| Mon | 05:00 am - 11:00 pm |
| Tue | 05:00 am - 11:00 pm |
| Wed | 05:00 am - 11:00 pm |
| Thu | 05:00 am - 11:00 pm |
| Fri | 05:00 am - 09:00 pm |
| Sat | 07:00 am - 07:00 pm |
| Sun | 08:00 am - 07:00 pm |
I've been with Genesis on East Central for over a month now and I really appreciate all the friendly and helpful staff members. The staff is outgoing. They want to see you succeed at reaching your goals. I especially like the Group Power instructors Tia and Kelsey. They provide a lot of enthusiasm and energy for their workout sessions which makes it easy to get on track to better fitness. So far so good.
Awesome High Quality Gym. Best Equipment and best people in town
Listen this isn't a critique of the financial side of fitness. Instead this is a review of the facility itself. Awesome, awesome, awesome. Cardio machines and kidzone upstairs. Weights are in the basement and I call it the dungeon. Sacred ground for those who are ready to put in work. Never a lot of people at what could be considered the ugly duckling of the locations. 8 am on a Saturday and NO ONE on the squat racks or the dumbbells. The trainers are friendly and courteous, always ensuring they aren't poaching your equipment. Anyone looking for an almost anonymous experience away from the crowds should definitely come workout here!
I went to Genesis for a deal provided for my work and am extremely satisfied in my experience. I suggest asking for a trainer named Gus. Though we had a group, he was very specific in meeting each one of our needs and adjusting accordingly to those that needed it. He was extremely professional with his motivation and encouragement to us all. He provided just the right amount of difficulty level so that we all felt like we were getting healthy benefits.
Also, the General Club Manager Gabriel was extremely professional during the signing up process. He was very thorough and informative through out the signup process. I never felt like I was pushed or being scammed. Even after the experience, he made sure to keep up with any concerns I had.
I would definitely recommend!
EDIT - Jose from the corporate office was able to assist in the matter, i'm walking away from this experience with less frustration solely because of his help, however the other lady I talked to on the phone still was one of the worst parts of this experience.
if you want to cancel your membership they will forgot to inform you that you need to show up in person to sign a 30 day cancellation notice.
My old gym got bought out by them and when I talked to them in May i told them i didn't want to continue when my contract was done. not once was i told i had to come in and sign a piece of paper for a 30 day cancellation.
they charged me the next month after the old contract was done and refuse to give a refund citing "policy" because they know they need to grab every dollar they possibly can from people who never wanted to use them as a gym in the first place.
absolutely pathetic and I will ALWAYS refer people to any other gym before this money grabber.
EDIT - Jose from the corporate office was able to assist in the matter, i'm walking away from this experience with less frustration solely because of his help, however the other lady I talked to on the phone still was one of the worst parts of this experience.
if you want to cancel your membership they will forgot to inform you that you need to show up in person to sign a 30 day cancellation notice.
My old gym got bought out by them and when I talked to them in May i told them i didn't want to continue when my contract was done. not once was i told i had to come in and sign a piece of paper for a 30 day cancellation.
they charged me the next month after the old contract was done and refuse to give a refund citing "policy" because they know they need to grab every dollar they possibly can from people who never wanted to use them as a gym in the first place.
absolutely pathetic and I will ALWAYS refer people to any other gym before this money grabber.
if you want to cancel your membership they will forgot to inform you that you need to show up in person to sign a 30 day cancellation notice.
My old gym got bought out by them and when I talked to them in May i told them i didn't want to continue when my contract was done. not once was i told i had to come in and sign a piece of paper for a 30 day cancellation.
they charged me the next month after the old contract was done and refuse to give a refund citing "policy" because they know they need to grab every dollar they possibly can from people who never wanted to use them as a gym in the first place.
absolutely pathetic and I will ALWAYS refer people to any other gym before this money grabber.
Genesis health club first and foremost cares about them selfs and their money and they would break multiple laws to make more. In my case, they have refused me my federal and state rights and have lied to me in multiple meetings. In one such meeting, the salesman there claimed that Genisis health club was above federal regulations and did not have to comply with any of them as long as the state has no ruling on the matter. Their current cancellation policy is outright illegal by forbidding you rights that the federal and state government has given you as the salesman there directly compared it to how they could forbid gays from being married in certain states. All i want to do is cancel and i have been talking to people there about this for about 2 weeks and there has been no progress made but just more and more people giving me the runaround.
