• Address:435 E. Chicago Riverwalk, Chicago, IL 60611
  • Phone:(312) 965-0035
  • Website:
  • Rating:4.8
  • Hours:
Mon 10:30 am -06:00 pm
Tue 10:30 am -06:00 pm
Wed 10:30 am -06:00 pm
Thu 10:30 am -06:00 pm
Fri 10:30 am -07:00 pm
Sat 09:00 am -09:00 pm
Sun 09:00 am -09:00 pm
Suggest ChangesPost Review

Reviews

Rated 4.8/5 based on 50 customer reviews.
October 23, 2019 16:27

Unique view of the city (if not a little smelly). Tour guides were informative and entertaining!

October 7, 2019 10:42

Always have a fun time kayaking down the river.
They're always pleasant. I've done the architectural tour in past as well. Hit groupon for it.

September 27, 2019 00:43

We had a great time! We did the afternoon historic kayak tour. It was the best way to see the city. Check-in was super fast and everything was so well planned out. Our guide, Adam, was so knowledgeable about chicago and was super helpful and personable. He made our experience great!

August 27, 2019 19:32

Only 4 starts cause no matter how good I never give 5 stars. With that being said , our group have a great time. Check in was fast , instructor was understandable , and the trip down the river was cool. Would I do again , yes. Would I recommend , yes ...

August 26, 2019 23:31

Loved it! Second time coming with one of my daughters (ages 13 and 25). Really fun and educational. Great bonding while being outdoors and active. Truly get a new perspective on the city.

July 16, 2019 10:53

A fun way to tour the river! Our guide was friendly and encouraging. The staff seem to work well as a team which contributed to an enjoyable experience. We took a 7pm evening tour... instruction was on land, so the 90 minutes on water was well spent paddling the river and taking short breaks to hear a bit of Chicago history from our guide. Thanks for a great Chicago experience!

July 14, 2019 21:59

I had a stellar time on the historic tour with Frank. He had lots of interesting stories to share and was a generally personable and knowledgeable guy. I loved all of the information about the architecture and the space to ask questions as we went through. I thought he did a great job and it was lots of fun! I would definitely recommend that others go in the morning like I did since the river is a little less congested. I had a great experience.

July 6, 2019 12:41

Great choice for a unique tour of Chicago! There are plenty of tours in Chicago, but not as cool from a kayaks view. I did this on a suggestion from a local and was so happy I did! It was a great way to get away from the crowds. Our 2 guides were fantastic and never once felt unsafe. I have kayak experience, but you don't need it. The guides will make sure you're having a good time. I highly recommend the evening tour ending with fireworks. Best seat to see the fireworks!

March 26, 2019 17:05

The people are nice and very informative on keeping you safe during your kayak fun. The Chicago River has a plethora of beautiful architecture and sites to see. This is a definite try it out and find out how much you love Kayaking on the Chicago River. Plan your visit today. Tell em Mr. Brown sent cha. Have fun.

September 30, 2018 22:32

We had a blast! Matt was a great tour guide. We were concerned due to cold weather/rain but the experience was amazing. So much fun and our tour guide further educated us about the history of Chicago. We would definitely recommend doing this to anyone who is adventurous and wants a different perspective of the city.

September 15, 2018 19:24

What a great trip! Sunset is a special time to be on the water. I paddle a lot on the SF Bay Area and this outing was truly special. Our guide Mike paddled the entire time backwards so he could regale us on the history and sights on the river. My wife was particularly impressed and was comfortable the entire time. Thanks for the experience, I highly recommend it.

August 21, 2018 16:15

Great place to go when in Chicago. The guides were great and very knowledgeable and the views are the top notch. I went on a sunset guided tour at the Riverwalk location and was very pleased. First they'll launch you out onto the water and once everyone in your group has launched they'll tell you where to kayak to and then talk about all the history of the city. It's an awesome experience essentially dodging all the boat traffic. I will say that in the group tours there are a lot of people so it can get a little crowded. The place is a little confusing to get to since on their website they say to not use Google maps. I found that if you navigate on foot to the corner of Columbus and E. Whacker drive and just find the nearest stairs you'll be able to find it fairly easily. This is a must do activity when visiting and it's even something that you can do more than once and not be bored! Highly recommend.

August 21, 2018 16:15

Great place to go when in Chicago. The guides were great and very knowledgeable and the views are the top notch. I went on a sunset guided tour at the Riverwalk location and was very pleased. First they'll launch you out onto the water and once everyone in your group has launched they'll tell you where to kayak to and then talk about all the history of the city. It's an awesome experience essentially dodging all the boat traffic. I will say that in the group tours there are a lot of people so it can get a little crowded. The place is a little confusing to get to since on their website they say to not use Google maps. I found that if you navigate on foot to the corner of Columbus and E. Whacker drive and just find the nearest stairs you'll be able to find it fairly easily. This is a must do activity when visiting and it's even something that you can do more than once and not be bored! Highly recommend.

