Mon 05:00 am -12:00 am
Tue 05:00 am -12:00 am
Wed 05:00 am -12:00 am
Thu 05:00 am -12:00 am
Fri 05:00 am -10:00 pm
Sat 08:00 am -08:00 pm
Sun 08:00 am -08:00 pm
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Reviews

Rated 3.0/5 based on 35 customer reviews.
April 12, 2020 12:37

My favorite gym. Reasonable membership and clean swimming pool. I tried their personal training and the staff is really skillful and helpful

February 14, 2020 15:14

Very clean. Super friendly staff. The trainer is amazing.

September 12, 2019 23:56

Ok place to go with sauna, pool and several equipment. Cleanliness can be improved and some equipment should be updated.

April 1, 2019 22:39

Love the place but the weekend hours are horrible. They need extend the weekend hours.

September 7, 2018 22:19

What a pos gym.

This place has so many small annoyances it actually seems alright for the first few session Then you realize just how dumb the designers are.

There is only 1 squat rack, and it's usually stolen by people doing curls. The mirrors don't go all the way down so when you're in the bottom of a squat you can't see your depth. That isn't an issue with most people since everyone just half squats anyway.

The benches for the free weights are bolted in place and none of them line up with the ceiling.

There aren't enough barbells for the benches. No one ever re-racks their weight or wipes down the equipment. The only way to wipe down is by walking halfway across the gym to the one of two paper towel dispensers. Then you gotta walk all the way back to through the trash away.

The PTs don't follow basic gym etiquette.

The water fountains actually heat up the water for God knows why.

This gym sucks

September 5, 2018 10:00

WARNING!! I was very happy with my personal trainer at $240 per month. I was there for 3 months and got excellent advice resulting in big gains in my physique. Look for Ryan. However without notice or warning of any kind they slapped us with a $2 per day towel fee. I go every day and train once a week. I couldn't even get a towel for the days I train there. So I canceled everything. No more referrals for you. Back to the Y.(That's Ryan in the photo) Now (8-21-18)I find out they want to get paid for the 2 months that they revoked my training agreement. What jerks.

August 25, 2018 12:46

WARNING!! I was very happy with my personal trainer at $240 per month. I was there for 3 months and got excellent advice resulting in big gains in my physique. Look for Ryan. However without notice or warning of any kind they slapped us with a $2 per day towel fee. I go every day and train once a week. I couldn't even get a towel for the days I train there. So I canceled everything. No more referrals for you. Back to the Y.(That's Ryan in the photo) Now (8-21-18)I find out they want to get paid for the 2 months that they revoked my training agreement. What jerks.

August 25, 2018 12:46

WARNING!! I was very happy with my personal trainer at $240 per month. I was there for 3 months and got excellent advice resulting in big gains in my physique. Look for Ryan. However without notice or warning of any kind they slapped us with a $2 per day towel fee. I go every day and train once a week. I couldn't even get a towel for the days I train there. So I canceled everything. No more referrals for you. Back to the Y.(That's Ryan in the photo) Now (8-21-18)I find out they want to get paid for the 2 months that they revoked my training agreement. What jerks.

August 17, 2018 07:31

They say it is a Signature gym but it is just a super basic LA fitness gym. Equipment and facilities are old. Not enough dumbells even when not in rush hour. They have like 2 sets for each weight. Plus they charge you extra for towels even though it is a "Signature" gym

August 17, 2018 07:31

They say it is a Signature gym but it is just a super basic LA fitness gym. Equipment and facilities are old. Not enough dumbells even when not in rush hour. They have like 2 sets for each weight. Plus they charge you extra for towels even though it is a "Signature" gym

August 16, 2018 13:54

Admittedly, I did not use the facilities more than a couple dozen times as I have been rehabbing a back injury. When I did, a lot of the equipment was broken and dirty.

My larger complaint is with the customer service and deceitful billing/membership enrollment practices. Aside from being harassed with multiple phone calls in a one-hour span after I initially called to inquire about a membership, I was given inflated prices and had to negotiate for a reasonable price. I gave my billing information over the phone and requested that a contract me sent to me. I was told that there was an initiation fee and a reasonable monthly fee. No contract ever was sent. I requested again in person, and no contract was sent.

