Emily Moertl
October 25, 2017 15:05
I go to this gym because it is included in a network of gyms which is paid for and covered by my insurance. The minute they found out they would be making no money on me, they spent no time getting me in and out. I didn't get a tour, information about nutritionists, classes or any other amenities they offer. Not long after I signed up, I brought my sister in law in to take a class with me and they rolled out the red carpet for her because she would have been a paying member. They offered her things I didn't even know existed at the facility. Once they found out she would not be signing up, they rebuffed her as well. They even held her ID hostage until she flat out told them she wasn't signing up and needed it back.
Outside of the horrible customer service, the place is clean, but the locker rooms stink most of the time. If you want to work out and deal with the political BS that seems to be LA no matter where you go, then this is the place for you. I come here because it doesn't cost me anything and it's convenient. If I had to pay for it, you can bet your bottom dollar I'd go somewhere else.