| Mon | 04:30 am - 10:00 pm |
| Tue | 04:30 am - 10:00 pm |
| Wed | 04:30 am - 10:00 pm |
| Thu | 04:30 am - 10:00 pm |
| Fri | 04:30 am - 09:00 pm |
| Sat | 07:00 am - 06:00 pm |
| Sun | 07:00 am - 03:00 pm |
My husband and I have been part of this gym for about 4-5 years. At first we really liked the facilities. Everything was clean & in working order and the location was super convenient for us. Slowly, over time, things started to go downhill. Machines started to go unrepaired, locker rooms were always filthy (as was the main gym space), staff no longer friendly (always on their phones, no greeting of gym guests) and worst of all is the shady cancellation process. Per the contract, you must give the gym 30 days notice of cancellation. If that 30 days falls within a billing cycle you are still charged your monthly dues, if the 30 days falls within your annual membership fee you are also still charged the annual fee. The monthly charge...OK, fine, but the annual fee on top of that makes zero sense to us both. We're cancelling, why would we pay another full year of dues?? At this point, we've been to the gym in-person to cancel as well as sent a certified letter. This morning I called into the gym to confirm cancellation of our membership, because I've literally tried all other avenues to ensure cancellation. I was then told that our last payment would be April...almost 60 days after we initiated cancellation in the first place. The explanation for this made zero sense to me too. Now, I'm forced to put a stop payment through our financial institution to ensure this poorly run & utterly disorganized business will no longer charge our account. On what planet is it legal to charge two full months plus an annual fee from a consumer who cancelled? Apparently planet Earth. It's just wrong, I'm not renting an apartment here. If you're reading this, please go to any other gym but this one, this gym seems to be hanging on by stealing money from unhappy customers.
The ethical thing to do in cancellation cases would be to learn from unhappy members cancelling in the first place and improve, to back-date someone's cancellation so they are not charged 3 additional times. The person is already unhappy enough to cancel, so you're going to further leave a bad taste in their mouth by stealing from them? Not good.
I was there this past Saturday. toilet paper all over the mens bathroom floor and paper towels scattered all over the shower room floor. Went back the next day,more toilet paper all over the mens bathroom floor and more paper towels scattered all over the shower room floor. .Nothing had been cleaned from the day before. Floors and carpeting in locker room filthy. Yet, two employees at front desk, doing nothing but phone texting. This place has fallen on hard times!
This is a really great Fitness Club, as well as The Abington location. Bith are so great,. my husband and I have yet to try the other location;) Great people. Great atmosphere. Great on site massage. Northeast Health and Fitness is where I am proud to wake up and roam to share many days if it with my Husband. It is a privilege. I feel GREAT.
THANKYOU TO THE STAFF AND EVERYONE THAT SHOWS UP. KEEP IT UP.
Well kept clean and great equipment.and a super massage
hours of operation are restrictive, but it is not very busy so waits for machines arent a thing and the staff is friendly and helpful.
hours of operation are restrictive, but it is not very busy so waits for machines arent a thing and the staff is friendly and helpful.
Great gym and love the classes especially the Zumba class on Saturday. However for the last six weeks no one has shown up to teach the class and no one notifies the members.
Great gym and love the classes especially the Zumba class on Saturday. However for the last six weeks no one has shown up to teach the class and no one notifies the members.
Great place to workout. I can do my favorite workout deadlift squat military press using the bars. Not like the other gym
Great place to workout. I can do my favorite workout deadlift squat military press using the bars. Not like the other gym
I've now been going here for two years.... the longest I've ever lasted at a gym! The equipment is great, the staff is wonderful. Cary is hands down the best trainer I've ever had. The women's changerooms are really clean and comfortable, which is not the case at a lot of gyms. Lots of room for stretching and training along with the weights and machines. The whole place has an easy going vibe--lots of people doing lots of different things to workout with no judgement. Worth every penny!
I've now been going here for two years.... the longest I've ever lasted at a gym! The equipment is great, the staff is wonderful. Cary is hands down the best trainer I've ever had. The women's changerooms are really clean and comfortable, which is not the case at a lot of gyms. Lots of room for stretching and training along with the weights and machines. The whole place has an easy going vibe--lots of people doing lots of different things to workout with no judgement. Worth every penny!
Clean very clean eveyone is friendly. Great price$$$$ For membership.
Great staff, great racks, great place to work out. Be mindful of when you go (avoid 6p as it is crowded)
May cancel my mbership not liking new feel and too many inclines broken on treadmill. Rates keep increasing
DONT SIGN UP FOR THIS GYM! The gym is small, they have less weight machines than other gyms around, planet fitness near by is 3x the size of this gym and far cheaper.
What aggravates me the most is that they trap you with their membership and it's a pain to cancel. I have been a member for over two years, ever since they opened here in Weymouth. I requested the cancel of my membership on February 3rd and they said I would still have to pay for March because of their 30 day policy, which I understood, but in March I was also charged for a annual fee and I ended up paying $99, but I thought it was the end of it and then they charge me again in April for the regular membership. I spoke to the manager on the phone and first he said he couldn't find my membership, then he said there was nothing he could do because I signed a contract that said my last payment would be April, I was told it would be march and the last day to use the gym would be march 31st. Now they don't want to refund my money, they say I need to go 30 prior to the day of charge, if I had gone in January 29 March would be my last payment. It is aggravating because I went there in February it's almost two months and I'm still being charged in April! This gym is a scam, don't go there! There's also other reviews stating the same situation!
Great gym, staff is very friendly and its always very clean. Never too busy and the machines are maintained. Patrons are nice and respectable.
Love this gym. It's clean, great updated equipment. I can do what I need to do without any distraction
May cancel my mbership not liking new feel and too many inclines broken on treadmill. Rates keep increasing
Love this gym. It's clean, great updated equipment. I can do what I need to do without any distraction
