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Mon 05:20 am - 10:00 pm
Tue 05:20 am - 10:00 pm
Wed 05:20 am - 10:00 pm
Thu 05:20 am - 10:00 pm
Fri 05:20 am - 09:00 pm
Sat 07:00 am - 07:00 pm
Sun 08:00 am - 07:00 pm
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Reviews

Rated 4.6/5 based on 23 customer reviews.
March 11, 2020 06:58

Love this place and this community. Have seen some major health improvements and happy to continue my fitness journey here!

February 20, 2020 17:24

I have been a member several years. I have tried the water aerobics and stretch classes. Both of these caused pain to my joints. The instructors drew attention to my struggles and I was embarrassed. I decided to drop my membership and got a smart attitude from the billing department, and was charged for a month that I did not use the facility.

January 24, 2020 14:09

Great range of equipment and classes as well as pools. I have also done dry land and aqua physical therapy here and have always been pleased

October 16, 2019 11:41

This is a very well equipped gym. There is equipment for EVERY level of workout. They have great trainers too, like Rob, who really pushes for your best. From pilates to recovery of injury, they have it covered. Very nice cycling room and running track. The gym is clean and so are the locker rooms.
They have a GREAT little cafe for shakes or lunch. I also like the steam room for a reward, for a hard workout.

The only Cons are that the lap pool is small and fills up with walkers. The price is also high for a membership, but they do provide a lot of room and equipment for that price.

September 13, 2019 17:04

I'm again looking for a facility for Dr prescribed PT w/ water therapy. I went here once & refused to go back. On the outside chance that their PT Dept had improved I decided to look at current reviews. From what I saw this place is just as bad as ever. Left review after my one & only visit, but it's been removed. So I'll leave a 2nd to warn others looking for serious PT.

It's rated a 1 strictly for their PT Dept. Other reviewers who called staff rude were absolutely correct. They were to me too. In addition, their "PT Dept" is situated in the middle of their pay gym facilities. PT patients are not allowed to use any equipment that isn't therapist prescribed, even if we give them good reasons &/or experiences to believe it will help. I feel confident this is to take advantage of the "patient". We get to look at things we can't use unless we buy a gym membership. In other industries this is called "bait & switch" & that term is appropriate for this place. I wasn't even allowed to use the hot tub (placed next to one of my treatment areas) in order to ease my aching muscles! And this would be a good place to note that I never got any of the water therapy prescribed on my visit.

Even worse, my "therapist" didn't pay attention to me at all. Due to childhood illness I've been in & out of PT since I was 3. I'm very aware of proper form. My one & only visit I was doing an exercise I'd done many times over the years. I realized somewhere about the 3rd rep (the beginning) that my form wasn't right. I stopped to regroup & start over, then realized I was a new patient & my new "therapist" hadn't been paying attention - a real medical professional would have stopped me to correct my form. When I looked over I realized it was because he was too busy with his cell phone.

It may be OK as a gym, but my device is to stay away if you need serious medical help.

May 17, 2018 09:27

I've been going to Milestone for two months now and its been a phenomenal experience each and every time so much so I tell friends how incredible the gym is. However, SHERRY, the Front Desk Representative doesn't live up to the professional and engaging nature of the gym and what it represents. She was incredibly rude to me and to my guest who is in search of a new gym. I was embarrassed by the way she spoke to me and my guest regarding the trial membership. She was not helpful, her tone was very demeaning, and she was outrageously dismissive. Thankfully, Gary overheard and was able to assist where she couldn't. We ended up taking Jeff's class, who is beyond the five star rating. My guest ended up with a great gym experience despite "Cruella Deville" at the front and is looking forward to joining. I took a star off for the lack luster customer service I received from SHERRY

December 25, 2017 22:11

I just joined Milestone this year after checking out other facilities. My main concern at this time was being able to use a heated pool. The Milestone heated pool and the dressing areas were definitely what I was looking for in a club. The key factor was how much safer the floors in the dressing rooms and the area around the pool were than those same areas at other places. I am not able to take advantage of the many classes and instructors at this time, but I am looking forward to participating down the road.

December 25, 2017 22:11

I just joined Milestone this year after checking out other facilities. My main concern at this time was being able to use a heated pool. The Milestone heated pool and the dressing areas were definitely what I was looking for in a club. The key factor was how much safer the floors in the dressing rooms and the area around the pool were than those same areas at other places. I am not able to take advantage of the many classes and instructors at this time, but I am looking forward to participating down the road.

