| Tue | 05:30 am -10:30 pm |
| Wed | 05:30 am -10:30 pm |
| Thu | 05:30 am -10:30 pm |
| Fri | 05:30 am -10:30 pm |
| Sat | 07:00 am -06:00 pm |
| Sun | 08:00 am -04:00 pm |
Worst customer service ever. My mom used to be a member here and was forced to cancel her membership for medical reasons, she brought a note from her doctor explaining so and they have continued to take payments from her account for the last three months even though they had told her they were done. We tried speaking to them, went in person and were told that the manager would call back and never once did they actually call us back.
What a wonderful gym that can accommodate women of all needs. From the pool classes to the fitness classes, the new spin room, new machines, newly renovated facility, the Dance Studio, and the incredible Pilates Studio, there is something for everyone here. The prices are very affordable and the staff is very kind. Highly recommend!
Love this place! The reformer pilates classes are my favourite! Staff and members are great.
I have been a member for over 10 years and really enjoy working out here. There is a great variety of classes, trainers and equipment. I recommend it to my friends and family.
This gym has Excellent Instructors and friendly ladies working at front desk. Highly recommend this gym. Most exciting of all the place is recently renovated and it is beautiful and clean.
Bought the Groupon voucher for 5 sessions of pilates. It was OK. The facilities are old. Ruth was the best pilates instructor and made it really fun and was clear in her instructions. Pilates is supposed to be an enjoyable class but Absolute Fitness took the joy right out of it. My last class was with Sheila. She is the WORST! She kept bullying me during the class and kept remarking I shouldn't be in the class instead of supporting me. She kept putting me down throughout the entire class. Her delivery was extremely RUDE and UNPROFESSIONAL!!! She cared more about chatting before and after her class and drinking her coffee during class then to deliver a quality session. When I called the manager to complain (Tammy) she was really hard to get a hold of. After 2 weeks of calling her she finally responded. She listened to the story but didn't really care about how I was feeling and honestly, she seemed uninterested. I didn't want to write this comment but since Tammy doesn't care about making this right, I decided to be honest and write this review for others to see. I guess if you work at Absolute Fitness West, you can treat your clientele like rubbish and it's fine with the manager. I have NEVER been treated like this in my life and I will NOT be returning. I do not recommend this place at all.
Bought the Groupon voucher for 5 sessions of pilates. It was OK. The facilities are old. Ruth was the best pilates instructor and made it really fun and was clear in her instructions. Pilates is supposed to be an enjoyable class but Absolute Fitness took the joy right out of it. My last class was with Sheila. She is the WORST! She kept bullying me during the class and kept remarking I shouldn't be in the class instead of supporting me. She kept putting me down throughout the entire class. Her delivery was extremely RUDE and UNPROFESSIONAL!!! She cared more about chatting before and after her class and drinking her coffee during class then to deliver a quality session. When I called the manager to complain (Tammy) she was really hard to get a hold of. After 2 weeks of calling her she finally responded. She listened to the story but didn't really care about how I was feeling and honestly, she seemed uninterested. I didn't want to write this comment but since Tammy doesn't care about making this right, I decided to be honest and write this review for others to see. I guess if you work at Absolute Fitness West, you can treat your clientele like rubbish and it's fine with the manager. I have NEVER been treated like this in my life and I will NOT be returning. I do not recommend this place at all.
This place only cares about taking your money. I would avoid any form of commitment here. Ask around. I have heard many stories about really bad experiences.
This place only cares about taking your money. I would avoid any form of commitment here. Ask around. I have heard many stories about really bad experiences.
I went here for a month, and if i didn't move from windsor i would have totally got a membership. Love the gym here, and so many activities to do. Would definitely recommend it .
I went here for a month, and if i didn't move from windsor i would have totally got a membership. Love the gym here, and so many activities to do. Would definitely recommend it .
Has a pool, sauna, tanning beds and workout equipment. Need I say more?
Basically theives and keep stealing your money after you cancel. The manager is also extremely rude and just wants your money. Theives.
Basically theives and keep stealing your money after you cancel. The manager is also extremely rude and just wants your money. Theives.