Today, I notice two monthly charges on my account and call to inquire. I am told that one is my monthly dues and the other is a "membership fee" that is charged annually. I point out that I never agreed to a membership that included a $40 annual fee and that it was never explained orally and certainly I never signed to that effect because no written contract was ever exchanged.

I indicated that I wanted to cancel my membership and was told that I could only do so *in-person* because my identity needed to be verified (read: they want to try to talk you out of it). She said I could come in any time between 9a-5p M-F (but not 12-1 because they are on lunch). Well, being that I am a normal working human being, those hours don't work for me. She said there was no other option for cancelling and that it was corporate policy. I then quoted to her what the website says about mailing in a cancellation form and she acquiesced and acknowledged that I could cancel that way as well.

Shady facility, shady management, shady policies, shady billing practices.

August 13, 2018 09:45

Free parking available along with wheelchair accessible and handicap spaces. Elevator is an added plus for members. Personal trainers are available. Swimming lessons for children currently available. Unsure if the lessons will be available year round. Clean facility with plenty of lockers for daily use and restrooms showers including a handicapped shower. Sauna and hot tub available. Sauna is in need of a minor repair but it's currently being attended to; staff is aware.

August 13, 2018 09:45

Free parking available along with wheelchair accessible and handicap spaces. Elevator is an added plus for members. Personal trainers are available. Swimming lessons for children currently available. Unsure if the lessons will be available year round. Clean facility with plenty of lockers for daily use and restrooms showers including a handicapped shower. Sauna and hot tub available. Sauna is in need of a minor repair but it's currently being attended to; staff is aware.

July 30, 2018 12:18

I love this place it's like a second home to me. I must say it's my other comfort zone.

July 23, 2018 18:38

Would not recommend. Does have a pool, showers, basketball court, plenty of free weights and cardio machines. But the contracts/prices are too much and archaic compared to competitors. When I went to cancel after I moved, they made me print out and mail in a form. It's 2018 and they did not allow cancellation over the phone or by email. It just seems like way to try and make it difficult to cancel. Heck, DTE even let me cancel over the phone.

July 22, 2018 05:28

For this to be a signature facility, it meh at best. It seems to always have the lingering scent of b.o. in the air. Locker rooms are ok. Nothing spectacular here. Sales staff is EXTREMELY aggressive. Classes are hit or miss I have to find a really great spin class here, but there are a couple of good group fitness instructors. If you like to use the pool stay away during peak hours it gets somewhat crowded, especially when the added kids swimming class is in session and a lane closes down.

June 24, 2018 11:03

Definitely this LA could not be called "signature", since the locker room is not clear, lack of dumbbells and equipments not well maintained. The both LA Fitness located at Hall road are better than this one.

June 21, 2018 10:17

Busy around 4p to 7p. Overcrowded at these times. Otherwise great variety of equipment. Has a bball court and swimming pool.

May 17, 2018 21:12

As far as gyms go, not the best, but also not the worst. The reason I keep my membership here (because there are definitely cheaper gyms) is my trainer Jen. I've been working with her for about 2 years and she has helped reignite the athlete I used to be. She knew exactly how to get me started and how to push me enough to slowly get stronger, but never so much that I felt like quitting.

May 17, 2018 21:12

As far as gyms go, not the best, but also not the worst. The reason I keep my membership here (because there are definitely cheaper gyms) is my trainer Jen. I've been working with her for about 2 years and she has helped reignite the athlete I used to be. She knew exactly how to get me started and how to push me enough to slowly get stronger, but never so much that I felt like quitting.

May 8, 2018 12:11

WARNING!! I was very happy with my personal trainer at $240 per month. I was there for 3 months and got excellent advice resulting in big gains in my physique. Look for Ryan. However without notice or warning of any kind they slapped us with a $2 per day towel fee. I go every day and train once a week. I couldn't even get a towel for the days I train there. So I canceled everything. No more referrals for you. Back to the Y.(That's Ryan in the photo)

May 8, 2018 12:11

WARNING!! I was very happy with my personal trainer at $240 per month. I was there for 3 months and got excellent advice resulting in big gains in my physique. Look for Ryan. However without notice or warning of any kind they slapped us with a $2 per day towel fee. I go every day and train once a week. I couldn't even get a towel for the days I train there. So I canceled everything. No more referrals for you. Back to the Y.(That's Ryan in the photo)

April 6, 2018 23:24

I expected this place to be disgusting based on the reviews. Went in the middle of the afternoon on a Friday and it was not too busy, very clean. Happy to have access to a good pool.

