| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
Often the locker room is not clean. Lately no hot water in showers. Aging facility needs repairs.
A process for evaluating instructors would be helpful.
Several reasons to give this place one star. 1. Parking is a nightmare. While you can park on the garage next door, you have to pay for it most of the time that's convenient to work out. And it adds up if you are regular to the gym. You also have to time your parking perfectly in order to not having to run over to add some coins. 2. Nobody re-racks the weights. you have to run around to find where the weights that you want are.
3. The final and main reason! Cancellation is the worst nightmare. You have to go to your online account and print out a form and send it by mail to California. And they won't cancel everyone in your account (just you!), so you have to send another form for each additional member in your account just to cancel. Very deceptive and deliberately complicated policy just to cancel your whole account. You can cancel in person but the cancellation can be done only between 9 and 5, and not on 31st of December. But of course, you can sign-up at any time but cancellation can only be done during certain times. What a nightmare!!! They give you the worst run-around of any gym I've ever been to if you ever want to cancel. BEWARE!!!!
This is one of my favorite LA fitness locations. It is clean: it has a pool, basketball court, spin room, yoga room, and saun. It is well-maintained and the location is excellent (in Silver Spring close to public transportation and there's garage parking as well as street parking available). They even have Wi-Fi for your devices while you working out. The only negative I have to say is that one time I was there and someone broke into a number of lockers in the men's locker room and stole people's valuables.
There's no other gym I'd rather go to but this facility (Downtown Silver Spring LA Fitness) The staff are very professional and is always welcoming you with a smile on their faces. Jourdain McCants General Manager, Kham Coleman assistant GM, Chris Harris Operation Manager and Tony Segura are the best. They will help you with whatever you need and answer your every question. The staff here does a good job on maintaining the equipment and the whole facility. The facility is clean and very well taken cared of. I highly reccomend this facility to everyone.
Cardio equipment is old but they work well. I wish they would upgrade to treadmils that are better suited for running. The weight area is a mess, people don't re-rack their weights, the layout of is odd and inconvenient. The locker room is clean. Update after one year: LA Fitness does a poor job of ensuring that their gyms are clean. The mirrors are always dirty, trash cans overflow, and always run out of paper towel. 50% of the bikes in the cycle room actually work properly. I'm really frustrated with this gym.
I have been a member of this gym for close to a decade on and off. To keep things truly in perspective, this location USED to be a bowling alley and because of the structure, the free weights are located on the second floor.
There's nothing wrong with that unless you have a grand majority of the gym rats dropping the weights with no consideration to the floor and led to a very costly and long repair job that made it beyond irritating to workout comfortably. To date, the repairs are slowly coming apart as you can notice soft holes in the rubber matting they've installed all over the free weight section.
Multiple times I've approached the front desk regarding members misusing the equipment that could lead to damage. The front desk seem very care free and maybe do not care to the extent of they are in charge of the facility. It also took them over a month to fix a water fountain, until a tweet was posted to their corporate office, the very next day it was fixed.
Poor maintenance of this gym earns the one less star of being perfect. The gym truly has everything to offer, weights, treadmills, pool, basketball court, and if the staff could truly take the maintenance and upkeep of the gym seriously, you'd have yourself a 5 star LA Fitness.
Quite a dirty gym; users do not bother to re-rack weights or wipe equipment after use.
Do not even think about signing a contract for personal training with them; they lie intentionally about the conditions of the contract in order to lock you into a binding 1-year contract with them.
Quite a dirty gym; users do not bother to re-rack weights or wipe equipment after use.
Do not even think about signing a contract for personal training with them; they lie intentionally about the conditions of the contract in order to lock you into a binding 1-year contract with them.
This gym is poorly managed. Over the last 5 years or so there have been a half-dozen managers... all with no power to do anything but make their sales goals. I've been complaining to corporate about the unclean conditions and never get anything except a patronizing canned customer service answer. I've been in other LA Fitness gyms that get the balance between sales and service right. Why can't silver spring get it and keep it together. They ought to hang their heads in shame.
This gym is poorly managed. Over the last 5 years or so there have been a half-dozen managers... all with no power to do anything but make their sales goals. I've been complaining to corporate about the unclean conditions and never get anything except a patronizing canned customer service answer. I've been in other LA Fitness gyms that get the balance between sales and service right. Why can't silver spring get it and keep it together. They ought to hang their heads in shame.
The worst gym that you can imagine, with the careless staff. The gym is always dirty whether it's on the slow or busy days. The bathroom are always dirty and pretty much useless. Many of the gym members have complained about the lack of organization when it comes down to the free weights. The weights are always in the wrong spots. The weights are all over the place, and on the ground to the point where the staff will never re-rack them.
I personally complained about the weights and they should be re-racked in order to make gym more appealing to the members. However, the staff do not care and nobody stepped up to the plate. For a fact, one of the staff was too busy talking to one young lady who is a member at the gym and did not bother for a bit to re-rack the weights.
Bottom line, the staff at this gym all they care about making the commission and that's it.
The worst gym that you can imagine, with the careless staff. The gym is always dirty whether it's on the slow or busy days. The bathroom are always dirty and pretty much useless. Many of the gym members have complained about the lack of organization when it comes down to the free weights. The weights are always in the wrong spots. The weights are all over the place, and on the ground to the point where the staff will never re-rack them.
