Reviews

Rated 4.2/5 based on 33 customer reviews.
February 21, 2020 02:21

I'm a new member. PF provides an encouraging yet relaxed atmosphere, and I am HOOKED!

I have found the staff at this location to be accommodating and friendly, the equipment is well-maintained, and the facility is always clean. The hydro massage beds and massage chairs are HEAVEN after a hard workout, and I am so thankful that we have the opportunity to use them.

February 13, 2020 00:35

Always clean facility! The manager, Karen, and her staff are super nice. The black card amenities (tanning beds, massage chairs, etc) are always in working order. Karen has been the manager at this location for a while and she's done a great job!

January 12, 2020 12:41

I would just like to say that Crystal waa amazing. From the time walked in the door she was very accommodating. She was very pleasant and professional. Thank you Crystal you made my visit on Friday very welcoming.

March 14, 2019 17:33

Nice planet fitness. Very clean, and proper management. Lots of gym equipments to use.

September 18, 2018 12:02

Fun staff. Young staff. Clean facility. All the machines work great.

September 3, 2018 15:47

I can't complain about this place. It is large, clean, plenty of machines, and decent prices. I am just not a fitness club type of person. I'm not comfortable here. But if you Are a fitness club type of person, you just might like this place.

September 3, 2018 15:47

I can't complain about this place. It is large, clean, plenty of machines, and decent prices. I am just not a fitness club type of person. I'm not comfortable here. But if you Are a fitness club type of person, you just might like this place.

August 26, 2018 12:51

Clean as a whistle. Some one is always vacuming, dusting and refilling paper and spray stations. They even clean under garbage cans and excercise machines. Cheerful staff, lots of machines to use. No crowds between 9 to 4

August 26, 2018 12:51

Clean as a whistle. Some one is always vacuming, dusting and refilling paper and spray stations. They even clean under garbage cans and excercise machines. Cheerful staff, lots of machines to use. No crowds between 9 to 4

August 24, 2018 10:53

I like this one better than the location by my house, it seems to have a little more variety in equipment. But as the staff goes it is very inconsistent and annoying. I went there one time and this guy at the desk scanned my card, (i do have the white card). And didn't say anything. Then the next time i go a female at the desk scanned my card and said i had to pay the 5$ so i guess its a roll of the dice who is at the desk. hence the inconsistency.

August 24, 2018 10:53

I like this one better than the location by my house, it seems to have a little more variety in equipment. But as the staff goes it is very inconsistent and annoying. I went there one time and this guy at the desk scanned my card, (i do have the white card). And didn't say anything. Then the next time i go a female at the desk scanned my card and said i had to pay the 5$ so i guess its a roll of the dice who is at the desk. hence the inconsistency.

August 14, 2018 06:06

Waiting for this place to open. I asked that I be contacted and notified for opening day. I want to be there. She said an email will be sent out. I am looking for this notification. I will let u know the outcome!!!

August 14, 2018 06:06

Waiting for this place to open. I asked that I be contacted and notified for opening day. I want to be there. She said an email will be sent out. I am looking for this notification. I will let u know the outcome!!!

August 9, 2018 23:00

Nice after going to Canton! Much bigger, helpful staff, nice feel!

August 3, 2018 12:26

Thought the contract ended after 1 year.. to my surprise I check my bank on August 1st and they took 80$ out for annual fees. I called and tried to get reimbursed and cancel mine and my wife's account and we can only cancel, no reimbursement. Plus every time my wife and I went, we went late at night and the guy was never at the counter. We would wait sometimes up to 15-20mins for service.

May 16, 2018 23:41

Has so many machines so you don't have to wait, tanning beds are the best around even has air conditioning in the beds!

May 10, 2018 14:20

Flight plan Venice

Liked planet fitness from the start common good setup easy to do your workout. What a great prices

May 9, 2018 12:26

As fitness enthusiasts, this is our favorite gym in the area! It is huge and has a great variety of equipment - everything we need. The staff is kind, helpful and very hardworking. The place is spotless - someone is always cleaning and the management busts her butt to make sure her members have a pleasant place to workout and feel comfortable!

