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- Address:1016 Smith Ave S, St Paul, MN 55118
- Phone:(651) 432-5050
- Website:http://www.snapfitness.com/gyms/weststpaul-mn-55118/226
- Rating:3.0
- Hours: 24 hours
Snap Fitness
Reviews
Rated 3.0/5 based on 21 customer reviews.
Akela Aske
November 26, 2019 19:52
These guys have been ripping me off for 4 months since I canceled my membership. I have contacted them every month in writing as their phone voicemail is full and you wont find a staff member on sight. Sent in a complaint with the BBB, and my bank fraud department. DO NOT DO BUSINESS HERE!!!
Update 11/25/19: they have finally stopped billing me but I have yet to receive the $550 they stole. DO NOT GIVE YOUR MONEY TO THESE THIEVES. There are plenty of ethical snap fitness locations, stay away from here.
James Wood
September 12, 2019 16:23
The professionals are very accommodative and the atmosphere is motivating and welcoming!!
Amy Soucek
July 17, 2019 17:32
Would rate 0 stars if I could. The owner is absolutely impossible to get a hold of. I have been trying to cancel my membership however everytime I go in during the stated staffed hours nobody is there. Try to call and leave a message, mailbox is full. Email, no response. Even went as far as calling the owners cell phone number listed on his business card. Absolute horrible customer service. Save yourself the horrible service and make a different location your home location if you want to have a snap fitness membership.
carl goughnour
June 22, 2019 15:41
My experience has been similar to others. After a several months of being unable to get anyone on the phone and delayed responses to emails I was able to cancel my membership. The club owner, Joshua, agreed to refund me for the two months that I was charged after having been told my membership would be canceled. Two months later and I have yet to receive a refund.
Jonathan Libby
April 19, 2019 11:06
If you're having issues getting in contact with the manager like we did, I'd recommend contacting the Better Business Bureau to file a formal complaint. Snap Fitness doesn't receive complaints on a corporate level, so there is no consequence to the WSP location providing poor service. Your best option is to start going to a different Snap Fitness location.
Mary Ecker
June 21, 2018 12:55
I like the freedom to attend at any time. The dues are very affordable. No matter when I go into my primary SnapFitness, it's always neat & clean now. We have some interesting new equipment and organizers for the accessories, which gives the illusion of more space. I like the fact that you can have quite a few people in there at the same time with different methodologies for toning their bodies, and they all mesh. We may also have one of the best site managers in the business. Thanks for your positive energy, Joshua.
A Google User
June 21, 2018 12:55
I like the freedom to attend at any time. The dues are very affordable. No matter when I go into my primary SnapFitness, it's always neat & clean now. We have some interesting new equipment and organizers for the accessories, which gives the illusion of more space. I like the fact that you can have quite a few people in there at the same time with different methodologies for toning their bodies, and they all mesh. We may also have one of the best site managers in the business. Thanks for your positive energy, Joshua.
Molly Mitzelfeldt
October 25, 2017 03:53
I like the Snap Fitness chain as a whole, but I wouldn't recommend this location for anyone who hopes to connect to wifi while working out. The internet connection sucks!
Brian Viengthong
October 25, 2017 03:53
This gym is clean and well maintained. Only one bathroom though. This is one of the few locations that has a vending machine.
Nick
October 25, 2017 03:53
Clean, but doesn't have a squat rack or any sort of way to do barbell bench press without a machine. It's one of the most important pieces of equipment, there's a lot of more niche machines there that could be replaced with one.
carl goughnour
October 25, 2017 03:53
Professional and friendly owner. Gym is always clean and well maintained and member the member fee is very reasonably priced. I would definitely recommend this location to someone looking for a gym.
Kevin Hoeger
October 25, 2017 03:53
Clean and not that crowded
A Google User
September 12, 2017 22:08
Clean, but doesn't have a squat rack or any sort of way to do barbell bench press without a machine. It's one of the most important pieces of equipment, there's a lot of more niche machines there that could be replaced with one.
Nick
September 12, 2017 22:08
Clean, but doesn't have a squat rack or any sort of way to do barbell bench press without a machine. It's one of the most important pieces of equipment, there's a lot of more niche machines there that could be replaced with one.
A Google User
January 6, 2017 10:46
Professional and friendly owner. Gym is always clean and well maintained and member the member fee is very reasonably priced. I would definitely recommend this location to someone looking for a gym.
carl goughnour
January 6, 2017 10:46
Professional and friendly owner. Gym is always clean and well maintained and member the member fee is very reasonably priced. I would definitely recommend this location to someone looking for a gym.
Molly Mitzelfeldt
January 2, 2017 09:50
I like the Snap Fitness chain as a whole, but I wouldn't recommend this location for anyone who hopes to connect to wifi while working out. The internet connection sucks!
A Google User
January 2, 2017 09:50
I like the Snap Fitness chain as a whole, but I wouldn't recommend this location for anyone who hopes to connect to wifi while working out. The internet connection sucks!
Brian Viengthong
December 15, 2016 14:32
This gym is clean and well maintained. Only one bathroom though. This is one of the few locations that has a vending machine.
A Google User
December 15, 2016 14:32
This gym is clean and well maintained. Only one bathroom though. This is one of the few locations that has a vending machine.
Jacob Williams
March 25, 2013 20:35
Doesn't have a power/squat rack. Not a real gym. Next to domino's though which is a plus, so you can use their parking lot while picking up your cheat meal