Matt Fargnoli
October 25, 2017 07:13
I had to switch facilities due to many unsatisfactory conditions. In the winter the parking lot is barely treated/sanded, which in my opinion creates a hazard since most of the patients going there are in less than perfect physical condition. Second. There is a very limited amount of space/chairs in the waiting room, which I had to stand in, sometimes 20 minutes after my appointment time, waiting to be taken in to the gym area. They also book 3 clients per hour, per therapist, which doesn't give the therapists enough time to help the patient and I also had a different therapist every time I went there (approximately 10 different therapists) which doesn't help with consistent treatment. Lastly, the facility is pretty unsanitary and the pillow cases have previews patient's hair on them and they don't use sheets on the tables and very rarely sanitize them. I will never return to this facility and I don't believe anyone should until they straighten out their act.