| Mon | 05:00 am - 09:00 pm |
| Tue | 05:00 am - 09:00 pm |
| Wed | 05:00 am - 09:00 pm |
| Thu | 05:00 am - 09:00 pm |
| Fri | 05:00 am - 09:00 pm |
| Sat | 06:30 am - 05:00 pm |
| Sun | 10:00 am - 05:00 pm |
My son really loves coming here. Place is a blessing for parents that want to keep their ids active and social at the same time. get off the video games and bring them here.
Great place with a lot going on! Everything from tiny tots sports to pickleball with people of all ages, the Y really does have something for everyone. Two pools, several gyms, and the BEST group fitness classes. I was skeptical that the Y could be better than my old gym, but we joined for the kids activities. It turns out, the group fitness classes are better and more challenging than my old gym. Plus the membership fees are very reasonable and you get access to so much more than just a weight room!
The Y really contributes to the community and makes Billings a better place.
The best equipped facility around hands down. Tons of classes included w membership, scholarships, and community.
Wonderful place for the kids
I have always been a supporter until I witnessed the lack of staff communication and follow through with customers. After 2 and half days of trying to find out about some paperwork but having been told my son would have after school care. I am called back a 8 PM on the night before school starts to be told my son is wait listed and there hasn't been room in the program for 2 weeks. When I first called to inquire if there was space and was told yes so I went through the hoops to get my son in. Before those hoops was the time I should have been informed of the waitlist and I would have understood and made other plans necessary while he was wait listed. I now have no after school care for my son the night before school is due to start. Absolutely unacceptable. I would have enrolled him somewhere else or had a back up plan and put him on the waitlist from the start if someone would have informed me when I first called to inquire as inevitably I wanted him in your after school program and would have happily worked through the process. Now I have to miss more work and scramble to figure out a resolution to this issue and all I heard was an I understand you're frustrated. Train your staff on communication.
I have always been a supporter until I witnessed the lack of staff communication and follow through with customers. After 2 and half days of trying to find out about some paperwork but having been told my son would have after school care. I am called back a 8 PM on the night before school starts to be told my son is wait listed and there hasn't been room in the program for 2 weeks. When I first called to inquire if there was space and was told yes so I went through the hoops to get my son in. Before those hoops was the time I should have been informed of the waitlist and I would have understood and made other plans necessary while he was wait listed. I now have no after school care for my son the night before school is due to start. Absolutely unacceptable. I would have enrolled him somewhere else or had a back up plan and put him on the waitlist from the start if someone would have informed me when I first called to inquire as inevitably I wanted him in your after school program and would have happily worked through the process. Now I have to miss more work and scramble to figure out a resolution to this issue and all I heard was an I understand you're frustrated. Train your staff on communication.
I've had my struggles with the Billings ymca in particular, as they are in serious need of a makeover and to rid some of their staff. Theft is an issue here as wall as some members of staff not wanting to come to their jobs with a happy attitude. The weight room... oh the weight room.. It desperately needs remolded and EXPANDED for sure as it is often that I'm waiting on the one squat rack to clear. I've seen recently though that they are getting two new ones so this is good news! I really hope that management takes a look at how this ymca doesn't accept memberships from other ymca, also. Every other ymca that I have ever been to accept my memberships from elsewhere so I cant understand why this ymca wouldn't. Basketball is always an issue at this ymca as pickleball and fitness classes often occupy the basketball court more than basketball is allowed to take place which boggles my mind. I will say, however that there are a few staff members that are just awesome! Monique is one in particular that always has a welcoming attitude and never fails to be happy and excited to be at work, which is what the ymca's i remember as a kid were all about. I sincerely hope that upper management takes a good look at her attitude, level of professionalism and overall customer service and puts her in charge of training at some point! I love the YMCA as a whole but most definitely see where Billings is lagging compared to the rest.