Will never go here again, and I advice everyone to re-consider your options before you go to this gym.
they charge for maintenance fee yet they barely do any maintenance.
My visa had expired and we forgot to update it on the account they called me after 4 months of unpaid account to be surprised that I owe them 65$ only in late fee charges and of course 90-100$ for the monthly payments. I decided to close my account because I barely use this dirty, maintained un clean gym, and when I closed my account not only they charged me the amount above, they also charged me an extra month (Month notice to close ur account) I was OK with it since its in the contract.. Anyways, the SHOCK wash when they charged me 28-30$ as well just right before the end of the (month notice) saying that its maintenance fee. WTH are you crazy, I am closing my account and you charge me maintenance fee!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Poor service, poor communication, no body had told me before I close my account that I will also pay maintinance to maintain the gym for other users while I am leaving it. What a loss of money and time!!!! Will never recommend this place, go here or consider it if its the last gym on earth.
Be aware of where you spend your money and of what they say to you!!!
Will never go here again, and I advice everyone to re-consider your options before you go to this gym.
they charge for maintenance fee yet they barely do any maintenance.
My visa had expired and we forgot to update it on the account they called me after 4 months of unpaid account to be surprised that I owe them 65$ only in late fee charges and of course 90-100$ for the monthly payments. I decided to close my account because I barely use this dirty, maintained un clean gym, and when I closed my account not only they charged me the amount above, they also charged me an extra month (Month notice to close ur account) I was OK with it since its in the contract.. Anyways, the SHOCK wash when they charged me 28-30$ as well just right before the end of the (month notice) saying that its maintenance fee. WTH are you crazy, I am closing my account and you charge me maintenance fee!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Poor service, poor communication, no body had told me before I close my account that I will also pay maintinance to maintain the gym for other users while I am leaving it. What a loss of money and time!!!! Will never recommend this place, go here or consider it if its the last gym on earth.
Be aware of where you spend your money and of what they say to you!!!
Red ants invaded me in the pool and were crawling and biting me.
I was creeped out and the staff just laughed and did not take me serious that it severly creeped me out.
Very unprofessional and certainly not hygenic in the facilty
I have been a member since December. I enjoy the atmosphere and environment, especially during the slow time periods early in the morning or late in the evening. Classes are great, especially Danielle's Zumba class on Monday's. The facility is kept clean, and there's plenty of cardio and weight machines. Some of the equipment is older and can use an update, but this is typical in most gyms. For the most part, the staff is very friendly too. Kelly is the best!
I'm on the second day of my two day trial, the demographic of older women is ideal, and the warmth and comforting demeanor of the staff, gives me a positive and effective work out - every time.
Good variety of activities for the money. There are two pools and they offer yoga and Pilates. You don't find that everywhere. It's a clean and well maintained facility.
The best gym in Windsor. The ladies t g at work there are friendly and helpful. They do not push perso b sl training sessions like GoodLife. Very clean. I don't know what those 2 reviewers were talking about. The locker rroom and the ss I were DO NOT STINK and ARE VERY CLEAN. Some of the equipment may be older, but works very well. All gym a have equipment thst needs repair. Absolute Fitness West Side hhas ppols. They also have a huge use weight room. Yes, some of the equipment may be older, but it is the equipment most of the gyms in Windsor do not have. It works great. No plastic weight machines like fit for less.
Really nice gym eery body is great
Good variety of activities for the money. There are two pools and they offer yoga and Pilates. You don't find that everywhere. It's a clean and well maintained facility.
Good variety of activities for the money. There are two pools and they offer yoga and Pilates. You don't find that everywhere. It's a clean and well maintained facility.
I have been a member since December. I enjoy the atmosphere and environment, especially during the slow time periods early in the morning or late in the evening. Classes are great, especially Danielle's Zumba class on Monday's. The facility is kept clean, and there's plenty of cardio and weight machines. Some of the equipment is older and can use an update, but this is typical in most gyms. For the most part, the staff is very friendly too. Kelly is the best!
I'm on the second day of my two day trial, the demographic of older women is ideal, and the warmth and comforting demeanor of the staff, gives me a positive and effective work out - every time.
