Reviews

Rated 3.9/5 based on 32 customer reviews.
February 27, 2020 19:54

Fantastic staff and clean gym! I live 2 minutes from another PF, but I drive 20 mins to go to this one because it's a better experience overall.

February 22, 2020 21:14

I love going to gyms that are not my regular location. I usually do this every few weeks depending on my schedule, I actually set a new record for my 30 minute time on the bike here.

February 12, 2020 10:59

This use to be my home gym before moving out of state. Favorite Indy Planet Fitness out of all of them! Regular staff that remembers you, making check in and amenities quicker and easier!

February 10, 2020 17:03

Everything is nice and new. Gets a little crowded peak hours but not bad. My only complaint - anyone notice how it's extremely dusty? Look under the lights and you can see it's floating everywhere. The location was previously a clothing store, was the ductwork never cleaned out..?

May 18, 2019 13:11

Great place good value just nothing for kids under 13

December 12, 2018 02:03

My second favorite location around indy . Tons of machines its never crowded clean place it's just one of the best pf has got. Dues are cheap and affordable some of the cheapest in the gym business. My favorite part about this one is the showers nice private booths with a glass door and a curtain over that great water pressure and they keep them very clean . This location has private stall changing rooms to get dressed after not all locations have this nice of locker shower rooms . Definitely one of the best in the pf game keep it up

September 21, 2018 00:09

This gym is fantastic. There is plenty of equipment and it's super spacious. It is very clean and sanitizing wipes are provided and handy.

September 8, 2018 22:32

Love this place! Great equipment, great staff. Very clean and positive environment.

August 26, 2018 16:05

I love this gym. As a regular, I've gotten to know most of the staff, and they're all pretty friendly. The place gets busy after work, but people are still pretty nice and willing to share equipment, and I usually go later anyway, so it's fine. They have a lot of treadmills, ellipticals, and bikes. There are a few stair machines as well and some other full body cardio machines that are kind of like ellipticals, but I don't know what they're called. As a runner, I use the treadmills mostly, and they're nice. They're newer and have a lot of cushion left in them, so they don't hurt to run long distances on.

They don't have a ton of free weights, and there isn't an area with bench presses. They do have a couple machines that you can do bench presses on where the bar is locked in a vertical motion, but for some that may be less appealing. There are machines for chest, biceps, triceps, abs, row, leg, etc. One cool thing are the side rooms they have for circuit training. There's an abs room with machines and stretches for you to do a 12 minute circuit, and there's a full body room for a 30 minute circuit. They also have an abs and stretching area with leg machines for hip abductors, glutes, abs, etc. They also have mats you can use, a place to do box jumps, and a variety of resistance band workouts.

They have a base membership for $10 monthly plus $39 annually, and then there's also an upgraded membership for $22 monthly, which I think has the same annual fee. The more expensive one lets you bring guests, access the massage chairs, tanning beds, discounts on sports drinks, etc.

Their hours are 24/5, which means they open Monday at 5:00 AM and don't close until Friday at 9:00 PM. Then on Saturday and Sunday, they're open from 7:00 AM to 7:00 PM. Definitely a great value for the price especially considering how new their equipment is and how they're not busy during peak times.

August 26, 2018 16:05

I love this gym. As a regular, I've gotten to know most of the staff, and they're all pretty friendly. The place gets busy after work, but people are still pretty nice and willing to share equipment, and I usually go later anyway, so it's fine. They have a lot of treadmills, ellipticals, and bikes. There are a few stair machines as well and some other full body cardio machines that are kind of like ellipticals, but I don't know what they're called. As a runner, I use the treadmills mostly, and they're nice. They're newer and have a lot of cushion left in them, so they don't hurt to run long distances on.

They don't have a ton of free weights, and there isn't an area with bench presses. They do have a couple machines that you can do bench presses on where the bar is locked in a vertical motion, but for some that may be less appealing. There are machines for chest, biceps, triceps, abs, row, leg, etc. One cool thing are the side rooms they have for circuit training. There's an abs room with machines and stretches for you to do a 12 minute circuit, and there's a full body room for a 30 minute circuit. They also have an abs and stretching area with leg machines for hip abductors, glutes, abs, etc. They also have mats you can use, a place to do box jumps, and a variety of resistance band workouts.

They have a base membership for $10 monthly plus $39 annually, and then there's also an upgraded membership for $22 monthly, which I think has the same annual fee. The more expensive one lets you bring guests, access the massage chairs, tanning beds, discounts on sports drinks, etc.

Their hours are 24/5, which means they open Monday at 5:00 AM and don't close until Friday at 9:00 PM. Then on Saturday and Sunday, they're open from 7:00 AM to 7:00 PM. Definitely a great value for the price especially considering how new their equipment is and how they're not busy during peak times.

August 10, 2018 15:19

Great gym facility that has all the machines I need to stay healthy as a senior citizen!

