Delena Phung
October 13, 2018 22:20
Very welcoming and friendly when I had a membership there. The workout is intense and engaging, and definitely cardio-intensive. Wayne was a nice and friendly guy who treated you like family. However, I had to move away and so cancelled my membership several months back. It was troublesome to get it cancelled. They had charged me months before I realize they've been doing it. Wayne wasn't sure why this was happening, and it took a while for the staff there to get the situation fixed (weeks), but Wayne managed to pull through and get me the refund for all the months they charged me, unknowingly. I won't lie and say that it was a smooth cancellation. To existing members, ALWAYS CHECK IN WITH YOUR KEY MEMBERSHIP CARD SO THAT IT IS ON RECORD. After cancelling, make sure to check your bank and check to see if they got your membership cancelled.