March 29, 2018 19:42

This location is definitely not the cleanest. Women's locker room & definitely the shower area are both somewhat undesirable. The staff, however is friendly. The Troy location is much cleaner!!

March 29, 2018 19:42

This location is definitely not the cleanest. Women's locker room & definitely the shower area are both somewhat undesirable. The staff, however is friendly. The Troy location is much cleaner!!

March 5, 2018 19:49

Lots of equipment broken. Never gets fixed. Supposedly a signature location but is by far the worst I've been to. The trainers seem cool but no one ever says hello.

February 22, 2018 09:35

Very capable and knowledgeable staff. The salespeople at the Sterling Heights location gave me misinformation in order to try and get me to pay more for a membership than necessary. When I called this location the staff were friendly, informative, and helped me get the right membership at the right price.

February 7, 2018 00:15

This is the worse gym in metro Detroit. Theft on a biweekly occurrence, dirty, raggedy machines, and this is suppose to be one of their premier locations?.... I've been a member for four years, and I've had items stolen from me both in a locked locker, as well as a pair of dirty used winter boots sitting outside of a locker. Management is either complete morons, or they simply don't care, or both... I'm looking for a new gym effective immediately. If you have ANY options to choose from, do not hesitate to negate this gym as a probable choice.

February 3, 2018 13:29

The experience you can have at LA fitness in Royal Oak varies widely day to day. Some days it's clean and well maintained, and others days the dirty towels pile into a mountain, the shower drains are clogged and exercise equipment is tagged for repair. Some staff are friendly and helpful, and some staff do not care at all or are down right rude and pushy. If you want to use a pool and hot tub, this location is great for that, if you don't need a pool or hot tub consider your options before signing up for an LA Fitness membership.

Stanley and Leslie are amazing aqua fit instructors!

At Royal oak they clean and refill the hot tub Wednesday afternoon so the hot tub is not hot again until the late evening on Wednesday.

The other day a staff member said the pool area closes at 7:30pm and when a customer in the hot tub argued with the staff member she threatened to call the police to have him removed if he didn't clear the area (the gym closes at 8pm on Sunday). I personally have been kicked out of the personal training area when I was doing planks on a mat there when the mat area in the gym was full.

January 26, 2018 12:46

A great place to make your total body transformations. The hard work and dedication I put in changed my life and saved my marriage. I'd highly recommend the place if you're not happy with where you're at physically and want to make a change.

October 25, 2017 15:23

Super great for a work out meeting your exercise partners swimming steamroom.also sauna! Could very visit 7 days a week!

October 25, 2017 15:23

It's a mediocre gym but not as bad as others describe. Make sure to lock your wallet in your car and then lock your keys into one of the mini-lockers when you are inside. Do not leave anything unattended as crime is rampant here. I've never had a problem with cleanliness in the locker room, but maybe the women's is nicer than the guys'. The equipment selection is good, and sometimes the trainers help me figure out how to use the weight-lifting machines. The staff have never been anything but nice to me, and I've enjoyed the yoga and spinning classes very much.

October 25, 2017 15:23

Clean and effective. Great place to find your purpose and better self

October 25, 2017 15:23

This is one of my favorite LA Fitness locations around, but I'm not sure what makes a "Signature Club". So far all I can tell is that they have towels and their locker rooms smell nice! Lol. But it is usually always very clean and I absolutely love the classes with Jessica V. !

October 25, 2017 15:23

Customer service is a joke to them. I paid for a personal trainer and was told that I would be able to cancel my contact without penalty. Jump ahead 11 months and I go to end my contact and suddenly have to pay exorbitant fees to break the contract, the steps to end contract were never fully described so even after sitting down with the manager to end my contract she "forgot" to mention that I also needed to send my request in writing to another location so I ended up paying two additional months. Anytime you call to ask a question the managers pretend not to be there. Gym is ok and the trainers are fine but the customer service is nonexistent, the rules are vague and designed to get the maximum money from you in "additional fees" and if you call to ask questions the management will not answer the phone.

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