derreck hall
September 3, 2018 17:53
a lot of theft happening at this gym. I joined April 4th and since then there has now been 5 thefts here. Mine was on august 8th. they broke the locker not the lock. luckily it was only my bag and not my wallet, phone, or keys. management (Matt) took a statement and said they would look at the video cameras the next day. the next day I was referred to another manager ( Natalie) who said she would look thru the video and let me know what they found. I was told by natalie I was not able to see the video as it is against la fitness policy. and when I stated you aren't going to do anything are you? she just stared at me, took my number and walked away. I was contacted by the district manager after I contacted la fitness corporate. he left a vm with the wrong contact number and when I tried to call the number on my caller ID that number would not go thru. now I have to carry my bag around to work out. go to the hot tub, or shower. and I'm not the only who does that. the only people who seemed like they cared were the trainers. I'm just waiting to pay off my training sessions and I will be finding another gym