Nick Pierson
October 20, 2017 09:02
After moving over 500 mi. away, when calling to cancel my account due to proximity of nearest anytime fitness at my new location the manager "Steve" was overly difficult. Despite the fact that I confirmed my identity over the phone, he requested I send a signed letter to his address indicating my intent to cancel. I immediately jumped through these ridiculous hoops as soon as I spoke with him in May '16. As of late Aug '16, I noticed they were still deducting unauthorized funds from my account. When I called and spoke to an employee there, he requested an email write up of the situation and mentioned that manager "Steve" would be getting back to me. After not hearing anything for 5 days I called back, and said employee was standoffish per what must have clearly been marching orders from "Steve."... This guy is a crook, plain and simple. Until they are under different management I would do yourself a favor and avoid this place. It is really small relative to other anytime locations and lacks a lot of basic fitness equipment anyway.