Lowering my rating because of significantly raised prices and ending all group plans. Also keep having billing issues that waste my time.

September 4, 2018 11:53

Excellent gym. Very clean. Lowering my rating because of significantly raised prices and ending all group plans. Also keep having billing issues that waste my time.

July 15, 2018 02:53

Nice if you want to work out alone

July 15, 2018 02:53

Nice if you want to work out alone

May 9, 2018 23:46

Friendly staff. Nice gym.

May 9, 2018 23:46

Friendly staff. Nice gym.

May 5, 2018 10:58

Wasnt there

February 23, 2018 11:06

Friendly, approachable staff. Lots of equipment, and plenty or room. Restrooms and showers stay clean, even when it's busy.

February 23, 2018 11:06

Friendly, approachable staff. Lots of equipment, and plenty or room. Restrooms and showers stay clean, even when it's busy.

November 7, 2017 13:47

Friendly staff. Nice gym but the bathroom stinks.

October 25, 2017 12:54

Parking lot is awful and very unorganized. Endless construction, misleading contracts, and vulgar language from patrons.

October 25, 2017 12:54

Great gym. Really convenient. Ty and his team do an amazing job. Always clean and organized. Plenty of cardio machines available. Weight room is great. Highly recommend!

October 25, 2017 12:54

No good options for only being in town 3 months. Expensive!!!

October 25, 2017 12:54

Easily accessible with all the machines and weights you need for a good workout. Personal training available. The gym is clean and well staffed during open hours. They offer group classes to help keep u motivated. It's a good gym, I went here for about a year, it was affordable and I liked being able to go whenever I wanted, rather than being stuck to traditional hours.

October 25, 2017 12:54

wow

as far as AF goes this place is gigantic! they have every type of machine imaginable, all in incredible condition. honestly it's about 3x the size of the average AF. I do like the bathrooms, very clean very large very open; typically they are one stall private restrooms / showers whereas here it's more like a 24hr fitness / LA fitness. I wish there was a curtain between the shower area and the lockers, still though for whatever reason I'm sure people would still walk around naked in the locker room. it's not about how you feel about it it's about having respect for others. this is the reason I left 24hr fitness: I pay my taxes, have a great career, my dog loves me... I should never have to see another naked man as long as I live. if this were my gym, I might ask management for a curtain across the shower area and a sign saying please dress in shower area... but I'm only a thankful humble visitor, and no doubt this gym is incredible!
Thank you management!
Truck accessible via Walmart

September 11, 2017 22:16

No good options for only being in town 3 months. Expensive!!!

May 31, 2017 10:44

Energizer

May 18, 2017 12:14

wow

as far as AF goes this place is gigantic! they have every type of machine imaginable, all in incredible condition. honestly it's about 3x the size of the average AF. I do like the bathrooms, very clean very large very open; typically they are one stall private restrooms / showers whereas here it's more like a 24hr fitness / LA fitness. I wish there was a curtain between the shower area and the lockers, still though for whatever reason I'm sure people would still walk around naked in the locker room. it's not about how you feel about it it's about having respect for others. this is the reason I left 24hr fitness: I pay my taxes, have a great career, my dog loves me... I should never have to see another naked man as long as I live. if this were my gym, I might ask management for a curtain across the shower area and a sign saying please dress in shower area... but I'm only a thankful humble visitor, and no doubt this gym is incredible!
Thank you management!
Truck accessible via Walmart

May 18, 2017 12:14

wow

as far as AF goes this place is gigantic! they have every type of machine imaginable, all in incredible condition. honestly it's about 3x the size of the average AF. I do like the bathrooms, very clean very large very open; typically they are one stall private restrooms / showers whereas here it's more like a 24hr fitness / LA fitness. I wish there was a curtain between the shower area and the lockers, still though for whatever reason I'm sure people would still walk around naked in the locker room. it's not about how you feel about it it's about having respect for others. this is the reason I left 24hr fitness: I pay my taxes, have a great career, my dog loves me... I should never have to see another naked man as long as I live. if this were my gym, I might ask management for a curtain across the shower area and a sign saying please dress in shower area... but I'm only a thankful humble visitor, and no doubt this gym is incredible!
Thank you management!
Truck accessible via Walmart

February 19, 2017 14:26

Great gym. Really convenient. Ty and his team do an amazing job. Always clean and organized. Plenty of cardio machines available. Weight room is great. Highly recommend!

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