August 21, 2018 06:13

For the first time being to this beautiful city I cannot think of a better way to see it than this. Urban Kayak offers an amazingly unique way of getting to see the city. The firework show at the end was perfect. Would recommend this to anyone wanting that perfect ending to a great day. Will definitely be back to do it again!!!

August 21, 2018 06:13

For the first time being to this beautiful city I cannot think of a better way to see it than this. Urban Kayak offers an amazingly unique way of getting to see the city. The firework show at the end was perfect. Would recommend this to anyone wanting that perfect ending to a great day. Will definitely be back to do it again!!!

August 4, 2018 16:54

We had so much fun on the kayaks for the fireworks trip. They are very safe and have enough help to cover front, middle and end of the group with their employees. Great architectural information about the river front during the tour. It was a great evening. We even paddled through the water set off over the river every hour, following the safety kayak. It was a blast. y daughter and I had a double and my husband paddled in a single. We do have kayaking experience.

August 4, 2018 16:54

We had so much fun on the kayaks for the fireworks trip. They are very safe and have enough help to cover front, middle and end of the group with their employees. Great architectural information about the river front during the tour. It was a great evening. We even paddled through the water set off over the river every hour, following the safety kayak. It was a blast. y daughter and I had a double and my husband paddled in a single. We do have kayaking experience.

August 2, 2018 19:53

Our guide Connor was excellent! He was funny and informative and kept us all safe. Even his bad ghost story was fun (specially because he got himself really wet when telling it!). The boats are comfortable and clean and the route is very do-able. My son and I have been bay kayaking a few times and found the route pleasant without being exhausting. Will absolutley use Urban Kayak again when we return to Chicago.

August 2, 2018 19:53

Our guide Connor was excellent! He was funny and informative and kept us all safe. Even his bad ghost story was fun (specially because he got himself really wet when telling it!). The boats are comfortable and clean and the route is very do-able. My son and I have been bay kayaking a few times and found the route pleasant without being exhausting. Will absolutley use Urban Kayak again when we return to Chicago.

July 25, 2018 18:38

Highly, highly recommend going on one of Urban Kayaks' tours! What a great way to experience the city from a different perspective! Our guide, Connor was great with his narratives and making sure our group stayed together and kept us out of harms way by communicating with the other larger boats travelling along the river to ensure our safe passage. I would definitely go back and do it again!

July 17, 2018 19:20

The staff were nice, the kayaks were good quality, the location is great. Unfortunately you need experience in kayaks to rent, otherwise you need to do the beginners tour. The short lesson was nice, but once we were on the water we were basically being babysat by the guide. That's probably nice for families, but my friend and I had canoeing experience and just wanted some tips to get started kayaking, not someone holding our hands.

I'm still giving 4 stars because now that I've done the beginner's tour I can rent without a guide.

July 12, 2018 08:39

The adventure of Kayking on the Chicago River in downtown Chicago was awesome. The guide kept us safe from all other water traffic and was informative, which was worth the extra money rather than just renting a kayak. They run a very smooth and efficient business. My only complaints: 1) The staff was very open and helpful when you approached them and asked a question, but they were not welcoming. I felt like an intruder in their space. 2) I am eternally grateful that the portable toilets were available; however, they require some serious attention.

July 11, 2018 21:11

Enjoyed the sunset tour very much. The temperature had cooled down and the boat traffic had died down. The guides made us feel safe and were informative. The length of the tour was right. It was challenging enough but not overly challenging. The views were fantastic on this cloudless day.

July 9, 2018 13:01

I did a Navy Pier fireworks kayak tour which was extremely enjoyable so I thought I'd try the Intro to Paddleboard at their new location (as of June 2018) in Monroe Harbor. The water inside the Harbor is extremely calm so it's a great place to learn. For those that already know how to SUP, you can start at Randolph St., go south to the Museum Campus, then come back up north. If you love the Chicago skyline you'll love it even more from here!

July 6, 2018 15:37

I had a great time on a trip lead by Connor! The paddling was pretty easy, the boats are very steady and the traffic on the river is easy to navigate. Connor did an awesome job, teaching us about some of the architecture and telling entertaining stories. Highly recommend this!

July 5, 2018 20:22

The coolest thing we did in Chicago! The sunset tour was awesome! Well worth the money. The tour guide was amazing. He tried to keep it fun while telling the history of Chicago. I definitely recommend this place to anyone visiting Chicago!

July 2, 2018 17:02

Took a friend for the historic kayak tour. It was a lot of fun and the guides made sure we all stayed safe out on the river. If it's a blazing hot day, definitely bring a bottle of water. And to hear the tour guide, make sure you get close because it is loud out on the water and you don't want to miss any of the cool history they share.

July 2, 2018 14:52

Your team was very polite and happy to help. I would have given you 5 stars, but......