October 25, 2017 04:44

Clean, trained staff, and friendly members of ALL kinds!! I look forward to showing up and the quality of training helps me stay fit and injury free!!!

October 25, 2017 04:44

Milestone is the best health club in Louisville! I've been a member for 6 years and LOVE IT! Milestone has a feeling of community and support while offering world class amenities. Best classes, equipment, personal training, pool and staff!!! You can come from any walk of life, with any fitness goal, and feel at home and find what you need to achieve your goals here.

October 25, 2017 04:44

Been to multiple gyms around town over the years. Always end up coming back here. Has so many classes, equipment, their locker room is great and clean. I even appreciate the little stuff like the water fountain to refill your bottle is always cold and they have locks on the lockers and give you lotion and hairspray if you decide to shower there! The higher price is definitely worth your money.

October 25, 2017 04:44

Love this place. Feels like home. Great staff. Always glad to see you. Countless workout classes for people of every age and fitness level Including the pool. Be sure to grab a shake in the full service cafe. You can even drop the kids off in their day care center before you work out or get a massage in their spa. Love this place !!

October 25, 2017 04:44

I have been a milestone member for about 14 years - the facility is ALWAYS impeccably clean and the customer service staff is second to none. I mainly take the yoga classes, and they have an excellent line-up of teachers and classes for all levels. The pool area is AWESOME with separate lap pool, warm therapy pool and a HUGE hot tub. This facility is highly recommended for all ages from teens to 90+

September 7, 2017 01:34

Been to multiple gyms around town over the years. Always end up coming back here. Has so many classes, equipment, their locker room is great and clean. I even appreciate the little stuff like the water fountain to refill your bottle is always cold and they have locks on the lockers and give you lotion and hairspray if you decide to shower there! The higher price is definitely worth your money.

September 7, 2017 01:34

Been to multiple gyms around town over the years. Always end up coming back here. Has so many classes, equipment, their locker room is great and clean. I even appreciate the little stuff like the water fountain to refill your bottle is always cold and they have locks on the lockers and give you lotion and hairspray if you decide to shower there! The higher price is definitely worth your money.

July 18, 2017 21:51

Clean, trained staff, and friendly members of ALL kinds!! I look forward to showing up and the quality of training helps me stay fit and injury free!!!

May 19, 2017 14:52

I have been a milestone member for about 14 years - the facility is ALWAYS impeccably clean and the customer service staff is second to none. I mainly take the yoga classes, and they have an excellent line-up of teachers and classes for all levels. The pool area is AWESOME with separate lap pool, warm therapy pool and a HUGE hot tub. This facility is highly recommended for all ages from teens to 90+

May 19, 2017 14:52

I have been a milestone member for about 14 years - the facility is ALWAYS impeccably clean and the customer service staff is second to none. I mainly take the yoga classes, and they have an excellent line-up of teachers and classes for all levels. The pool area is AWESOME with separate lap pool, warm therapy pool and a HUGE hot tub. This facility is highly recommended for all ages from teens to 90+

January 12, 2017 14:10

Love this place. Feels like home. Great staff. Always glad to see you. Countless workout classes for people of every age and fitness level Including the pool. Be sure to grab a shake in the full service cafe. You can even drop the kids off in their day care center before you work out or get a massage in their spa. Love this place !!

January 12, 2017 14:10

Love this place. Feels like home. Great staff. Always glad to see you. Countless workout classes for people of every age and fitness level Including the pool. Be sure to grab a shake in the full service cafe. You can even drop the kids off in their day care center before you work out or get a massage in their spa. Love this place !!

January 5, 2017 12:57

Milestone is the best health club in Louisville! I've been a member for 6 years and LOVE IT! Milestone has a feeling of community and support while offering world class amenities. Best classes, equipment, personal training, pool and staff!!! You can come from any walk of life, with any fitness goal, and feel at home and find what you need to achieve your goals here.

January 5, 2017 12:57

Milestone is the best health club in Louisville! I've been a member for 6 years and LOVE IT! Milestone has a feeling of community and support while offering world class amenities. Best classes, equipment, personal training, pool and staff!!! You can come from any walk of life, with any fitness goal, and feel at home and find what you need to achieve your goals here.

January 2, 2017 22:09

This is ore than a place to just exercise. It's clean, comfortable, well designed with people of all age brackets. There are plenty of exercise machines, well maintained and constantly cleaned and lots of classes as well as a beautiful pool, warm water therapy pool, jacuzzi and steam room. The locker rooms are clean, well-lit and attended and plenty of free towels, free lockers, etc. It's well worth the price.

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