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- Address:735 Griswold St, Detroit, MI 48226
- Phone:(313) 782-4820
- Website:https://www.anytimefitness.com/gyms/3418/Detroit-MI-48226?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=3418
- Rating:3.7
- Hours: 24 hours
Anytime Fitness
Reviews
Rated 3.7/5 based on 26 customer reviews.
Anthony Williams
February 4, 2020 14:06
Besides parking being an issue, great place to work out
Marten Jacks
December 4, 2019 11:01
great workout, experienced staff, didnt see signs at first so drove by it but big building n plenty of space to park n workout
Jordan Croft
September 26, 2019 07:25
Great gym and people and they are always in the building for assistance.
A Google User
August 2, 2018 13:05
Been a member for the last three years. Super convenient gym.
Emari Catlin
August 2, 2018 13:05
Been a member for the last three years. Super convenient gym.
Angelita Razor
July 25, 2018 14:48
Friendly staff, but the gym needs on staff personnel to clean or check bathrooms on a regular basis.
A Google User
July 25, 2018 14:48
Friendly staff, but the gym needs on staff personnel to clean or check bathrooms on a regular basis.
A Google User
July 10, 2018 12:54
I had a medical issue which prevented me from being physically active. I reached, but only left a voicemail explaining the situation. I had to take of other items and finally returned a voicemail they sent in response about a month later.
Come to find out they put my account on a freeze for me since I couldn't come to the gym. They didn't want to charge. I wanted to say thank you very much to the staff and ownership for this.
Nick Regan
July 10, 2018 12:54
I had a medical issue which prevented me from being physically active. I reached, but only left a voicemail explaining the situation. I had to take of other items and finally returned a voicemail they sent in response about a month later.
Come to find out they put my account on a freeze for me since I couldn't come to the gym. They didn't want to charge. I wanted to say thank you very much to the staff and ownership for this.
Ali Asadi
May 17, 2018 17:47
Staff is not good at all
A Google User
March 27, 2018 15:51
Never sign a contract with this establishment.
I was charged $780 in unauthorized charges after cancellation of my membership.
Although the cancellation process itself was already senselessly difficult, I jumped through the hoops necessary to cancel my membership 9/2016. This process entailed sending a cancellation email to the club confirming the cancellation I had already done in person.
From this point forward I was charged monthly to date, totalling $780. In an attempt to dispute these charges, I peeled back the onion of intentional dissassociation that defines this organizaiton and it's goal to trap people into contracts, and not have responsibility to resolve customer service issues.
Anytime Detroit's billing is handled by a company called ABC. This third party company strictly handles charges and payments. For this reason, they are able to completley eschew any responsibility they have in customer/club financial disputes. Conversely, the club itself is able to leverage this relationship to also deny culpability in such matters.
Digging a bit further, I contacted the "corporate" structure of Anytime Fitness (SE Brands) to request aid. As they explained, every club location is an independent franchise in which they have no authority or governance and thus they too cannot help me resolve this problem.
After repeated attempts to contact the Detroit location, I was finally able to speak to an associate who informed me that the person who processed my cancellation "no longer was with the company", "was fired on bad terms", and "probably deleted the cancellation email". Luckily, I had saved this email which proved to be the saving piece of evidence I had to support my case. She told me that the owner would contact me in five days to discuss the matter. Five days...
I was finally contacted by Dimitrius (manager) who was apologetic, admitted fault, and promised a refund within one week. I asked at the conclusion of the phone conversation that he send an email to confirm the details discussed. It has been over a week and I am yet to hear back from him. I have contacted the club a number of times where I am told he is unavailible and I am met with rudeness, unprofessional behavior, and shortness.
My advice: NEVER sign a contract with this club. The management is clearly uninvolved or does not care about members and the staff is either incompetant to resolve issues or incapacitated by the ownerships lack of resolve. Quicken Loans team members: save yourself a headache and go to the One Woodward Gym. If for whatever reason you are compelled to join after reading this, keep all documentation, block the billing agency via your credit card provider after cancellation, and check your statements for charges that occur after cancellation.
Ryan Kellogg
March 27, 2018 15:51
Never sign a contract with this establishment.
I was charged $780 in unauthorized charges after cancellation of my membership.
Although the cancellation process itself was already senselessly difficult, I jumped through the hoops necessary to cancel my membership 9/2016. This process entailed sending a cancellation email to the club confirming the cancellation I had already done in person.
From this point forward I was charged monthly to date, totalling $780. In an attempt to dispute these charges, I peeled back the onion of intentional dissassociation that defines this organizaiton and it's goal to trap people into contracts, and not have responsibility to resolve customer service issues.
Anytime Detroit's billing is handled by a company called ABC. This third party company strictly handles charges and payments. For this reason, they are able to completley eschew any responsibility they have in customer/club financial disputes. Conversely, the club itself is able to leverage this relationship to also deny culpability in such matters.
Digging a bit further, I contacted the "corporate" structure of Anytime Fitness (SE Brands) to request aid. As they explained, every club location is an independent franchise in which they have no authority or governance and thus they too cannot help me resolve this problem.
