Kenya Wilson
October 19, 2017 06:39
By far one of the worst establishments I've ever dealt with! My Husband and I went for their free trial after Erin reached out to me several times, and it was okay, until I was pressured to sign up. I was not ready to sign up until I was able to consult with my doctor if it would be safe considering I'm 6 months pregnant. We were pressured to sign up and constantly offered free incentives such as a free month if we signed up, free gloves and wraps and was told we could cancel at any time. She also told me she'd work with me personally and I'd receive meal plans. Well, unfortunate for us, we didn't read the contract despite what she told us which we found out later to be all a lie. We were charged $200 for a service we did not utilize and was not provided a refund. Heather was VERY nasty to us, told me I was lying and that she knows Erin and Erin wouldn't do that. Funny thing is, Erin stopped working for the company one week after we signed up so we couldnt even talk to her! Fishy. Not once provided an apology or explanation, these people argued what was told and offered to us! We contacted their corporate office and was told they'd try to get to the bottom of it and issue a refund. Never heard back from them. Then we were charged AGAIN another $100!!!! A total of $300 for a 30 minute trial. Currently in the process of reporting this company to the Better Business Bureau.