| Tue | 06:00 am -10:00 pm |
| Wed | 06:00 am -10:00 pm |
| Thu | 06:00 am -10:00 pm |
| Fri | 06:00 am -09:00 pm |
| Sat | 08:00 am -07:00 pm |
| Sun | 08:00 am -07:00 pm |
Too busy during rush hour
It used to be that the New Years rush would be hard to manage but this has now become the normal rush hour traffic and it results in a much longer wait for equipment. It would be good to see some new locations open to help accommodate the traffic
Absolutely horrible experience. Payed 15 bucks a month for 8 months to put membership on hold. Called to cancel after a year was told only in person. So I waited two weeks until I could go in. While there they cancel someone else on the phone. The. They whack you with crazy charges. They are a scam.
We wanted own it
Broken elliptical machine. I almost fell.
So the worst part to any gym, are the trainers. Any regular can tell you that, but at this gym they are particularly obnoxious. These people, who train out of shape or over the hill clients and who overcharge to do so, have recently decided that they need to be more annoying than normal. Specifically when the gym is at its busiest they reserve multiple benches or sets of weights, for a single client. I have personally seen this multiple times from multiple trainers. This strategy makes the fairly cramped basement gym feel even smaller. People who are just trying to get through their workouts are now having to wait longer because the trainers think that they are special.
So the worst part to any gym, are the trainers. Any regular can tell you that, but at this gym they are particularly obnoxious. These people, who train out of shape or over the hill clients and who overcharge to do so, have recently decided that they need to be more annoying than normal. Specifically when the gym is at its busiest they reserve multiple benches or sets of weights, for a single client. I have personally seen this multiple times from multiple trainers. This strategy makes the fairly cramped basement gym feel even smaller. People who are just trying to get through their workouts are now having to wait longer because the trainers think that they are special.
Avoid this place like the plague. Machines are always broken, extremely dirty if they are working, TVs have about 6 channels but usually aren't even working to begin with. Don't bother notifying the employees of any issues as they will not care. There is no corporate customer service either, so you are completely on your own.
There are more employees working behind the desk or in offices trying to get more customers to sign up and pay a monthly fee than there are to clean the equipment or perform any general maintenance. Membership contracts are shady, with many different clauses all geared towards keeping you paying your monthly fee at all costs.
Overall, I can't emphasize how terrible of a customer experience I've had at BSC, and if you join the club after reading this review I have pity on your soul.
They can't keep the billing straight and seems nearly impossible to resolve any billing issues. It is a revolving door with staff from week to week. They do have good equipment and it is clean.
I like it. Good equipment and lots of space. But there are way to many people who forget they aren't the only people in the space. The locker rooms are nasty.
Clean. Good equipment in fine order.
Basic gym. Has everything you need and friendly staff.
They can't keep the billing straight and seems nearly impossible to resolve any billing issues. It is a revolving door with staff from week to week. They do have good equipment and it is clean.
They can't keep the billing straight and seems nearly impossible to resolve any billing issues. It is a revolving door with staff from week to week. They do have good equipment and it is clean.
Avoid this place like the plague. Machines are always broken, extremely dirty if they are working, TVs have about 6 channels but usually aren't even working to begin with. Don't bother notifying the employees of any issues as they will not care. There is no corporate customer service either, so you are completely on your own.
There are more employees working behind the desk or in offices trying to get more customers to sign up and pay a monthly fee than there are to clean the equipment or perform any general maintenance. Membership contracts are shady, with many different clauses all geared towards keeping you paying your monthly fee at all costs.
Overall, I can't emphasize how terrible of a customer experience I've had at BSC, and if you join the club after reading this review I have pity on your soul.
