| Tue | 06:00 am -09:00 pm |
| Wed | 06:00 am -09:00 pm |
| Thu | 06:00 am -09:00 pm |
| Fri | 06:00 am -09:00 pm |
| Sat | 08:00 am -09:00 pm |
| Sun | 08:00 am -09:00 pm |
Went for a massage. The experience overall was good.
There were some things that I can point out:
1. I didn't liked that in order to get to the massage area you need to pass by the yoga studio. Walking with a robe in front of a yoga class felt weird.
2. The place felt a bit like a maze with all the corridors, but to their credit the decor is great and the facilities/equipment are top shape.
3. Although my massage therapist was professional and gentle, it wasn't a good match for me. In my opinion there was a lack of "listening" to my body and dealing with the sore area in my back.
Not sure if I'll come back. Probably will test other places before that. But if you are not too picky about those issues you'll be fine.
Dropped in for a class with Mia! She was helpful, knowledgeable and made me feel right at home. I would definitely return during our next trip!
Great experience from the front door to the entire staff!! If you want to be well taken care of, then you must stop by here!
Really good!
Ian is an amazing teacher. His classes whoop my butt.
Ian is an amazing teacher. His classes whoop my butt.
The class was challenging but also motivating definitely returning back
The class was challenging but also motivating definitely returning back
I came here for a free core fitness workout. I know a lot of people come to classes for the group atmosphere, my experience was the group atmosphere here is very workout oriented. I met a lot of people no matter what size were, each they were they were very invested in their work out and getting a great job done. Coaches were good too. Place itself is very nicely laid out you have to enter and go to the second floor for the reception. There's a sauna,some massage rooms in the back and they have the usual showers and locker room area. I would say minus points would only be for the high prices but you can often get deals from them which they mail you if they have your email.
Worse Spa experience ever!! Went there for my birthday this summer for the first time in June and I have never ever dealt with this type of bad service Adam was massage therapist and his hygiene was the worse. His hands wreaked of a really strong bad odor!!! Not the best feeling / smell when somebody is touching your body all over I tried addressing this with The manager and got nowhere! Good luck if you try this place out they do not care!
Omg I have had lots of massages but Mimi was AMAZING!! I only wish that she was local for me. This was truly the best part of my Chicago vacation.
I've been to Exhale several times for massages and facials. The spa itself is loud from the exercise classes often taking place during the same time, so if you are looking for the opportunity to relax before a service, this is definitely not the place. I've been satisfied with the services previously rendered (massages, facials, nails). However, most recently, I had an extremely poor customer service experience. A representative lied about connecting with me to confirm an appointment. This process ensued with several additional frustrating conversations with the management staff - all of whom refused to acknowledge what happened. It certainly doesn't feel like they value the business of repeat customers. There are so many great spas in Chicago, don't waste your time here.
Hands down the WORST spa I have ever been to.. ESPECIALLY for the prices. After being a member of the Exhale in Santa Monica, my expectations were way higher for this place. Let's start with the front desk. They were very unorganized and spacey. When I asked about some major concerns I had, they were dismissive. Then I asked if I could get a cab called to the airport (after I was done) and she looked at me like I asked her to rob a bank.. her reply was no (altho I had heavy suitcases and needed the help). Nobody even offered to take my luggage or heavy winter coat.. I had to ASK. The locker room was dirty and so loud from the Barre classes taking place. NOT a relaxing atmosphere at all. I actually requested to cancel due to being so upset with what was going on but they refused. I actually had to call the Exhale in Santa Monica (that knows me) to ask what to do. I even had the Fairmont Hotel (where I was staying) call for me and try to cancel after saying they were also experiencing an attitude on the phone with the manager. The Fairmont said they would never refer guests again. I was forced to pay for a massage that I was in no mood to enjoy at this point and I couldn't have been happier to leave. Nobody resolved my issues to this day. I will be writing reviews everywhere due to this experience. It takes a lot for me to be this upset to write a bad review so this obviously was the worst.
I came here for a free core fitness workout. I know a lot of people come to classes for the group atmosphere, my experience was the group atmosphere here is very workout oriented. I met a lot of people no matter what size were, each they were they were very invested in their work out and getting a great job done. Coaches were good too. Place itself is very nicely laid out you have to enter and go to the second floor for the reception. There's a sauna,some massage rooms in the back and they have the usual showers and locker room area. I would say minus points would only be for the high prices but you can often get deals from them which they mail you if they have your email.
I came here for a free core fitness workout. I know a lot of people come to classes for the group atmosphere, my experience was the group atmosphere here is very workout oriented. I met a lot of people no matter what size were, each they were they were very invested in their work out and getting a great job done. Coaches were good too. Place itself is very nicely laid out you have to enter and go to the second floor for the reception. There's a sauna,some massage rooms in the back and they have the usual showers and locker room area. I would say minus points would only be for the high prices but you can often get deals from them which they mail you if they have your email.
Worse Spa experience ever!! Went there for my birthday this summer for the first time in June and I have never ever dealt with this type of bad service Adam was massage therapist and his hygiene was the worse. His hands wreaked of a really strong bad odor!!! Not the best feeling / smell when somebody is touching your body all over I tried addressing this with The manager and got nowhere! Good luck if you try this place out they do not care!
Worse Spa experience ever!! Went there for my birthday this summer for the first time in June and I have never ever dealt with this type of bad service Adam was massage therapist and his hygiene was the worse. His hands wreaked of a really strong bad odor!!! Not the best feeling / smell when somebody is touching your body all over I tried addressing this with The manager and got nowhere! Good luck if you try this place out they do not care!
Omg I have had lots of massages but Mimi was AMAZING!! I only wish that she was local for me. This was truly the best part of my Chicago vacation.
Omg I have had lots of massages but Mimi was AMAZING!! I only wish that she was local for me. This was truly the best part of my Chicago vacation.
I've been to Exhale several times for massages and facials. The spa itself is loud from the exercise classes often taking place during the same time, so if you are looking for the opportunity to relax before a service, this is definitely not the place. I've been satisfied with the services previously rendered (massages, facials, nails). However, most recently, I had an extremely poor customer service experience. A representative lied about connecting with me to confirm an appointment. This process ensued with several additional frustrating conversations with the management staff - all of whom refused to acknowledge what happened. It certainly doesn't feel like they value the business of repeat customers. There are so many great spas in Chicago, don't waste your time here.
I've been to Exhale several times for massages and facials. The spa itself is loud from the exercise classes often taking place during the same time, so if you are looking for the opportunity to relax before a service, this is definitely not the place. I've been satisfied with the services previously rendered (massages, facials, nails). However, most recently, I had an extremely poor customer service experience. A representative lied about connecting with me to confirm an appointment. This process ensued with several additional frustrating conversations with the management staff - all of whom refused to acknowledge what happened. It certainly doesn't feel like they value the business of repeat customers. There are so many great spas in Chicago, don't waste your time here.