After repeated attempts to contact the Detroit location, I was finally able to speak to an associate who informed me that the person who processed my cancellation "no longer was with the company", "was fired on bad terms", and "probably deleted the cancellation email". Luckily, I had saved this email which proved to be the saving piece of evidence I had to support my case. She told me that the owner would contact me in five days to discuss the matter. Five days...
I was finally contacted by Dimitrius (manager) who was apologetic, admitted fault, and promised a refund within one week. I asked at the conclusion of the phone conversation that he send an email to confirm the details discussed. It has been over a week and I am yet to hear back from him. I have contacted the club a number of times where I am told he is unavailible and I am met with rudeness, unprofessional behavior, and shortness.
My advice: NEVER sign a contract with this club. The management is clearly uninvolved or does not care about members and the staff is either incompetant to resolve issues or incapacitated by the ownerships lack of resolve. Quicken Loans team members: save yourself a headache and go to the One Woodward Gym. If for whatever reason you are compelled to join after reading this, keep all documentation, block the billing agency via your credit card provider after cancellation, and check your statements for charges that occur after cancellation.
Fred Hardy II
March 17, 2018 15:24
Equipment is in good order friendly staff great members
Mr. Black Blacker
March 12, 2018 22:29
Don't like expensive Gyms where the owners act like they're going to be lifting the weights for you! Gyms are places where the people do hard labor and don't get paid! Instead gyms like these are where people pay the boss to use their equipement to do hard labor for no wages! Working a regular job is hard labor too! But at least you get paid for it! Many people don't realize that a regular job will work your body out like any endurance class would!
Super Plan Man
March 12, 2018 22:29
Don't like expensive Gyms where the owners act like they're going to be lifting the weights for you! Gyms are places where the people do hard labor and don't get paid! Instead gyms like these are where people pay the boss to use their equipement to do hard labor for no wages! Working a regular job is hard labor too! But at least you get paid for it! Many people don't realize that a regular job will work your body out like any endurance class would!
A Google User
January 12, 2018 15:00
Good location not willing to make a year contract 6month yes but not a year
cleria Epperson
January 12, 2018 15:00
Good location not willing to make a year contract 6month yes but not a year
Darriel Byrd
November 17, 2017 20:05
Ivpay for this and go maybe once a month, but i love the accessibility
Marcus Newson
October 23, 2017 06:02
Very nice gym extremely large but large enough to where you can work out comfortably. A great atmosphere. And very reasonable rates for joining. Very helpful and friendly staff always looking to help you get in shape. The ideal gym..
Kevin KK
October 23, 2017 06:02
The manager here ( i forget her name) always makes the visit so pleasant. Very tentative to all gym needs when she's there. Shes Always looking for feedback on the facility. Very clean. Easy access. Awesome place.
Edwina Schwartz
October 23, 2017 06:02
I like this place because it's small and not crowded. It feels cosy and safe
Ken Whittaker
October 23, 2017 06:02
HORRIBLE customer service. GROSSLY overpriced. Despite the latter, I tried to give them my money. That proved too hard, because there was no one to take it.
Not very safe before or after hours. Key fob entry, but people walk right in as members come and go. I walked in, stood up front for 5 minutes looking through stuff, then roamed the facility aimlessly for 10 minutes, not once stopped by anyone. A couple trainers saw me and chose to ignore me. After 20 minutes I approached a trainer who said the office worker was roaming somewhere. He gave me a 7 day pass and promised to be in at 630am to let me in the door the next day so i could workout. I showed up. He didn't. Nice. Couldn't get in until a member came or went.
Speaking of trainers... Ridiculously overpriced. More than NYC trainers. True rip off.
Lost an easy customer in me. I wanted to pay a year in advance for an overpriced, undersized, unsecure gym only to work out with my wife, who goes there because of its proximity to her job.
Steer clear if possible.
Monica Smith
October 23, 2017 06:02
Something for everyone. Classes. Machines. Personal Training. Very Clean and cute. Very friendly staff. The staff is present and willing to help and answer questions during normal business hours. The location is great for working out on your lunch break in Downtown Detroit or if you live Downtown, you can come anytime, no pun intended.
Kevin KK
July 22, 2017 01:35
The manager here ( i forget her name) always makes the visit so pleasant. Very tentative to all gym needs when she's there. Shes Always looking for feedback on the facility. Very clean. Easy access. Awesome place.
Marcus Newson
May 18, 2017 14:13
Very nice gym extremely large but large enough to where you can work out comfortably. A great atmosphere. And very reasonable rates for joining. Very helpful and friendly staff always looking to help you get in shape. The ideal gym..
Monica Smith
November 16, 2016 17:25
Something for everyone. Classes. Machines. Personal Training. Very Clean and cute. Very friendly staff. The staff is present and willing to help and answer questions during normal business hours. The location is great for working out on your lunch break in Downtown Detroit or if you live Downtown, you can come anytime, no pun intended.