maxwelldub
October 19, 2017 10:31
TERRIBLE customer service! Avoid at all costs!
I got acupcunture here 3 years ago and am having a reocurring medical issue so I tried to get my records from this office - BIG MISTAKE. Laura, the front desk lady was totally unhelpful and basically demanded that I get a release form from my doctor to get my records. They're my records and they belong to me, I shouldn't have to jump through hoops to get my own records for my own PERSONAL use, absolutely crazy.
So this morning I call back and speak with Dr Kim who acts extremely rude, unprofessional and irritated to me. He questions why I need my records, asking me what is wrong with me, interrupting me mid-sentence, and being a total dick. This place sucks - never go here for ANYTHING!!!!!!