andrew d
June 13, 2019 11:33
Please let us use our own helmets! My wife and I flew from the Seattle area to visit Chicago, read everything about the climbing wall INCLUDING where it says we can use our own gear only to show up and be told we must use the helmets that they provide. My personal helmet was the same model even only newer and with less use (aka, safer). Most climbing gyms don't even require helmets when top rope climbing but you could at least allow us to be comfortable
The wall itself was good, staff know what they are doing when it comes to climbing