Vicki L
October 23, 2017 07:57
I had a 6:00 pm Express Manicure never happened, because their miserable tech stated at 5:50 pm, to me and her associate that "she didn't want to wait the 15 minutes it would take." I use to be the manager of a salon for several years, additionally I have been going to various salons (from street corner Vietnamese to high-end Spas Internationally) and I have never witnessed a ruder, more selfish example of piss-poor service in my life.
This was my second visit to Exhale. The two massage I have received were stellar! This visit credited me for service that was not performed on my first visit (I was suppose to have had 1.5 hour massage, but received a 1 hour service at that time). Evidently, I am very unlucky with my experiences at Exhale and I have learned my lesson.