May 9, 2018 12:26

As fitness enthusiasts, this is our favorite gym in the area! It is huge and has a great variety of equipment - everything we need. The staff is kind, helpful and very hardworking. The place is spotless - someone is always cleaning and the management busts her butt to make sure her members have a pleasant place to workout and feel comfortable!

May 5, 2018 15:26

Friendly staff. One of the cleaner and more updated locations I've been to

March 6, 2018 16:11

Day crew is amazing. Night crew is so weird and creepy that I just go to the other locations that employ normal humans.

March 5, 2018 17:53

Ok, staff nice not too crowded!

February 21, 2018 22:30

One of the larger Planet Fitness' I've been to.
Equipment is newer and in good order.
Went on Sunday late morning/early afternoon and there was no waiting for any piece of equipment.
Free-weight benches are limited and no bench press or squat rack - except for smith machines (thus the 4 star) but most/all of Planet Fitness' have the same [drawbacks].
Locker rooms were clean. Showers seemed to be clean and in good order.
Lockers in the locker room do not have locks, so make sure to bring your own.
Other customers working out mostly seemed to be nice and many people clean the machines after use

February 21, 2018 22:30

One of the larger Planet Fitness' I've been to.
Equipment is newer and in good order.
Went on Sunday late morning/early afternoon and there was no waiting for any piece of equipment.
Free-weight benches are limited and no bench press or squat rack - except for smith machines (thus the 4 star) but most/all of Planet Fitness' have the same [drawbacks].
Locker rooms were clean. Showers seemed to be clean and in good order.
Lockers in the locker room do not have locks, so make sure to bring your own.
Other customers working out mostly seemed to be nice and many people clean the machines after use

February 8, 2018 14:07

Super clean! Love the sectioned off areas for "abs" and "stretching" - makes you feel a lot more comfortable, especially when trying new things.

January 23, 2018 05:09

I'm only giving this place 5 stars because of a very nice manager named Karen. It's truly tragic that they can't equip a Karen at each planet fitness. Everything is always under control when she's there.

January 4, 2018 23:19

Best Planet Fitness I have been too! They have newer machines, it's always clean. They recently added some water rower machines that I haven't seen at any other gym; they are fantastic cardio. Just can't give 5 stars for the fact it's a Planet Fitness and they only have smith machines.

October 25, 2017 14:11

Good location. Corporate tried to force them to remove all dumbbells over 60lbs and the manager kept them. Only downside is the A/C struggles to keep it cool inside on hot/muggy days.

October 25, 2017 14:11

Staff is supper nice and so is the facility!!! Keeping being ROCKSTARS PLANET FITNESS WESTLAND!!!

October 25, 2017 14:11

Staff are usually Friendly. Place is usually crowded.

October 25, 2017 14:11

the treatment I received from the person "Tamico" was absolutely horrible!!!!!! My family and I all just bought black cards and when we came for the first time She was extremely rude and unprofessional and seem to have no idea What she was doing. We sat at the desk for a hour!!!! Just trying to get our cards. She was so scattered and full of anxiety and panic that it triggered my son to have a panic attack. One of the reasons we go at night is so he doesn't get overwhelmed.

I thought at first it was just that night so we went back and same treatment!!!! I was tanning and my time just ran out and I was cleaning the bed and she started banging on the door telling me I was taking to long. When I walked out NOBODY was even waiting. It was at 12:30 at night. Needless to say I haven't been back and now we are paying money every month for nothing!!!! We picked this gym because of the judgement free zone. Well she definitely doesn't follow that. She was at the desk talking to another girl that was there working out about this woman and putting her down and making fun of her. When I said something she just rolled her eyes at me.

I'm am calling upper management today to make a formal complaint. It's a sad day when the people that are supposed to make you comfortable do the exact opposite !!

October 25, 2017 14:11

Great gym. Brand new equipment. Even at busy times you can stil get on the machines you want. Always lots of staff working. Also the cleanest gym I have been in.

October 10, 2017 18:03

Staff is supper nice and so is the facility!!! Keeping being ROCKSTARS PLANET FITNESS WESTLAND!!!

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