| Tue | 05:30 am -09:00 pm |
| Wed | 05:30 am -09:00 pm |
| Thu | 05:30 am -09:00 pm |
| Fri | 05:30 am -09:00 pm |
| Sat | 08:00 am -06:00 pm |
I have the BSC regional pass, so I come to this club occasionally. I went there today and found that the men's showers were under construction and not available with no prior communication.
I would not have left a negative review for this except that the last time I was there a few months ago there was also a notice that the men's shower is not available, again with no advanced notice.
Management -- You need to understand that when people work in the city, they RELY on using the shower in the morning when they come to the gym. You can't just have all the showers be unavailable. Worst case if you have one or two stalls being worked on, that's understandable. Better yet, get the work done over the weekend.
For this to happen the last 2 times I was there is totally unacceptable.
This is a great spot right in downtown crossing. Clean, a little crowded around 8am but not so bad that you can't get to the equipment...
Great location. Staff was very friendly. The equipment was amazing! I got a very juicy chest pump. Wish I lived closer or I'd be there everyday taking the 100 lb dumbbells for a ride on an incline.
This place is terrible and a fraud. My girlfriend canceled the membership in person back in August yet they still charged her credit card for September and October. We disputed the charges; what's beautiful is they charged a second credit card on her account. We've disputed the second charge as well. Shame on this place.
They made it clear that you have to go there to cancel the membership in person, or write a letter to them to cancel. They do not have an option where you can simply click online like most honest business have. My girlfriend went there and cancelled in person, she trusted them but they did not provide a cancellation reference number, and continued to charge.
Watch out on your wallet if you wanna try a membership there. They will ignore your request to cancel and pretend you did not.
Love this fitness centre! It is huge and they've really provided a lot of functional training equipment and areas to stretch and relax. Changing rooms are relatively neat but I highly recommend going at non peak times as it can be hectic and so noisy and busy in there! The weights area gets full quickly.
I loved my workout here. This gym is big and beautiful -- and completely redone! Location couldn't be better and if you avoid the peak times, you'll have a better experience. This club will soon be an Elite club, but Passport members will be grandfathered in until the bathroom remodel is finished. After that, passport members can still use the gym with their membership level, but new BSC members will have to pay the Elite rate to use this facility. A great value if you're already a passport holder!
Good Location, decent size, but FILTHY! The locker rooms are really just dirty, and there seems to be no functioning ventilation system to keep air moving or remove moisture. The showers are moldy and covered in mildew and the shower curtains are usually stuck together with algae. Recently the fruit fly population has become really vile.
Good Location, decent size, but FILTHY! The locker rooms are really just dirty, and there seems to be no functioning ventilation system to keep air moving or remove moisture. The showers are moldy and covered in mildew and the shower curtains are usually stuck together with algae. Recently the fruit fly population has become really vile.
Broken Equipment
The seat on one of the stationary bikes broke today while I was riding it at the Downtown Crossing location. This caused me to fall off the bike and one of the spinning pedals hit my calf muscle, resulting in a serious bruise. I pointed out this broken piece of equipment to the person at the front desk and she said, "oh, we're going to change a lot of things soon".
What was worse than getting hurt by a piece of breaking equipment was explaining that it caused an injury, but 20 minutes later, no one had even taken that broken bike out of operation.
I've come to expect chronically dirty equipment and facilities at this BSC location, but the broken equipment is simply dangerous.
Management - if you take these reviews seriously, then don't keep paying lip service to the people writing them while ignoring the ongoing issues. Speak with the individual at the front desk and take this piece of equipment out of use.
Broken Equipment
The seat on one of the stationary bikes broke today while I was riding it at the Downtown Crossing location. This caused me to fall off the bike and one of the spinning pedals hit my calf muscle, resulting in a serious bruise. I pointed out this broken piece of equipment to the person at the front desk and she said, "oh, we're going to change a lot of things soon".
What was worse than getting hurt by a piece of breaking equipment was explaining that it caused an injury, but 20 minutes later, no one had even taken that broken bike out of operation.
I've come to expect chronically dirty equipment and facilities at this BSC location, but the broken equipment is simply dangerous.
Management - if you take these reviews seriously, then don't keep paying lip service to the people writing them while ignoring the ongoing issues. Speak with the individual at the front desk and take this piece of equipment out of use.
Decent gym with good group fitness classes. The locker rooms tend to be in a state of disrepair at all times though, with a number of lockers being off their hinges every day
Very disappointed - reserved a spot on barre, but was REJECTED by the instructor claiming no space. It is both a management issue (because front desk should not give the pass for those unbooked people, I was told that actually from booking the class shall have 2 empty spots), and instructor - no compassionate. I have seen other instructors in other studios who will give their own barre to the students, but this instructor has no compassion or empathy.
Very disappointed - reserved a spot on barre, but was REJECTED by the instructor claiming no space. It is both a management issue (because front desk should not give the pass for those unbooked people, I was told that actually from booking the class shall have 2 empty spots), and instructor - no compassionate. I have seen other instructors in other studios who will give their own barre to the students, but this instructor has no compassion or empathy.
This would be 5 stars but this gym is closed on Sunday's which is SO ridiculous. And today thanksgiving day, all the neighboring BSC's are open until 3 except, that's right you guessed it, THIS ONE. I love this gym, but nothing they do makes sense. You'd think the one BSC that resides in the heart of the city would have some normal hours but no.
This place has the worst hours for a gym ...close at 9pm and not open on Sundays? Please get with the program! This location should be showcased:
1) locker rooms are a dump. Mold and fungus growing all over the floors and toilet walls... disgusting. Shower hardware broken , curtains filthy and falling apart. Dispensaries broken or not filled
2) front desk always manned by more than 2 people too busy to see what's going on because they're too busy socializing with their friends off the street.
3) Gym equipment or the lack of clean equipment... pretty bad. Items strewn all over the place.
4) as stated before gym hours are not good for such a premium location:
Management has run BSC's Downtown Crossing location into the ground. All of the negative comments about this place are spot on. A few weeks ago, some girl followed her boyfriend into the men's locker room and carried on a conversation with him while he was using a urinal. On what planet do people think this is reasonable? This is how mismanaged and out of hand this gym is.
"BSC Team" - you are clearly reading these posts, so instead of telling reviewers to email you, just fix the f'ing problems that people have written here for months but that you refuse to address.
Best time to go to this gym is around 11am to 3pm abs any time on Saturday..
My trainer is great and he's honestly why I still have a membership, otherwise I would probably shop around elsewhere. It's a no frills gym, get in get out get on with your life. Otherwise it gets crowded easily, not enough free weights. I go during non peak times and it's fine. Location is fantastic.
My trainer is great and he's honestly why I still have a membership, otherwise I would probably shop around elsewhere. It's a no frills gym, get in get out get on with your life. Otherwise it gets crowded easily, not enough free weights. I go during non peak times and it's fine. Location is fantastic.
My trainer is great and he's honestly why I still have a membership, otherwise I would probably shop around elsewhere. It's a no frills gym, get in get out get on with your life. Otherwise it gets crowded easily, not enough free weights. I go during non peak times and it's fine. Location is fantastic.
Nice staff, schedule is pretty flexible. Good offers. Equipment could be in better or updated conditions. Sauna and Steam room. More variety of classes will be a plus!
