EL ED
May 18, 2018 04:55
If I can give minus 1 star I will do, I signed up with planet fitness East Boston 8 years ago , it was okay the first 4 years , but after that ,things changed , some tools are damaged but they never try to repair it, they supposed to giveaway some gifts every year,but they never did , also the men's locker room is very old and not clean, not organized , the two sauna room are permanently closed ,also the customer service is one of the worst customer service never seen in my life, not all of them but most ( most of them are kids ) and they don't have any respect for customers , manager doesnt have any skills and doesnt know how to manage the place . Me and 3 of my friends did cancel our membership , never be back there again . One Of the Most bad Management in this city . Be careful people the place is really crowded and customer service are not really helpful,Lockers are not clean and spacious , showers are over dated , No sauna , no air circulation , nasty Equipment ,old and damaged .