David Rozanski
July 20, 2018 13:49
The gym itself is decent, but the pushy staff and lack of cleanliness is troubling. LA Fitness makes it VERY difficult to cancel your membership and they force you to come in during business hours, which isn't easy if you're a working adult. (Big surprise!)
When I finally managed to get time off from work to cancel my membership, I explained that because they aren't open 24/7 it isn't working with my schedule. The girl I spoke to was immediately rude and told me I had to stand aside until whenever the appropriate manager was back on the clock. Some meathead sales guy kept trying to intimidate me, when I decided I was sick of waiting after 20 minutes and stood at the front desk. I'm usually an easy-going guy, but when you take time off from work, which is already an inconvenience, it's hard to stomach rude staff and an additional wait.
In addition to the pushy sales staff, the gym lacks any spray or wipes to clean the equipment, so you can imagine what kind of bacteria and viruses grow on said equipment. I would highly recommend staying away from LA Fitness, since there are better quality gyms in this area with less pushy sales staff. The management team must have received their training from Comcast. Don't waste your money!