Why wouldn't our tour guide mention "Trump's" name when talking about the building. Rather, it was referred to as "The big blue building named after someone....I dunno. We'll call it the Big Blue Building." Once again, personal politics falling into place during an event where I wanted to escape politics. I get the sarcasm, but it is a tour. How many people from out of town take your tour? Do they not have the right to know what is what? That's what we are paying for. Oh! But when the guide discussed a band that dumped its cargo of human waste on a boat from a bridge, he chucked and said "No lawsuit....the problem just disappeared." Don't know why he would not say "The Dave Matthews Band". Why? Was it because they are an opposing "Big Blue Building" band that did something completely against law, but did not want to shame them? Separate your politics from entertainment, Mr. Tour Guide. It's not about you and your beliefs, it is about entertaining the customers and educating them. Business is business. BTW....this "Big Blue Building" is Trump Tower taken by me. Ironically, the Dave Matthews Band was in town that night.

June 12, 2018 12:18

What an amazing experience! The urban kayak team is super high energy and made our kayaking experience an unforgettable one! HIGHLY recommended! Just an incredible experience and even better service.

June 9, 2018 13:15

This was a super fun experience for me and my collegues. I was tasked with finding a group activity for my sales team and thank Google I found Urban Kayaks. Everyone had a great time and, despite most of us being from the City, this was a totally new and unique adventure. We're definitely coming back with a larger group!

June 6, 2018 20:29

Pretty much had a private tour (I got brownie points for that because it was a first date). The weather was perfect and our tour guide was very knowledgeable about the city. It was a great experience and the perfect headliner for a great date.

June 6, 2018 14:57

My teen daughter and I had a wonderful time on our 1 hour intro to kayaking cruise.. It was really fun and the guide was informative. Beautiful views of the city from the river. I highly recommend this!

June 6, 2018 13:04

Everything was great and the tour guide was super friendly and knowledgeable. The only down part is that our lower backs were hurting after about 30 minutes on the kayaks. Other than that, it was enjoyable.

June 5, 2018 18:40

It was a different/nice perspective of the city.

The river is a bit congested.

The guides were nice but we had a bunch of people on our tour ... so unable to hear details of the history tidbits that were being given.

Idea...photo opts available for sale

June 4, 2018 15:32

Loved this place been there for moonlight kayaking. Beautiful. I will going back offend. Can't wait too invited more of my friends

May 29, 2018 12:22

My wife and I did a tandem kayak and it was a great experience. Jim, our guide, did a great job.

May 21, 2018 16:01

Great experience, fantastic tour guide. Bring your energy bc it kinda gets tiring at the end. Awesome experience overall however.

May 3, 2018 12:15

Wonderful experience. Aaron was an awesome instructor. I would highly recommend Urban Kayak.

April 28, 2018 18:48

Went out of their way to open up early for a bachelorette party! We truly appreciate it and had an amazing time. The kayaks were in great shape, the river was spectacular and overall a wonderful,memorable experience for all. A must do when visiting Chicago! Thanks guys!

March 19, 2018 11:33

The St. Paddy's Day paddle exceeded my expectations. In short, it was awesome being on the green river in our green kayaks. This was my second time paddling with Urban Kayaks and it won't be my last.

March 18, 2018 18:08

Fun and safe! Guided tours are available for single and tandem kayaks. An expert helps you navigate through boat traffic. The tour takes you along the river and the guide is nice enough to wait for all your selfies.

November 24, 2017 15:29

Great place to rent kayaks. Prices were reasonable and folks are friendly.

October 19, 2017 06:48

First timer. Absolutely by far the best way to get some light exercise and see the amazing architecture along the river. Our guide Andy was great at telling us the history! If you have a hat I'd suggest wearing it. No shade unless you're passing under the bridge!

October 19, 2017 06:48

Arrived at 9am but no one appeared to be working here. One of the doors was unlocked and wide open, but no sign of any employees. Waited around until 9:15am and left. Disappointed I was unable to rent a kayak on this nice summer day.

Edit: Received a call later in the day explaining there was an all staff meeting happening at that time. I will try again another time

October 19, 2017 06:48

Best time kayaking ever. Awesome people here to help you. Use this place.

October 19, 2017 06:48

This was a great experience during our trip to Chicago. It is a good way to see a different perspective of the city while getting some exercise and having fun. Urban Kayaks was a great company and the people there were very nice and helpful.

September 21, 2017 18:57

This was a great experience during our trip to Chicago. It is a good way to see a different perspective of the city while getting some exercise and having fun. Urban Kayaks was a great company and the people there were very nice and helpful.

August 9, 2017 16:23

First timer. Absolutely by far the best way to get some light exercise and see the amazing architecture along the river. Our guide Andy was great at telling us the history! If you have a hat I'd suggest wearing it. No shade unless you're passing under the bridge!

August 5, 2017 13:49

Best time kayaking ever. Awesome people here to help you. Use this place.

June 23, 2017 10:48

Arrived at 9am but no one appeared to be working here. One of the doors was unlocked and wide open, but no sign of any employees. Waited around until 9:15am and left. Disappointed I was unable to rent a kayak on this nice summer day.

Edit: Received a call later in the day explaining there was an all staff meeting happening at that time. I will try again another time

Write a Review