Tim Ostby
October 24, 2017 13:44
My girlfriend and I just move from out of state and were looking for a place to be healthy, get in shape, and connect with new people. She went in for a tour today and was blown away by the rudeness of the owner. Being new to a city magnifies early encounters and is a good barometer for the aptitude of the people around us. Very disappointing to say the least. I understand that everyone has a bad day but is the reputation you want your business to have? She was ready to sign up for membership but will unfortunately have to try a different place. As a business owner you have to ask yourself why you started in the first place. Is it to bring a service to people, or to be in a position to be condescending? We hope this is an anomaly and not all clients are treated in the same or similar manner. This may be a great studio to join, but we are not privy to the conclusion.