Reviews

Rated 4.0/5 based on 21 customer reviews.
January 19, 2020 22:35

Seemed very enthusiastic and knowledgeable about the body

October 2, 2019 10:03

I enrolled for a personal training when they attended for wellness fair in our company last year and I paid the entire fee for my schedule at once and they said they will refund the money any time for unused classes my first few classes were good and all of a sudden my trainer left the place and they asked me to continue with a new trainer which i am not comfortable.So I asked for a refund for rest of my classes they refused and forced me to take the training classes. "NEVER EVER TRY THIS GYM "

August 29, 2019 15:57

This is a real hidden gem!

I love having this gym within walking distance. I have a weird work schedule so I generally go after staffed hours but when I have interacted with the staff they have been the friendliest, most helpful staff of any gym I've joined. They never make me feel pressured to upsell or uncomfortable asking a question, which I really appreciate.

The facilities are also CLEAN. This is a very well-maintained gym and machines that I have noticed are out of order are repaired very quickly. It may be more expensive but the experience is so much better than at a place like Planet Fitness.

Again, I go at off hours but the small size has never felt cramped and I rarely have to wait for anything. The crowd seems pretty diverse, mostly other people from the neighborhood. Not broey or cruisey. When I've gone on weekend mornings it has almost always been completely empty aside form myself and a staff member.

I like that they offer a month-to-month subscription so that you don't have to try and deal with breaking a contract if you move or change your mind. It's a few dollars more per month but I think it's worth it for the flexibility.

December 9, 2018 06:23

First off Caroline, it should have nothing to do with ones heritage or racial decent in regards to a place feeling comfortable and welcoming. As for my subscription experience. About a year and a half ago, I signed up for the monthly membership, then about three months later. I took the leap and went for that yearly commitment. After about two months in, I looked at my credit card statement and realized that my monthly subscription had not been canceled once I jumped over to yearly. But once I let the staff know what happened. The 12 month membership became 18 months and I could not be a happier.

September 12, 2018 11:24

Hey Caroline Hardesty, I think you might be mistaken which gym you went to. The owner is not a middle eastern man in Ohio. She lives here in Louisville and I've spoken with her, she's very nice.
My review: I usually go to the Highlands location since it's closest to me. It's cozy and has a punching bag and the rubber guy to beat up on. I think I'm the only person who uses them, but I'd rather get my cardio brushing up on martial arts than wearing out a treadmill.

July 2, 2018 14:52

I signed up for a membership and was told I would receive a full refund on my membership if I cancelled within 24 hours. I proceeded to use the facilities later on that night. I used the elliptical machine and it seemed ineffective. I looked at the calories burned after 4 minutes I had burned less than half of what I burned in 4 minutes on the elliptical at other gyms. I then got on the treadmill and within 10 minutes of running/walking I was sweating bullets because it was over 80 degrees in there and of course they do not provide their members with towels. I called the next day to cancel and was told I had to cancel in person. So I left (during the middle of the workday) to cancel the membership. When I arrived, I was told I would be receiving no refund. I left a message for the owner and he called me back accusing me of lying and saying he refused to cancel the membership. Also, I don't know why people call this a local gym. The owner is Middle Eastern and lives in Ohio. This place is run down, unpleasant, and they have extremely poor customer service.

July 2, 2018 14:52

I signed up for a membership and was told I would receive a full refund on my membership if I cancelled within 24 hours. I proceeded to use the facilities later on that night. I used the elliptical machine and it seemed ineffective. I looked at the calories burned after 4 minutes I had burned less than half of what I burned in 4 minutes on the elliptical at other gyms. I then got on the treadmill and within 10 minutes of running/walking I was sweating bullets because it was over 80 degrees in there and of course they do not provide their members with towels. I called the next day to cancel and was told I had to cancel in person. So I left (during the middle of the workday) to cancel the membership. When I arrived, I was told I would be receiving no refund. I left a message for the owner and he called me back accusing me of lying and saying he refused to cancel the membership. Also, I don't know why people call this a local gym. The owner is Middle Eastern and lives in Ohio. This place is run down, unpleasant, and they have extremely poor customer service.

October 25, 2017 04:39

Great place to work out. Never too crowded and always clean!

October 25, 2017 04:39

Great gym. Plenty of equipment. Love that there aren't any douchebags that go here!

October 25, 2017 04:39

Small gym but otherwise has pretty much everything you need for a basic workout. Huge benefit is it is accessible 24/7 which is great if you have unusual work hours

October 25, 2017 04:39

Super clean, equipment in top shape, top quality equipment, highly recommended.

October 25, 2017 04:39

Very small gym but balanced out by the fact that it's never very busy

August 9, 2017 11:10

Super clean, equipment in top shape, top quality equipment, highly recommended.

July 12, 2017 10:38

Great gym. Plenty of equipment. Love that there aren't any douchebags that go here!

July 12, 2017 10:38

Great gym. Plenty of equipment. Love that there aren't any douchebags that go here!

May 28, 2017 07:31

Very small gym but balanced out by the fact that it's never very busy

May 28, 2017 07:31

Very small gym but balanced out by the fact that it's never very busy

May 11, 2017 14:18

Small gym but otherwise has pretty much everything you need for a basic workout. Huge benefit is it is accessible 24/7 which is great if you have unusual work hours

May 11, 2017 14:18

Small gym but otherwise has pretty much everything you need for a basic workout. Huge benefit is it is accessible 24/7 which is great if you have unusual work hours

April 30, 2017 19:54

Great place to work out. Never too crowded and always clean!

April 30, 2017 19:54

Great place to work out. Never too crowded and always clean!

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