I've had my struggles with the Billings ymca in particular, as they are in serious need of a makeover and to rid some of their staff. Theft is an issue here as wall as some members of staff not wanting to come to their jobs with a happy attitude. The weight room... oh the weight room.. It desperately needs remolded and EXPANDED for sure as it is often that I'm waiting on the one squat rack to clear. I've seen recently though that they are getting two new ones so this is good news! I really hope that management takes a look at how this ymca doesn't accept memberships from other ymca, also. Every other ymca that I have ever been to accept my memberships from elsewhere so I cant understand why this ymca wouldn't. Basketball is always an issue at this ymca as pickleball and fitness classes often occupy the basketball court more than basketball is allowed to take place which boggles my mind. I will say, however that there are a few staff members that are just awesome! Monique is one in particular that always has a welcoming attitude and never fails to be happy and excited to be at work, which is what the ymca's i remember as a kid were all about. I sincerely hope that upper management takes a good look at her attitude, level of professionalism and overall customer service and puts her in charge of training at some point! I love the YMCA as a whole but most definitely see where Billings is lagging compared to the rest.
Ok....I don't usually leave reviews like this, but, I can no longer ignore the problem! The Y has changed, it is dirty and over crowded. Yesterday I had to wait and wait for parking then I walked in and there are signs up all over about theft being high and to top it off the locker room was beyond dirty it was disgusting! So I just walked out. I love love love the Y, but, there has been a dramatic change that led me to looking for other gyms lately. I don't want to move, but, I also don't want to dread going to the gym. I am posting this here for management to see, so, they can work on fixing the problem. I am so sorry
Ok....I don't usually leave reviews like this, but, I can no longer ignore the problem! The Y has changed, it is dirty and over crowded. Yesterday I had to wait and wait for parking then I walked in and there are signs up all over about theft being high and to top it off the locker room was beyond dirty it was disgusting! So I just walked out. I love love love the Y, but, there has been a dramatic change that led me to looking for other gyms lately. I don't want to move, but, I also don't want to dread going to the gym. I am posting this here for management to see, so, they can work on fixing the problem. I am so sorry
Good facility but I agree with Daniel b. Groningen men sitting in the sauna naked! It makes me feel uncomfortable a groping of men sitting at a table all nude talking.
This place is rough. You would think with the prices they charged they could expand their weight lifting section or at least upgrade their broken down equipment. The wifi is atrocious working less than half the time. The sauna is downright disgusting. Spend your money elsewhere.
I would give the place 5 stars however the weekend times are the only thing holding that back. I really feel it should be open longer on the weekend instead of closing a 5pm. Other than the time it closes on Sat. and Sun., its a great place.
Great place, but parking is across the street and the traffic is always crazy, not very safe for people coming and going. Great staff and lots of things to do. Fun for everyone.
This ymca is both awesome and not great. The facility is just a bit old. The locker rooms aren't great. Too much group interaction for a mixed sexuality world. I felt like I got a lot of stares from the same sex. Add the inconvenience of it being downtown and that was enough to make me cancel my membership. One thing I can say is that they do have a lot to offer in terms of activities and related facilities.
Great place, but parking is across the street and the traffic is always crazy, not very safe for people coming and going. Great staff and lots of things to do. Fun for everyone.
Great place, but parking is across the street and the traffic is always crazy, not very safe for people coming and going. Great staff and lots of things to do. Fun for everyone.
This place is rough. You would think with the prices they charged they could expand their weight lifting section or at least upgrade their broken down equipment. The wifi is atrocious working less than half the time. The sauna is downright disgusting. Spend your money elsewhere.
I would give the place 5 stars however the weekend times are the only thing holding that back. I really feel it should be open longer on the weekend instead of closing a 5pm. Other than the time it closes on Sat. and Sun., its a great place.
I would give the place 5 stars however the weekend times are the only thing holding that back. I really feel it should be open longer on the weekend instead of closing a 5pm. Other than the time it closes on Sat. and Sun., its a great place.
Good facility but I agree with Daniel b. Groningen men sitting in the sauna naked! It makes me feel uncomfortable a groping of men sitting at a table all nude talking.
This ymca is both awesome and not great. The facility is just a bit old. The locker rooms aren't great. Too much group interaction for a mixed sexuality world. I felt like I got a lot of stares from the same sex. Add the inconvenience of it being downtown and that was enough to make me cancel my membership. One thing I can say is that they do have a lot to offer in terms of activities and related facilities.