Customer Service had zero empathy.
They had no Phone etiquette either.
I love Genesis East Central. All the staff is very helpful and knowledgeable. Nick is a awesome trainer and Jake (MGR) is always willing to help
I love Genesis East Central. All the staff is very helpful and knowledgeable. Nick is a awesome trainer and Jake (MGR) is always willing to help
Snakey membership, contract and sales tactics. Baited me in with a radio promo I "won", wrote a confusing contract, and wouldn't let me out when I understood the terms, within the first 30 days. Told me to sell the membership to a friend or they would sue me, and they did. A good business wouldn't have to rope customers into being a customer for longer than they want. Stay far away from shady business dealings like this!
Snakey membership, contract and sales tactics. Baited me in with a radio promo I "won", wrote a confusing contract, and wouldn't let me out when I understood the terms, within the first 30 days. Told me to sell the membership to a friend or they would sue me, and they did. A good business wouldn't have to rope customers into being a customer for longer than they want. Stay far away from shady business dealings like this!
I enjoy this facility. The people are friendly. The facility is well kept. Easy to get to, easy to park.
They have racquetball for you if prefer to PLAY racquetball than WORK out.
They need to have intro into racquetball classes.
I've gotten many memberships at different gyms but this club is by far my favorite! I even pay for a personal trainer to ensure I get the best workouts possible. The lockers rooms have plenty of space, a hot tub, and even a sauna.
Actually I just got started but my first meeting with Mark was great. He was such a professional and made me feel very welcome. I was very skeptical of how i would be treated due to other gyms I have been too. If your team and I follow through with the plan we make, it will be a win win situation. I am very excited for this opportunity, Thank You.
Actually I just got started but my first meeting with Mark was great. He was such a professional and made me feel very welcome. I was very skeptical of how i would be treated due to other gyms I have been too. If your team and I follow through with the plan we make, it will be a win win situation. I am very excited for this opportunity, Thank You.
I go to the East Central branch in Wichita and couldn't be more pleased. The staff is friendly and professional. The location is very convenient and clean. The equipment variety is excellent and is maintained well. My personal trainer is excellent, and the spin and power classes are excellent.
Small gym with family like atmosphere. Very clean and friendly staff. Equipment is up to date and rarely do you find a broken machine. Lots of group exercise classes to chose from and excellent Personal Trainers. The gym also has a smoothie bar, which comes in handy when you need it.
Great facility and equipment. However they are crooks when it comes to their contracts, fees, and extra fees. I have called twice today to talk to them about a "charge" so my charges don't go up?, and have not received a call. I will recommend to everyone I know to not use this place.
Great place to work on yourself without having to fight for equipment. The trainers and front desk staff are consistent and don't change out every other day. That's nice. I joined to work on improving myself but I can do that anywhere. I stay with Genesis because it's not just about the physical well being... it's also about the mental well being and finding a place that makes you feel good about yourself. The staff there do a great job at that.
I have had a great time in the group fitness classes since becoming a member a few months ago. I recently completed a 30 day challenge which allowed me to experience classes with different instructors than my usual routine. What I've found is that all of the instructors are good about pushing you to do your best while also making sure that you have good form and giving modification options if needed. Very happy with my results after going to classes at this gym for a few months consistently! :)
Nice equipment and upkeep but they overcharge and lock you into a contract. Not worth the money at all. YMCA is cheaper and has extras like a gym, pool, and track with no contract or added fees. No one reads fine print so after I'm already paying a high price, to be informed of an exta yearly fee is rather upsetting. Would not recommend. Didn't try the personal training can't comment on that but overall felt like a waste of money.
Small gym with family like atmosphere. Very clean and friendly staff. Equipment is up to date and rarely do you find a broken machine. Lots of group exercise classes to chose from and excellent Personal Trainers. The gym also has a smoothie bar, which comes in handy when you need it.
