Reviews

Rated 3.2/5 based on 26 customer reviews.
February 20, 2020 18:50

Overall this Crunch location is ok. When equipment breaks it's fixed fairly quickly. However, there is a Large amount of members which leads to crowding at prime time. Meaning you may have to re-structure your workout differently, because you are waiting for equipment. But the worst part is the parking. There is Absolutely NOT enough parking for the amount of members attending. So, I hope you don't mind a good walk before and after your workout.

December 27, 2019 17:37

This is the first time I review a place without even trying it. I filled out a one day pass online and called to see if it was valid for the classes too because that was my main interest. Called once, he put me on hold and hung up. Called again twice and no answer. Decided to go in person to try a class. Parking was a challenge. Upon arrival, I couldn't help notice a "nice" smell of sweat and damp carpet. I arrived 14 mins before class started but there was nobody on the counter. Walked around looking for an employee without any luck. Waited again at the front desk but no one arrived. The class started, so I missed it. It looked nice though. I guess I'll continue my search for zumba, aerobics or such classes.

December 23, 2019 15:31

I attended this gym, but I changed my card and had to renew my subscription. And the manager Kayla Newton, was super rude, I decided not to renew my subscription, talked to several friends I have and who will train at this gym and everyone complains about her, they say she is very rude, and is never in a good mood. I decided to be part of another gym and in this new gym they are all super kind. I never go to Crunch again.

November 15, 2019 09:51

It's pretty decent. The best equipment mix out of all the local Crunches, although it's also the busiest. Can be a bit difficult to even move around the gym floor at the busiest times, let alone grab the piece of equipment you need. But at off peak times you can really get a great lifting routine accomplished here. The showers are old fashioned, the locker room has a dingy carpet and can be a bit cramped. But this is probably the best value gym around. 2 Cardio theatres, hydrotherapy and tanning, popular classes. Good wifi and cell reception.

November 13, 2019 14:19

well if you want to cancel your membership- good luck! They charged me 2 months $26 after I called and cancelled my membership! They did not inform me of a cancellation form I had to fill out, after talking to the manager about the situation, she couldn't even refund me my money, just not considerate.

August 14, 2019 11:40

Great classes, clean fitness ctr.

August 31, 2018 14:21

When it comes to billing question/ issues NOBODY helps you out to understand. All they do is charge fees with no explanation. I will NEVER go here again.

August 31, 2018 14:21

When it comes to billing question/ issues NOBODY helps you out to understand. All they do is charge fees with no explanation. I will NEVER go here again.

August 1, 2018 22:34

Best gym around. All new equipment as of 2 weeks ago. They have a great New manage that knows what she's doing and knows how to please everyone. She is very personable and remembers you face and name. Highly recommend joining and even taking a few personal training classes to really get the full experience. Highly recommend!!!!!!!! Sign up with Kayla

August 1, 2018 22:34

Best gym around. All new equipment as of 2 weeks ago. They have a great New manage that knows what she's doing and knows how to please everyone. She is very personable and remembers you face and name. Highly recommend joining and even taking a few personal training classes to really get the full experience. Highly recommend!!!!!!!! Sign up with Kayla

July 26, 2018 02:46

Very detailed type of gym.and very different not like all gyms.unique

July 26, 2018 02:46

Very detailed type of gym.and very different not like all gyms.unique

July 15, 2018 10:44

Don't like the classes except for yoga. They keep changing classes. Not consistent.

April 4, 2018 10:43

None of the equipment is ever cleaned. I've been to this one and the one in auburn, and I have to say the staff at both locations are unreasonably rude. Literally make me want to just work out at home alone. In terms of a legit gym in all honesty this place is a joke.

April 4, 2018 10:43

None of the equipment is ever cleaned. I've been to this one and the one in auburn, and I have to say the staff at both locations are unreasonably rude. Literally make me want to just work out at home alone. In terms of a legit gym in all honesty this place is a joke.

January 19, 2018 00:16

Just spacious enough but 24hrs is clutch

December 19, 2017 12:53

This is a great gym for the price. I just wish it was cleaner and had better parking.

December 19, 2017 12:53

This is a great gym for the price. I just wish it was cleaner and had better parking.

December 12, 2017 11:36

Good place for more hardcore workouts. 24-hour, lots of options, but equipment gets abused and often has to be repaired.

October 25, 2017 07:13

Very convenient 24Hr access and great equipments. Its just aways crowded.

October 25, 2017 07:13

I love this gym. Convenient 24 hours

October 25, 2017 07:13

I like this gym. It has all the activities you'd want in a decent gym. The Worcester branch is extremely crowded of course around 3 to 7 pm. If you wanna deadlift or squat forget it. Come in a different time, you might have a better chance. Good luck.

October 25, 2017 07:13

I would rate the place a 5 if it was cleaner and better maintained. Equipment is never washed and floor where classes take place is filthy. Also, some front desk staff , only few, have poor and disrespectful attitudes. Classes are awesome and people exercising are inspiring. Bathrooms are disgusting. I wish they took better care of their facilities.

October 25, 2017 07:13

I love that they are 24 hours, I just hate that the place smells like sweat as soon as you walk in. The classes are awesome, my favorite is power and centergy.

September 26, 2017 20:43

I love that they are 24 hours, I just hate that the place smells like sweat as soon as you walk in. The classes are awesome, my favorite is power and centergy.

August 13, 2017 15:51

I would rate the place a 5 if it was cleaner and better maintained. Equipment is never washed and floor where classes take place is filthy. Also, some front desk staff , only few, have poor and disrespectful attitudes. Classes are awesome and people exercising are inspiring. Bathrooms are disgusting. I wish they took better care of their facilities.

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