Ted Meeks
October 23, 2017 07:56
Avoid this place like the plague. Machines are always broken, extremely dirty if they are working, TVs have about 6 channels but usually aren't even working to begin with. Don't bother notifying the employees of any issues as they will not care. There is no corporate customer service either, so you are completely on your own.
There are more employees working behind the desk or in offices trying to get more customers to sign up and pay a monthly fee than there are to clean the equipment or perform any general maintenance. Membership contracts are shady, with many different clauses all geared towards keeping you paying your monthly fee at all costs.
Overall, I can't emphasize how terrible of a customer experience I've had at BSC, and if you join the club after reading this review I have pity on your soul.