July 15, 2018 15:36

Great club. HOURS NEED TO BE EXTENDED, though, so the 24-hr boast can be 7 days a week. Please.

July 15, 2018 15:36

Great club. HOURS NEED TO BE EXTENDED, though, so the 24-hr boast can be 7 days a week. Please.

June 30, 2018 14:36

Worst place ever I'm a member at another planet fitness. I don't have a black card but I have an active membership I was in the area an I had an emergency needed to use their bathroom, I explained to the front desk staff and showed her my card. She said not you can't come in and told me to leave. How rude and disrespectful seriously thinking about canceling my memberships with planet fitness over all. This is the worst customer service ever. Its not like I was asking her to let me workout, I just needed to go in and use the bathroom.

June 12, 2018 09:36

What more could you say other than a 5 star rating is just not enough stop in and judge for yourself.

May 31, 2018 17:17

Requires your checking account information to get a membership. I called and asked why a credit card was not good enough and was told that it worked but was only used a "secondary" from of verification and payment. who does that? that information is a directly line into my money and they get hacked my bank (chase) will not refund any funds stolen. My bank will refund stolen funds if my credit card is used though. Guy on the phone seemed nice but I could tell this was a corporate policy and there was nothing that the location could do, disappointing.

May 31, 2018 17:17

Requires your checking account information to get a membership. I called and asked why a credit card was not good enough and was told that it worked but was only used a "secondary" from of verification and payment. who does that? that information is a directly line into my money and they get hacked my bank (chase) will not refund any funds stolen. My bank will refund stolen funds if my credit card is used though. Guy on the phone seemed nice but I could tell this was a corporate policy and there was nothing that the location could do, disappointing.

May 15, 2018 09:31

Always open machines. Helpful staff. Clean locker room. I upgraded to black card membership and Ive enjoyed access to the spa and other PF locations like the one closer to my work. You can prepay 18 months cash if you don't want to put a credit card on file.

May 15, 2018 09:31

Always open machines. Helpful staff. Clean locker room. I upgraded to black card membership and Ive enjoyed access to the spa and other PF locations like the one closer to my work. You can prepay 18 months cash if you don't want to put a credit card on file.

May 4, 2018 03:35

Love this place. Wish they all could be set up the same though. Because some have different machines than others. And why the almost 40$ fee annually when we pay 20$ a month. I feel that should be a one time fee when you sign up thats all. I hate that fee it always catches me off guard.

April 18, 2018 12:23

Scam. Look up planet fitness corporate before you sign up to get swindled by this company. Last I checked they had a 1.4 out of 5 rating. DO YOUR RESEARCH, GO TO A DIFFERENT GYM!

March 23, 2018 21:39

Best value, always clean, staff is courteous

February 23, 2018 02:31

I love working out here! My only complaint is way too many "News Channels." It would be nice if they had other channels!

February 8, 2018 18:38

This location 52nd and Keystone is the worst to go to. I was told by the management that I could come in and pay my bill early just as long as for the 10th of the month I like to get it in and I have to wait for them to pull it. Went in was automatically treated by Rue people tell me I can't do it I told him I've done it before the manager told me that it can happen and I was told that I could pay early the rude person behind the desk went and got the manager I told the manager Heather was the one who told me I can come in and pay early and they wouldn't be a problem. Let's just say that the experience afterwards was not up to par worst customer service ever don't understand what the problem is by paying or early you still get paid you still get your money will be canceling with this gym.

December 15, 2017 09:04

Workout area clean, staff is cordial, locker rooms/showers clean as well. Great deal for the price per month!

October 20, 2017 08:25

Good gym for the price. Always clean and well kept. The weekend hours could be better. I find I can only get there two or three days every other week due to my schedule and the odd hours.

October 20, 2017 08:25

Great staff. Awesome price. I've been looking and feeling great since going in last two months! Don't go anywhere else in Broad Ripple.

October 20, 2017 08:25

I've been coming here to this location for the past 2 years now. Over the past two years this place has lost all credibility with me. The staff is now rude and pushy. When I started coming the "trainers" never came behind the counter when I asked for help. Although when I seen a lady ask for help trainers would pick up a mat and jump in. I'm done with this location. Pulling my account today and leaving this to help the next person.

October 20, 2017 08:25

Great gym. Decided to get back into the gym routine after having a heart attack. And Planet Fitness was a great choice for me. Love it there. Can go in, do your workout, and leave. Easy as pie. Lol

October 20, 2017 08:25

Member for 5 years always had good things to say until now. UNPROFFESIONAL brought it up to managment and it was even more UNPROFFESIONAL! Lost a member for PROFESSIONALISM.

September 8, 2017 17:33

Great staff. Awesome price. I've been looking and feeling great since going in last two months! Don't go anywhere else in Broad Ripple.

August 19, 2017 04:06

Great gym. Decided to get back into the gym routine after having a heart attack. And Planet Fitness was a great choice for me. Love it there. Can go in, do your workout, and leave. Easy as pie. Lol

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