I personally complained about the weights and they should be re-racked in order to make gym more appealing to the members. However, the staff do not care and nobody stepped up to the plate. For a fact, one of the staff was too busy talking to one young lady who is a member at the gym and did not bother for a bit to re-rack the weights.
Bottom line, the staff at this gym all they care about making the commission and that's it.
The downtown Silver Spring site is terrific, especially in the early a.m. when very dedicated members work out and support each other's efforts. The lower level has many cardio options including stair cliimbers, elipticals, treadmills and rowing, and regulation pool with four lanes. The pool is underutilized so I've never seen swimmers having lane crowding issues. I've heard that there have been issues with getting lifeguards for the pool. The upper level has many weight machines, cable stations, and free weights. There are three squat racks in one area, four bench press in another, and all the usual hand weights. There is an aerobics studio that includes punching bags. There is spin cycle with classes every early morning (when I'm there). My only complaints are some issues keeping everything clean (especially floors).
Great location and the staff seems friendly. It's located around the corner from downtown silver spring, off of Georgia avenue, and near 16th street. I would have given them a 5 star however, this location, like many other locations seem to suffer from a lack of maintenance. I'm tired of asking the staff to replace broken toilet seats, refill soap dispenser, add toilet paper to all stalls, and replace mildew shower curtains. Again, this is a great location minus some of the issues I've listed.
Great location and the staff seems friendly. It's located around the corner from downtown silver spring, off of Georgia avenue, and near 16th street. I would have given them a 5 star however, this location, like many other locations seem to suffer from a lack of maintenance. I'm tired of asking the staff to replace broken toilet seats, refill soap dispenser, add toilet paper to all stalls, and replace mildew shower curtains. Again, this is a great location minus some of the issues I've listed.
Great location and the staff seems friendly. It's located around the corner from downtown silver spring, off of Georgia avenue, and near 16th street. I would have given them a 5 star however, this location, like many other locations seem to suffer from a lack of maintenance. I'm tired of asking the staff to replace broken toilet seats, refill soap dispenser, add toilet paper to all stalls, and replace mildew shower curtains. Again, this is a great location minus some of the issues I've listed.
Rare to have paper towels, even rarer times have soap. Always needs to be cleaned. Trainers don't pay attention to client form and rarely even bother to watch them.
Relatively cheap, but weights are NEVER replaced so it is always a hunt for what you need.
Gets the job done. They have all the equipment you need. Great location
The memberships are definitely over sold. At peak times its like a sardine can in the saunas. Its impossible to get any free weights u actually need. The bathrooms are absolutely disgusting. Dumbells and cable attachments just disappear.
Decent gym. They dont always put the dumbbells back in place which is annoying. 5 flat benches, 2 incline, 3 squat racks.
This gym is clean and newly modeled. Great location and plenty of classes with good instructors.
A great home away from home. Nice and clean and great staff. This is a great place to work out and train.
Newly remodeled, lots of light, can be a bit crowded at times, next door to a public parking garage so parking is easy (but not always free). Lots of well maintained equipment and free weights. Even a small pool and basketball court!
Pool, hot tub, sauna and full court basketball/volleyball. Dance/training studio and cycling classroom. Good selection of free weights and machines... Not sure they provide towels tho.
I am new member and I had an appointment with the training Manager Darwin to do an assessment. I was on time for my appointment. I was greeted in the most rude and unprofessional manner. I asked to speak to a manager and he told me he was the manager. I am truly contemplating canceling my week old membership because if he is the manager I can only imagine what his staff is like. I put up with his unprofessionalism because I wanted to get my assessment completed. It took him a long time to even apologize for his actions. The treatment was unacceptable from anyone much less someone that is a manager.
Joined this gym about 6 weeks ago. Price is not bad compared to other gyms I've belonged to in the area. Went in for my personal training assessment, even took off work to get there by 5pm, only to find out that Darwin wasn't in. I appointment was at 5pm, no one thought to call me to inform me that I didn't need to rush in. When speaking to the manager (same guy that sold me the membership) he acted as if he didn't give a rats ass, not knowing of Darwin was in or not. He ended up calling Darwin to find out where he was, apparently he had a 'family emergency' and wasn't coming to work. This was not a good first impression. Manager did apologize but the damage was done.
***The personal training area is off limits (even when empty) to members. There is no other area that I can jump rope, do sit ups and other floor exercises, the studios have classes, so they are off limits. I'm regretting joining this location but it's the closest and cheapest. I guess you get what you pay for.
Totally adequate facilities. However, the people who use this location NEVER rerack their own weights. None of the staff will do this either. Thus, weights will be randomly on the floor everywhere. The dumbbells are in a completely random order on their rack. This might not be a big deal for some. But if you're the least bit type A, it'll drive you crazy.
Joined this gym about 6 weeks ago. Price is not bad compared to other gyms I've belonged to in the area. Went in for my personal training assessment, even took off work to get there by 5pm, only to find out that Darwin wasn't in. I appointment was at 5pm, no one thought to call me to inform me that I didn't need to rush in. When speaking to the manager (same guy that sold me the membership) he acted as if he didn't give a rats ass, not knowing of Darwin was in or not. He ended up calling Darwin to find out where he was, apparently he had a 'family emergency' and wasn't coming to work. This was not a good first impression. Manager did apologize but the damage was done.
***The personal training area is off limits (even when empty) to members. There is no other area that I can jump rope, do sit ups and other floor exercises, the studios have classes, so they are off limits. I'm regretting joining this location but it's the closest and cheapest. I guess you get what you pay for.
